Beaulieu Estates LTD Reviews 

72
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they went above and beyond expectations. Many people found the entire selling and buying process to be seamless, smooth, and stress-free, thanks to the team's efficient approach. Reviewers frequently highlighted the excellent customer service, appreciating the proactive communication and being kept well-informed throughout. People also appreciated the honest advice and clear guidance provided, which made complex situations manageable and instilled confidence. The overall experience is consistently described as outstanding, with many recommending the company for its exceptional care and support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers describing their experience as smooth,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Beaulieu Estates to sell our property. Rico was excellent during the viewing stages. He kept us well informed about all the viewings and answered any enquiries promptl... See more

Rated 5 out of 5 stars

Just a quick note to say thank you Beaulieu Estates for everything. I really appreciated your patience and guidance along the way. I won't hesitate to send friends or family your way when they're... See more

Rated 5 out of 5 stars

Thanks Chandler and Connor for making our selling process completely seamless and stress-free! From the moment we phoned asking about the selling process to after we sold, you both have been extremely... See more

Rated 5 out of 5 stars

I’ve dealt with many estate agents over the years, but Paul truly stands out as the best by far. From the very beginning, he was open, transparent, and clear about every detail. Nothing was too much t... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency

Information provided by various external sources

Originally founded in 2010. Beaulieu Estates has emerged as the sole dedicated Sales and Lettings Estate Agent for Beaulieu Park. With over 33 years of experience in the industry, and also having a background of over 60 years and 4 generations of family run estate agents, we have a vast knowledge of what it takes to operate a leading agent to sell or rent your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Notch Estate Agents, with a personal touch

Beaulieu Estates handled our recent house sale, and they could not have been more professional, hard working, and personable.

Frankly, if all estate agents followed their lead, the whole industry would have a dramatic uptick in its reputation!

Our sale was incredibly challenging with months of delays due to the lower chain, and Beaulieu Estates went over and above to try and resolve issues and ensure that we were kept well informed of developments. It felt like they were the only proactive agents involved in the chain.

We honestly believe that if it wasn't for their proactivity and dilligence that the whole chain would have collapsed and we are incredibly thankful for all their hard work, and that we chose them in the first place.

Both Connor and Chandler did a brilliant job throughout the transaction, and we would have absolutely no hesitation in recommending them to friends and family.

We wouldn't consider using any other agents.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Very good and professional

We are buying our house through them and couldn’t recommend them enough, especially our agent Rico who has made our process very smooth and kept us updated at every stage.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Beaulieu Estates

I recently purchased a house through Beaulieu Estates and was impressed by Chandler and Charlotte. Thank you for your professionalism, knowledge and determination which helped get me to completion. I highly recommend them.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

We have recently purchased a house…

We have recently purchased a house through Beaulieu Estates and had a great experience from start to finish.
Chandler and Charlotte where patient enough to explain the entire process to non native English speaker, which facilitate a lot for us to gain confidence in moving forward with the transaction.

14 June 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Very quick to find a tenant but don’t carry out checks well or inform you on all the new tenants details.
Found them inept when managing property, requested them several times to repair things in the property but was never carried out.

The reply from beaulieu estates is somewhat defensive. The fact is they did fully manage the property and out tenants were also unhappy with their service. But they seemed to have omitted this fact. We then self managed.

To our knowledge none of our tenants were unhappy with us after we took over the management so can not see what you are basing this on.

We did not receive all details on the last tenant had we know the tenant was self employed we wound not have agreed to this tenant letting, especially during covid.

What a shame you do not take the comments on board but feel the need to attack with incorrect information.

I too have proof you in fact did manage the property. Unbelievable that you feel the need to lie. Shame on you

11 December 2021
Unprompted review
Beaulieu Estates LTD logo

Reply from Beaulieu Estates LTD

Beaulieu Estates did not manage the property, you used our Find a Tenant service only. The reference was also shared with you before a decision was made to accept the tenant. Perhaps if you were nicer to the tenants you were managing you may have not had the issues you did.

