I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... See more
Company replied
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Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... See more
Company replied
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... See more
Company replied
Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... See more
Company replied
Company details
Information provided by various external sources
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
Contact info
18 St Martins Way, MK42 0LF, Bedford, United Kingdom
- 01234 216720
- sales@bathquest.co.uk
- bathquest.co.uk
Prompt well packaged delivery
Prompt well packaged delivery. Softener arrived as advertised. Due to COVID, it has not yet been commissioned.
16 June 2020
Unprompted review
Reply from Bathquest
Dear Vectis17,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
A very prompt delivery & extremely well…
A very prompt delivery & extremely well packed
9 June 2020
Unprompted review
Reply from Bathquest
Dear Tatters,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Reply from Bathquest
Dear Anthony,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
First Class Service
Great product and service from this company. Order confirmed over the phone after my mistake, and delivered the next day. Many thanks for your help.
28 May 2020
Unprompted review
Reply from Bathquest
Dear Andrew,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Good service.
25 May 2020
Unprompted review
Reply from Bathquest
Dear Khurram,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Excellent service and very prompt…
Excellent service and very prompt delivery of my water softener
25 May 2020
Unprompted review
Reply from Bathquest
Dear Mr Brocklehurst,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Monarch midi HE water softener
great little unit, purchased at a great price, communication and delivery exceptional the whole experience was problem free
19 May 2020
Unprompted review
Reply from Bathquest
Dear Steven,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Excellent service
19 May 2020
Unprompted review
Reply from Bathquest
Dear DF,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Excellent product works really well
14 April 2020
Unprompted review
Reply from Bathquest
Dear Nigel,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Great price 3 day delivery as quoted…
Great price 3 day delivery as quoted and a fine softener R waters
7 April 2020
Unprompted review
Reply from Bathquest
Dear Ralph,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Product in stock and prompt delivery.
2 April 2020
Unprompted review
Reply from Bathquest
Dear Mr Page,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Fantastic.great value
Fantastic.great value, fast delivery.I will be buying from them again in the future
1 April 2020
Unprompted review
Reply from Bathquest
Dear Mr Reece,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Thanks for sending me out my new water…
Thanks for sending me out my new water softener quickly and for a great price as well, all in and working now, very pleased many thanks
1 April 2020
Unprompted review
Reply from Bathquest
Dear Mr Thompson,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Great purchase at difficult time
At such a difficult time I was really pleased to receive my new water softener on time, packed really well and just as described. Well done On keeping the world moving!
1 April 2020
Unprompted review
Reply from Bathquest
Dear Mr Rooke,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Best price on the market
Best price on the market. Speedy delivery, especially with the current situation. Called the office a couple of days after purchase and was given very professional and knowledgeable answers to my questions. As a company we will be using again.
31 March 2020
Unprompted review
Reply from Bathquest
Dear Gareth Prescott Walberton Gas Ltd,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Bathquest had the exact item I wanted …It is worth looking.
Bathquest had the exact item I wanted (a MONARCH Water Softner ) at a very good price,compared to other merchants it was great value.The item was delivered on time, could not have asked for better service, very helpful and courteous driver.
28 March 2020
Unprompted review
Reply from Bathquest
Dear Mr John,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Good quality bath and reasonable…
Good quality bath and reasonable delivery
26 March 2020
Unprompted review
Reply from Bathquest
Dear Mr Diment,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very efficient and helpful
25 March 2020
Unprompted review
Reply from Bathquest
Dear Mr Banham,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Speedy delivery at a great price!
Order came quickly and the water softener was at the keenest price that I could find
24 March 2020
Unprompted review
Reply from Bathquest
Dear Mr Kingston,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very good service and price
15 March 2020
Unprompted review
Reply from Bathquest
Dear Lio,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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