Purchased via Appliances Direct.Excellent service from them. Very good price for the Washer. Works very well and plenty of programmes. My only complaint is the Delay Timer which is different from a no... See more
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With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
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Just bought a beko washing machine & a beko fridge freezer. Both doing well thank you.
Just bought
Excellent dishwasher
Good appliance, excellent spec , brilliant value, does exactly what you want. Recommended
Our dishwasher is excellent
Our dishwasher is excellent. Even on the quick wash everything comes out sparkling .
New Beko 7kg washing machine installed…
New Beko 7kg washing machine installed on Tuesday by an expert team.
Ordered after studying several reviews and sites, to replace the old 5kg machine, which performed well for over 15 years.
The new machine is ideal,but, the written manual leaves much to be desired, compared with the 5kg guide: badly written in poor print with some programme instructions impossible to interpret.
It took several online searches and fruitless attempts to activate the Super Quick 14 minute wash.Success finally achieved today.
So, Beko, if anyone reads this, please consider improving the layout, print style and guidance for the 7kg manual and include programme duration, as with the old guide.
The cooker is very good does what it…
The cooker is very good does what it says it will do
The whole experience from choosing the…
The whole experience from choosing the dishwasher to installation went really well. The only thing was we got talked into taking out a care plan for and decided to cancel as when we had time to read to document it didn’t provide the cover that another care plan provided. The refund was made without much fuss and within a couple of weeks.
New appliance is faulty
New appliance is faulty.
Spent 2 hours and wrong misdirections to hotpoint on the phone to have a repair booked. Which then at random was cancelled for absolutely no reason and instead was bombed with repair links that said to take the transit bolts out which has nothing to do with the issue at hand. Absolutely shocking service.
Fridge was delivered on time
Fridge was delivered on time. I was then contacted by D & G, to get insurance policy, covering any future maintenance & or replacement of fridge.
Really pleased with my new washer…
Really pleased with my new washer performs well, quiet with quick washes which wash thoroughly akso looks good.
Instructions were useful and fairly…
Instructions were useful and fairly easy to follow.
Very happy with washing machine.
Nice item-easy to operate.
A replacement to a 19 month old fridge…
A replacement to a 19 month old fridge freezer!!!
I was without one for almost two weeks in very hot weather.
It took a long time before the issue was resolved!
Very good fitting team and the appliance (almost identical to my old one ) is excellent
Just hope it lasts longer this time!!!
Very disappointed with the machine,no…
Very disappointed with the machine,no comparison to the one it replaced . Ordered for me by my daughter without consulting me on my preferences in a machine. So many basic features lacking. I don’t need bells and whistles just simple good cleaning cycles.
The product was in stock and delivered…
The product was in stock and delivered on time and looks good.
I feel Beko are great with great prices.
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