We have documents going back 7 years and can prove to anyone that requires it. You managed the property for many years.

Rated 5 out of 5 stars

Fantastic estate agents

We have purchased our property through Beaulieu Estates and I have to say they were a breath of fresh air. Brilliant service and fantastic communication.

Many thanks to Chandler who was fully switched on from start to end. Very committed and we even exchanged messages in the evenings.

No hassle just good old honest people who will look after you.

All the best

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Buying through Beaulieu estates

We recently bought a house using Beaulieu Estates & we are so pleased with the service we received from start to finish, especially from Chandler & Keelie.

Nothing was ever too much trouble & we was always kept in the loop with the process of purchasing our property. Chandler and his team were efficient, professional & trustworthy. If we ever had any questions, there was never a delay & we always got a quick response. We highly recommended Beaulieu Estates to anybody who is looking to buy or sell.

26 September 2021
Unprompted review
Rated 1 out of 5 stars

Manipulative and abusive

Manipulative, uneducated,ill-informed piece if works, whom alianed both buyer and seller. Left abusive messages on our phone, manipulated the process, left our home open, lights on, amarm off after viewing, try to enter the property without permission and finally borched the deal. This agency is disgusting. If there is anything good comes out of this crisis then you and the likes of you will go disapear.

20 May 2020
Unprompted review
Beaulieu Estates LTD logo

Reply from Beaulieu Estates LTD

There are two sides to every story, this is the only bad review we have received in 11 years. We would happily explain what actually happened to anyone in doubt of using our services for selling or renting their home in Beaulieu Park.

Rated 5 out of 5 stars

Helpful estate agent

Beaulieu estates found out us a buyer and a house for us to buy. Once the chain was complete they kept us informed of events and kept the process running smoothly until completion. They were very helpful and approachable. They were really good to deal with

16 March 2020
Unprompted review
Rated 5 out of 5 stars

I have been with Beaulieu estates as…

I have been with Beaulieu estates as both a tenant and a buyer, and they were exceptional. Always on hand to help when we had issues, and really helped push through the sale of the property so we could get in quick. Thanks to the whole team there

16 March 2020
Unprompted review
Rated 5 out of 5 stars

Anthony and Keelie are both very…

Anthony and Keelie are both very professional and provide honest and straightforward advice / recommendations. Anthony found me the perfect house before it came onto the market, making the buying process significantly easier. The bottle of champagne on completion didn't hurt either!

16 December 2019
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I could not have asked for a better estate agents to deal with than Beaulieu Estates.

A particular warm thanks to Connor and Keelie for their professionalism and dedication for helping the purchase going through so smoothly.

Connor was fantastic with ensuring that he was available to allow further viewings of the property for us to take measurements for furniture purchases. He was very knowledgeable when it came to every detail of the property and was always on hand to help with any requests that I had.

Both Connor and Keelie were a real pleasure to deal with. I would thoroughly recommend Beaulieu Estates if you are looking to purchase/rent property in the Chelmsford area.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless, always. Keelie and Connor know how to deal with any issue I have. The team are brilliant, would not go elsewhere!

14 May 2019
Unprompted review
Rated 5 out of 5 stars

My wife and I have worked with Beaulieu…

My wife and I have worked with Beaulieu Estates for nearly 18 months now, and despite a rocky start (no fault of their own, tenant related) the team have worked extremely hard to ensure we have the best service possible.
Attentive, on point and communicative, we know we can always get in touch with any matter and know the team will do their utmost to work with us to achieve an agreeable outcome.

24 April 2019
Unprompted review
Rated 5 out of 5 stars

The team are beyond helpful

The team are beyond helpful. Keelie and Connor sold my house within a week of it being on the market. They handled some very difficult situations professionally. I would highly recommend.

8 April 2019
Unprompted review

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