I love the shoes but am marking low as the after sales service is poor. They arrived and were too big, I sent an email explaining but received a terse reply and was told to send them back at my own e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more
Company replied
A quality British made product at a reduced price.Have dealt with this company for a few years and would recommend their products.Only one minus and that was it took longer than normal to be delivered... See more
Company replied
Beautiful slippers, with leather both on the inside and outside. Two little drawbacks, it slips easily off the foot while walking, and the black rubber soles makes streaks on the hardwood floors. Mayb... See more
Company replied
Company details
Written by the company
Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.
Contact info
Station Road, NN6 0NT, Earls Barton, United Kingdom
- 01604 810387
- barker.online@barkershoes.co.uk
- barkershoes.com
3.7
Average
887 reviews
Asks customers to review
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Replied to 70% of negative reviews
Typically replies within 48 hours
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Quality British made shoes
A quality British made product at a reduced price.Have dealt with this company for a few years and would recommend their products.Only one minus and that was it took longer than normal to be delivered but it’s probably because I ordered on the Bank Holiday Monday otherwise no complaints
9 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your continued support and kind feedback. We’re delighted to hear that you value the quality and craftsmanship of our British-made shoes and that you would recommend Barker Shoes.
We also appreciate your understanding regarding the slightly longer delivery time over the Bank Holiday period. Your support over the years truly means a lot to us.
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with the quality service, prompt delivery, and secure packaging.
We truly appreciate your support of Barker Shoes.
Lovely shoe as always good quality well…
Lovely shoe as always good quality well made and very quick delivery
5 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your continued support and kind words! We’re delighted to hear that you’re pleased with the quality, craftsmanship, and quick delivery once again.
Your support means a lot to all of us at Barker Shoes.
Reply from Barker Shoes
Thank you for your kind feedback. We’re proud of the reputation Barker Shoes has built over the years and truly appreciate your support.
Website says FX but shoe is stamped G.
My usual shoe size is 9 1/2 in F or 9 in G.
Ordered the Morriston - Chestnut calf - 9 1/2 FX.
They are massive on me, way too wide a fit.
In December I purchased the Chigwell - Walnut calf in a size 9 as the fitting is G. They are a very snug fit. With this in mind I thought the FX would have to be 9 1/2. All over the website the Morriston is stated as FX fit. So the shoes arrive and stamped inside the shoe is G! No sign of FX at all.
Also, website says Last shape is 517 yet the Last guide only goes to 499 so you can't even read about last 517.
9 May 2026
Unprompted review
Reply from Barker Shoes
Hi, thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the confusion and disappointment regarding the fit and sizing of your Morriston shoes.
We understand how frustrating it must be when the fit information on the website does not match your experience, especially after trying to carefully choose the correct size based on previous purchases. We also appreciate you highlighting the discrepancy regarding the FX/G fitting and the missing information for Last 517 within the Last Guide.
Your comments are extremely valuable and will be passed directly to our product and website teams for review.
Beautiful slippers
Beautiful slippers, with leather both on the inside and outside. Two little drawbacks, it slips easily off the foot while walking, and the black rubber soles makes streaks on the hardwood floors. Maybe a suede leather on the inside or something with more friction would be better? In hindsight, I should have gotten a one size smaller, or gotten a model with a heal cap. The overall buying experience however, was top notch. Quick shipping and delivery.
13 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you love the quality and craftsmanship of the slippers, as well as your overall shopping experience with Barker Shoes.
We also truly appreciate your constructive comments regarding the fit and sole grip. Feedback like this is very valuable to us and will certainly be shared with our product team for consideration in future designs.
Thank you again for your support, and we hope you continue to enjoy your slippers.
Swift delivery when called upon as…
Swift delivery when called upon as local shop could not arrange same. Good quality and, like a new pipe, once broken on, very comfortable.
9 April 2026
Reply from Barker Shoes
Thank you for your kind feedback. We’re delighted to hear that we could assist with a swift delivery and that you’re pleased with the quality and comfort of your shoes.
As you mentioned, like many well-crafted leather shoes, they only get more comfortable once properly broken in. We truly appreciate your support of Barker Shoes.
Just received an E-mail from Barker…
Just received an E-mail from Barker Shoes asking how I was finding my "wonderful new shoes". Have not received any shoes. Have e-mailed and even called them direct at the offices in UK on this matter as was not getting any reply to my e-mails and was finally informed that I would receive an e-mail updating me on my order (has been 12 days since purchase with no correspondence). No E-mail received yet (has been 24 hours). Considering I just spent Over $500 on a pair of shoes, this is not service and then to ask how I was finding my new shoes kind of confounds the whole experience, very bad.
13/05/26 - Finally received E-mail from Barker, Shoes are not available, no real apology just asked me to pick another shoe. Did not even state that I could request a refund which is exactly what I will be doing and NEVER shopping with Barker again. TERRIBLE SERVICE!!!
12 May 2026
Unprompted review
Reply from Barker Shoes
Hi Sir,
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the frustration and disappointment caused by your recent experience with Barker Shoes.
We completely understand how upsetting it must have been to receive an automated email asking about your new shoes when your order had not yet been delivered. Additionally, the delay in communication and the later notification regarding stock availability fell well below the level of service we aim to provide.
We would like to investigate this matter further and assist you as quickly as possible. Could you please provide your order ID or order number so we can review the details and address this properly for you?
Once again, we are very sorry for the inconvenience and appreciate the opportunity to look into this for you.
