Unable to access verification ___________________________________________________________ When I couldn't access verification code as phone currently lost, the online assistant was excellent, gave... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The clarity of all the information was great. Documents arrived swiftly by post (I'm not brilliant online!) The price was not much different from everyone else? Love having good, clear information o... See more
From the very outset the customer services lady was very friendly and answered all queries, she was really nice and professional. It was lovely to speak to an actual person rather than everything onli... See more
They offered me a good price. I added on an extra driver & got full breakdown cover as well & it was still less than the renewal price of my previous insurer. Going through Go Compare also gives exces... See more
Company details
Written by the company
BEAM is a new name in car insurance from one of the UK’s leading brands. So you can feel confident you’ve got the right cover, and safe in the knowledge we’re powered by the AA.
Contact info
Basingstoke, United Kingdom
- beam.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very competitive price
A very competitive price. Easy to apply for. Quick response to enquiries
25 May 2026
Reply from BEAM from the AA
We're over the moon to hear this, thanks for the review, Sue.
easy to deal with
easy to deal with, sorted out problem I made on phone - nice to be able to speak to someone who could help. VFM for policy and breakdown cover
24 May 2026
Very easy to sort out car insurance…
Very easy to sort out my car insurance and most certainly not a ripoff like a hell of a lot of other insurance brokers.
25 May 2026
Car insurance.
It 5
was relatively straghtforward to get my car insured. Thanks.iain smith.
25 May 2026
Reply from BEAM from the AA
Happy we could help, Iain. We're delighted you got everything easily sorted.
Not very well
Not very well! Unable to set up my online account! After entering my policy number 20+ times, I phone and ask why this isn’t happening. Told I was too keen, and should wait 24hrs. Tried again 48hra later, still not accepting my details . Pretty rubbish so far. £570 has been deducted from my account immediately though!
24 May 2026
Reply from BEAM from the AA
Hi Sarah, we’re sorry for any inconvenience caused. Please keep in touch with the team directly, and they’ll be able to check your policy and help with any account issues.
Person on the phone was polite and…
Person on the phone was polite and knew what he was talking about
24 May 2026
Easy and quick to use.
21 May 2026
Easy to use and follow
24 May 2026
Reply from BEAM from the AA
We're delighted we could be competitive for you. Thanks for sharing your feedback.
Reply from BEAM from the AA
We're pleased to hear you found everything easy to use, Alison. Thanks for leaving 5 stars.
Was on line literally 5 minutes and all…
Was on line literally 5 minutes and all done! Quick easy to follow great price what's not to love!!
23 May 2026
New insurance
Found cheaper insurance here also im already with AA for breakdown on my transporter
23 May 2026
I went through a comparison website…
I went through a comparison website which took me to your website where everything I needed to know was plainly laid out which made it very easy to understand and not forgetting giving me a very competitive price for my car insurance suffice to say I am over the moon with the whole process thankyou
20 May 2026
Helpful provided good information I liked the fact that you can actually…
I liked the fact that you can actually speak to a representative rather than just doing it on line.
Competitive price
16 May 2026
Realistic price quick to arrange.
Just had the quote in from my current insurer, and it's gone up another £102. No claims etc,but goes up again. Beam came back with a realistic price for a 20yr old car and very little mileage. Quick to fix up online. Brilliant. Thanks
23 May 2026
Straightforward
Straightforward, easy-to-navigate website, and great price for car insurance
23 May 2026
Reply from BEAM from the AA
Great to hear everything was straightforward James. Thanks for the 5 stars.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.