Birthday balloon arrived promptly as promised, but due to Christmas had to be a few days early and I was afraid it would lose its lift in the intervening days. Needn't have worried - it's still floati... See more
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Balloons somehow survived being delivered two days earlier than requested to an empty house and left outside during Storm Eowyn. That did not make up for the surprise on my wife's 40th being completel... See more
Company replied
Balloon buying a breeze! It was recently my nieces 18th birthday and living abroad I was unable to attend her party. What better way to celebrate than having a big inflatable balloon rise out a box. S... See more
First time using "Balloon in a Box" as my son was at Uni for his 21st,l thought it would be a nice surprise for him. Really pleased with the communication with the progress of the delivery,It was rece... See more
Company details
Written by the company
Send a beautiful balloon bouquet with ballooninabox.co.uk
Contact info
4.3
Excellent
190 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I ordered a balloon from overseas and…
I ordered a balloon from overseas and was impressed with how easy it was and especially as it got delivered on the day I asked for to an unusual address. So thank you
11 February 2025
All straightforward.
All straightforward.
Easy to order, good choice of products.
Balloon gift arrived on time, was exactly what I ordered.
No complaints.
5 February 2025
Arrived on time and as described
Arrived on time and as described, perfect. Thank you all
28 January 2025
Fantastic company
Fantastic company. There was an issue with the balloon I had ordered they picked up in the issue before dispatch. Got in touch with and sorted it all out no problem.
Gorgeous balloons and they are huge!
Will definitely be shopping with you again and recommending you to friends and family.
30 January 2025
Product good, delivery appalling
Balloons somehow survived being delivered two days earlier than requested to an empty house and left outside during Storm Eowyn. That did not make up for the surprise on my wife's 40th being completely ruined as we arrived home to a sodden cardboard box on the doorstep. DPD the delivery company, despite box being clearly marked for Monday delivery. Not impressed at all.
25 January 2025
Reply from BalloonInABox.co.uk
Hi Scott,
Thank you for taking the time to share your review and for bringing this to our attention. We're so very sorry to hear that your balloon gift didn’t arrive when it should have.
As you have noted, we did specifically arrange a Monday delivery as per the delivery date selected with your order so we can only apologise. On this occasion it looks as though the courier has acted a little too efficiently, we will be following this up with them as we know that you specifically chose and paid for delivery on a certain date.
We hope that despite the gift arriving early that they were enjoyed and that your wife enjoyed her birthday.
Kind regards
Balloon In A Box Team
Fantastic customer service and so…
Fantastic customer service and so helpful via e-mail and on the phone. Thanks so much
23 January 2025
Birthday Surprise
We were staying at a lodge and I wanted a surprise for my wife's birthday. The site suggested your website. There was a good choice on your website, easy to use. Delivered on time to the lodge. Opening the box for the balloon to come out is a fun way to surprise. Even the interior of the box was decorated. Very pleased with the service.
7 January 2025
Deflated balloons
One of the three balloons arrived deflated, the important one was beginning to deflate.
9 January 2025
Reply from BalloonInABox.co.uk
Hi Theresa,
Thank you for contacting us.
We're very sorry to hear this. We do check and ensure all balloons are in perfect condition prior to dispatch but unfortunately they can occasionally get damaged or deflate during transit.
I can see that you have contacted us via email regarding this issue and we have offered to resend the order for you or a credit to use for a future occasion.
We are very sorry for any disappointment caused.
Kind regards
The Balloon In A Box Team
Everything you could want and then some.
Birthday balloon arrived promptly as promised, but due to Christmas had to be a few days early and I was afraid it would lose its lift in the intervening days. Needn't have worried - it's still floating today (18 days later), only a little lower. Recipient was thrilled - it's gorgeous! Thank you, balloon-in-a-box - I would recommend you to anyone, any time!
26 December 2024
Unprompted review
the air goes out quickly
in general it was ok, but unfortunately the air in the balloons goes out quickly. And it's a pity that you can no longer track the exact route of the courier (as it used to be)
20 December 2024
Reliably delivery and a great reindeer…
Reliably delivery and a great reindeer balloon. The comment was that it was better than the ones sold at Disneyland Paris…. Doesn’t come better than that.
20 December 2024
Reply from BalloonInABox.co.uk
Hello,
Thank you for taking the time to share your review.
We are very sorry to hear that your balloon didn't arrive in the condition that it should have. We ensure that all balloons are in perfect condition before leaving our studios, but unfortunately due to the nature of helium balloons they can very occasionally become damaged or deflate during transit so we're very sorry about this.
Unfortunately I can't see that you had reached out at all to us to bring this to our attention as we would always like to reach a resolution for customers. If you'd like to email us on sales@ballooninabox.co.uk with your order details we would be happy to look into this for you.
Kind regards
The Balloon In A Box Team
Brilliant the boxes had a lovely print…
Brilliant the boxes had a lovely print on them so looked not like a normal package balloon’s were as requested excellent service
9 December 2024
Excellent customer service and very…
Excellent customer service and very prompt responses to any questions asked
28 November 2024
100% satisfaction with this company
100% satisfaction with this company. Will definitely order again and will happily refer . Thank you guys - you made a 2yr old very happy on the day ☺️
18 November 2024
Cured my niblet's tonsillitis
Cured my niblet's tonsillitis I'm sure of it. Ordered a get well soon balloon and it made them smile for the first time since they got sick, and it was all up hill afterwards. Sure the antibiotics might have played a part, but I'm sure it's the balloon I sent. 😉
14 November 2024
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