Customer service resolved my issue…
Customer service resolved my issue quickly, and the order was delivered fast; I'll be buying more soon.
11 August 2026
Unprompted review
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2.8
Average
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The best bamboo boxer
13 August 2026
Unprompted review
Writing this review in English for the…
Writing this review in English for the greater impact contrare to my native Dutch. We ordered three bra’s in the size XL. They didn’t fit, were just for petite Chinese women, didn’t look like the ones shown on the website. The cups wouldn’t even hold american pancakes! So we wanted to send them back and here started the circus. First I had to send an email requesting to return them. Answer was I had to send in at least four pictures, front, back, labels and so on. Then I got returning order to send them to China with cost almost half the value of the goods. So I sent another email proposing to return them to a Dutch adress but for them this was a no go.
The lady I was in contact with kept emphasizing she was there only to help costomers but she was very rigid in her stance and would not give in. To make this long story short, ultimately I gave in, told her I would take this as a lesson and cut my losses. But this review is to warn others not to order here too lightly if you want no hassle in returning. It is not like BOL or Wehkamp in its days.
My advice, do not buy there at all !!
14 August 2026
Unprompted review
Had a promotion come through for BBazic…
Had a promotion come through for BBazic and it claims that they have 5667+ reviews on trustpilot with 4.5 stars. So if they are going to lie about this im nit believing anything they say about theer product. Stay well clear
13 August 2026
Unprompted review
Reply from Bbazic
Beste klant,
Hartelijk dank dat u uw bezorgdheid met ons deelt.
Het spijt ons dat onze communicatie bij u een negatief gevoel heeft veroorzaakt. We nemen dit soort opmerkingen serieus en willen eventuele problemen graag op een nette en persoonlijke manier oplossen.
Als u **een bestelling bij BBazic heeft geplaatst en hierover nog niet goed bent geholpen**, neem dan alstublieft rechtstreeks contact met ons op. Vermeld indien mogelijk uw **ordernummer** of het e-mailadres waarmee u de bestelling heeft geplaatst. Dan kunnen wij uw situatie persoonlijk controleren en u zo goed mogelijk helpen.
Ons doel is om iedere klant zo goed mogelijk te helpen en eventuele problemen samen op te lossen.
Met vriendelijke groet,
**Josi**
Klantenservice Manager
**BBAZIC** 🩵
Ordered 3 so-called Formea bra's
Ordered 3 so-called Formea bra's. It took 3 weeks to receive them but ok it's from China. Was disappointed that the material was paper-thin, like a plastic sandwich-bag. And the size was ridiculously small. I ordered XL, which equals maybe an S in Europe, so no way my ladies could fit. Too much hassel to send them back. I take this as a lesson. Excellent photographer though to make everything look like quality material.
8 August 2026
Unprompted review
Reply from Bbazic
Hi,
This is fair feedback and we are not going to argue with any of it.
Three weeks is too long, full stop. On the fit: the Formea runs smaller
than European sizing, and it is our job to make that impossible to miss
before you order, not something you find out when the parcel arrives.
On the fabric: the Formea is built to be light and seamless on purpose,
but light should never feel flimsy — and clearly it did to you. If what
arrived did not match what the page led you to expect, that is a gap on
our side to close.
The line we most want to fix is "too much hassle to send them back."
That should never be the reason someone keeps something they will never
wear. Email us at [info@bbazic.com] with your order number and we
will arrange a refund. We will tell you exactly what we need and we will
keep it short.
We would rather have your money back in your account than have you take
this as a lesson.
Team BBazic
The after sales was exceptional good…
The after sales was exceptional good mainly caused by the professionalism that was experienced. I had to return my goods, which process was handled swift and very friendly.
I would recommend anyone to buy at BBazic due to my experience.
28 July 2026
Unprompted review
Reply from Bbazic
Hi Ger,
Thank you for taking the time to write this. A return is the part of the
job nobody puts in the ads, so it means a lot to hear ours was handled
quickly and with respect — that is exactly the standard we hold the team to.
Recommending us to other people is the best compliment we could get.
If you ever need anything, just reach out.
Team BBazic
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