Benjamin James Bespoke Kitchens & Interiors Reviews 158

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After looking on numerous internet kitchen cabinet companies and local supply and fit companies whom had limited choice I came across Benjamin James. I am so glad I opted for this company!! cabinet bu... See more

Rated 5 out of 5 stars

Replaced a kitchen cabinet with non standard height measurement to match 15 year old cabinets. Excellent build quality, helpful staff on the phone. Arrived within the expected timescale. No instruc... See more

Rated 5 out of 5 stars

Doors arrived very well packaged. We ordered these to replace exisiting bathroom cabinet doors that had gone past their best. Great quality and having the protective film on them allowed for us to ins... See more

Rated 5 out of 5 stars

We fortunately stumbled on Benjamin’s James’ website whilst searching for handless trims and after a couple of emails we purchased our entire kitchen. I have fitted a lot of kitchens with work and I m... See more

Company details

  1. Kitchen Supply Store

Written by the company

Established back in 2008, Benjamin James are a small friendly business passionate about bespoke interior cabinetry. We are renown for our quality workmanship and installations. From our workshops in Lancashire & West Yorkshire, we design, manufacture and install all aspects of bespoke kitchens and interiors such as bedrooms, dressing rooms, media and entertainment units, home offices and more. We work closely with interior designers, architects, property developers or directly with our clients to create outstanding yet practical designs. We pride ourselves on our honest & personal approach, combined with our vast wealth of knowledge and experience which we apply to all of our projects no matter how big or small, resulting in hundreds of happy clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant..

Brilliant... Ordered samples for kitchen carcasses and was blown away by the quality. Fantastic choice of different wood colours/grains which are defiantly a step up from the standard white magnet carcass I usually use. Arrived the next day. Looking forward to placing my full order.

22 November 2018
Unprompted review
Rated 5 out of 5 stars

Extremely helpfully and friendly

Extremely helpfully and friendly! Lovely service and delivered to my door and lifted in! Very professional! Couldn’t find some of the hinges and they got sent out the next day!
Lovely to work with a family company and not get ripped off by a big company!
Lovely quality units!
Would definitely use Benjamin James again when I want another kitchen!
Thanks you

11 October 2018
Unprompted review
Rated 5 out of 5 stars

a very good carcass

was impressed with the quality of the carcasses ,for the price you cant go wrong .The clip together system works well and is strong .Will be using again for future projects

11 October 2018
Unprompted review
Rated 5 out of 5 stars

Only needed a kickboard / plinth

Only needed a kickboard / plinth. The one I ordered came when promised and was a good quality item.
Samples are sent out prior to the final order being placed and you're "kept in the loop" throughout the ordering and delivery process.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

outstanding!! highly recommended

Just ordered a full set of kitchen doors from the Italian range .Excellent value for money ,really good quality. Fast delivery and very good communications via email with any quires .
would definitely recommend to anyone

10 August 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful . Very well priced . Huge choice of high quality kitchen doors + units and many other related items . Fast delivery. 5 stars ...

4 July 2018
Unprompted review
Rated 5 out of 5 stars

100 % product

100 % product, 100% prices and 100% customer service. I have dealt with Ben James for a few years with no issues at all.

3 July 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look