Beko UK Reviews 

45,725
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,783 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and reliability of products, often highlighting their longevity and good value. Many appreciate the straightforward operation, quiet performance, and useful features, supported by helpful staff for a positive service experience. However, some customers noted product design issues, including difficult controls, dim display panels, or disappointing internal storage. A few also experienced appliances breaking down shortly after purchase or receiving faulty units, leading to frustrating and lengthy processes when seeking resolution or customer service.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, noting good value,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the performance and... See more

User experience

Consumers find the user experience to be positive, with many reporting that products are easy to use and... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting positive experiences, such as... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the politeness, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love my new Beko, I think it is excellent value for money, compared to more expensive ones I have bought. I love the way you can change the temperature but still leave it for on the same length of t... See more

Rated 4 out of 5 stars

Looks well built, unable to see temperature unless you put a thermometer in the freezer, although you can see on the door the temperature you set it at. Inside measurements were disappointing, our old... See more

Rated 4 out of 5 stars

This was a replacement for my old Beko washing machine which I had for 8 years. I like the machine its much quieter than the old one but I don't like having to amend the temperature and spin speed fr... See more

Rated 4 out of 5 stars

Really like the 50/50 model the drawers in the freezer are excellent. Could do with full length shelf inside fridge door not just the bottom one for more storage. The outside doors you leave finger... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,725)

10,704 reviews in the last 12 months

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Rated 4 out of 5 stars

Has worked perfectly throughout this…

Has worked perfectly throughout this warm period. The only niggling thing for me is you have to open the door fully because it keeps swinging back on you as you are trying to put things in or get them out, never had this with other fridges, apart from that I am happy and would recommend it.

14 July 2026
Rated 5 out of 5 stars

The freezer I had has been excellent

The freezer I had has been excellent. It has plenty of room for one person unless you prefer to stock up in which case you would need a larger size. This was an undercounter one I'm just so glad that I won't have to ever defrost again because it's a frost free freezer.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Came broken

Came broken, then fixed before installing. This was delayed due to new kitchen being delayed but when plumbed in it was leaking. Took 2 plus weeks to get someone out who has now had order parts for it which can take up to another 2-4 weeks for delivery and installation

14 July 2026
Rated 3 out of 5 stars

Nice fridge freezer and good size…

Nice fridge freezer and good size 50/50. Can not work out what temperature it should be inside. No numbers. Having difficulty in getting the correct temperature even thought I bought a small temperature gauge it goes from 3deg to 7deg within a few hours

6 July 2026
Rated 3 out of 5 stars

Not happy

Arrival of my 3rd fridgefreezer was last Thursday.
First one faulty.
Second one damaged.
So hopefully 3rd time lucky.

2 July 2026
Rated 1 out of 5 stars

The dishwasher’s screen indicators are…

The dishwasher’s screen indicators are extremely faint, making it almost impossible to see which programme is selected, and this was an issue from the very first day. Customer support has been completely unhelpful, as the phone lines never connect and there is no way to reach anyone by email or other channels. Overall, very disappointing experience.

10 July 2026
Rated 1 out of 5 stars

My attempt to log a warranty call…

My attempt to log a warranty call lasted 30 minutes and every time I spoke with a person all they wanted to do was sell me either an extended warranty or insurance on my appliance - an appliance that was in full warranty.

It’s impossible to log a warranty call online unless you have extended warranty or insurance - you have to speak with someone who is paid to sell you that before they will schedule you an engineer visit.

Terrible !

I won’t buy beko ever again.

6 July 2026

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