My shoes
My shoes fit well and are very comfortable. I look forward to enjoying wearing them during the summer.
12 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your lovely feedback! We’re delighted to hear that your shoes fit well and feel comfortable. We hope you enjoy wearing them throughout the summer and appreciate your support of Barker Shoes.
Shoes haven’t arrived
Shoes haven’t arrived, Dpd courier just stating there’s a problem and providing no further information, each day the delivery date gets extended to the following date. Nearly 2 weeks since ordering. ORDER #EU-14238 Emailed Barker and haven’t even had a response from them. Not the service I would expect from a brand with a good reputation.
30 April 2026
Unprompted review
Great trainers and very well looked…
Great trainers and very well looked after.
Would highly recommend !
22 April 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear that you’re enjoying your trainers and that you felt well looked after throughout your experience.
Your recommendation means a lot to all of us at Barker Shoes.
Kirkby-Black Calf
I'm pleased with the shoes I purchased; they meet my expectations. The shoes are well-made and the quality is first-class. The shoes fit very well and perfectly. The order arrived quickly. I think I'll order more in the near future. The order was shipped via DPD with the option of redirecting to a parcel locker, which makes life much easier. I hope I'll be happy with them after using them for a while.
11 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear that your new shoes met your expectations and that you’re pleased with the quality, fit, and craftsmanship.
It’s also great to know your order arrived quickly and that the DPD parcel locker option made delivery more convenient for you. We truly appreciate your support and hope you continue to enjoy your shoes for many years to come.
We look forward to welcoming you back to Barker Shoes again soon.
Spencer - Terra/ Burgundy suede Shoes
Had my eye on these for a while and when they came on sale at a decent price I snapped them up. Quality is fantastic, these will last me a long time. Delivery was very fast, would definitely order from Barkers again.
7 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your fantastic feedback! We’re delighted to hear that you finally picked them up and are so pleased with the quality. It’s great to know the delivery was quick and that your new shoes will be with you for many years to come.
We truly appreciate your support and look forward to welcoming you back to Barker Shoes again soon.
Bought 4 pairs in the past few months…
Bought 4 pairs in the past few months and have to say I love all of them. The sales rep in the Newcastle store has been fantastic and a real credit to the company. His product knowledge and willing to help is really refreshing.
11 May 2026
Unprompted review
Reply from Barker Shoes
Thank you so much for your continued support and for choosing Barker Shoes. We’re delighted to hear that you love all four pairs.
It’s also wonderful to hear such kind words about our Newcastle store team member. We’ll be sure to pass your feedback on — great service and product knowledge truly make all the difference. We really appreciate you taking the time to share your experience.
Web site was easy to use
Web site was easy to use, delivery was pretty quick and the shoes were a snip in the sale. Perfect fit and nice quality. Very happy
8 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to use, your delivery arrived quickly, and that you’re happy with the quality and fit of your shoes. It’s great to know you found a fantastic sale bargain too. We truly appreciate your support and hope you enjoy wearing your Barker shoes.
I'm surprised Barker put their name to these shoes!
Alongside Church's and Loake, I own two pairs of Barker shoes that were made in Earls Barton. All are very good quality shoes. However, this review relates to my recent purchase of a pair of Barker George Old Snuff Suede Wing Tip Brogue Derby made in India. The quality control in this factory must be poor, as there's a layer of clear plastic between the upper and the sole that is clearly visible and protruding in places. Why there is a layer of clear plastic is beyond me, as I imagine it would adversely impact the breathability of the shoes. Also, one of the nails in the sole is sharp… it would pull the thread on a carpet for example. And the box was wrapped only in brown paper for delivery, and was damaged. I asked Barker to arrange a collection, which they have done, but no explanation, reassurance, solution or gesture was offered. Overall, very surprised and disappointed.
8 May 2026
Unprompted review
Great shoes actually like them, comfortable to wear and got…
Great shoes actually like them and got good comments about them
21 April 2026
Reply from Barker Shoes
Thank you for your lovely feedback! We’re so pleased to hear that you’re enjoying your shoes and receiving great compliments on them. We truly appreciate your support of Barker Shoes.
Overall not impressed with the shoes
Overall not impressed with the shoes. Heel construction is very hard, causing a blister within 2 hours wear. For this price of shoes I would expect a suede heel insert too stop heel moving instead of slippy leather. The orange finished mid-sole band that is shown in your advert is not visible. It is blacked out with polish all round on both shoes. This is a highlighted selling point!!!! Very disappointed with shoes, not value for money.
9 May 2026
Unprompted review
Reply from Barker Shoes
Thank you for your feedback and please accept our apologies for the disappointment caused.
We are sorry to hear about the discomfort with the heel and that the product did not meet your expectations, including the finishing details. This is not the standard we aim for at Barker Shoes.
Your comments have been noted and will be shared with our product team for review.
Nice sneakers great service 👍
30 April 2026
Reply from Barker Shoes
Thank you so much for your kind words! We’re delighted to hear you’re enjoying your sneakers and had a great experience with Barker Shoes 👍
I love the design and how stylish and…
I love the design and how stylish and classic it looked. Met my expectations! Thanks guys!
30 April 2026
Reply from Barker Shoes
Thank you for your wonderful feedback. We’re thrilled to hear that you loved the design and that the shoes met your expectations. Your support means a great deal to us, and we hope you enjoy wearing them for many years to come.
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