Bakers Bands Limited Reviews 

299
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of products, appreciating their excellent range and accurate descriptions. Many highlight the prompt and efficient delivery service. First-class customer service is also commended for being responsive and helpful, especially when resolving issues. However, some customers noted concerns regarding order fulfillment, experiencing delayed deliveries or difficulty accessing shipping information. A few others also felt that certain products had durability issues, like straps unraveling or breaking, or encountered problems with fit and compatibility.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt arrivals, with... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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4.3

All reviews

(299)

136 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed

Disappointed with Communication and Delivery Issues

On the 9th of June, I placed an order with Baker’s Bands, requesting a 2-3 working day delivery via Royal Mail.

I requested tracking information, but it was not provided in the email I received in response. Instead, they simply confirmed that the order should be delivered on Thursday or Friday. As of today (16th June), the order has still not been delivered.

I have sent two separate emails since the original request and a message via Instagram, but I have yet to receive a response.

I would caution others to consider alternative options if timely delivery and clear communication are important to them.

17th June update - email received but does not mention anything regarding a replacement order - if you are sending then can I suggest you use a service that is next business day and not Royal Fail - if you cannot do this then please issue refund.

9 June 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your order has not yet arrived—this is certainly not the experience we want for our customers.

After looking into this further with Royal Mail, we can see that the status is still showing as "Ready for Delivery." We’ve also sent you an email to confirm the delivery address, just to make absolutely sure everything is correct on our end.

As it appears your parcel may have been misplaced in transit, we will be sending out a replacement order to you at no extra cost right away. We sincerely apologise for the delay and any inconvenience this has caused.

Please rest assured that we are committed to making this right and ensuring you receive your order as soon as possible.

17/06 Update - the tracking is showing this has now been delivered. Unfortunately, the Royal Mail fell short of our expectations regarding delivery time. Once again, sorry for any inconvenience caused.

Kind regards,
The Bakers Bands Team

Rated 5 out of 5 stars

Fab stainless steel Apple Watch straps…

The stainless steel Apple Watch straps I have bought from this site, in different colours for myself and as gifts, have been great. Easy to adjust and fit with the wee tool.
I had to contact customer service and they resolved my query quickly.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Trader!

The very best test of a company is of how they behave when one of those little mistakes occur. They happens to everyone and to every trader.

The wrong band was dispatched (close but not close enough). It was put right immediately and the correct band arrived the very next day. My confidence in Bakers Bands was, as a result, greater than it was before the mistake happened.

Well done!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Bought two bands

Bought two bands, 1 for series 7 and an Ocean copy for Ultra two - both Apple Originals had worn out and needed changing- @£85 a strap I looked for something else- and @ almost £50 less - the Baker Bands copy looks and feels identical, - delivery time was excellent and so were swift replies to questions via email - I have no problem giving a 5* review!

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Broken strap and no communication

I have had a watch strap for less than two months which broke over a week over. I’ve emailed twice to the email address posted on other reviews with no reply or even acknowledgement. I have tried contacting via social media which just says to email. Not impressed and now had to pay another company for a new strap. Wouldn’t recommend or be back to use again.

Responding to the reply from the company. I’ve not had any email or sign of a refund so not sure where the email has gone.

3 May 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Evening Lisa, thank you for taking the time to leave a review. I have checked our systems and I can see your email was responded to this evening and a refund has been processed. Sorry for any inconvenience caused. Kind Regards, Bakers Bands

14/05 update - Lisa it appears we have an issue with our emails reaching you. We have just responded to you on instagram which hopefully you can see.

Rated 5 out of 5 stars

Awesome to deal with

Awesome to deal with! Very quick delivery and rectified a Royal Mail issue very quickly , could not recommend more ! Great quality bands too

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great communication, I accidentally ordered the wrong size band and they replaced it straight away, without any fuss. Top marks 👏👏

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service!

I have ordered a few straps now for my Apple watch and I particularly like the nylon sports straps. They are great quality and comfortable to wear. In my latest order I was sent the wrong strap by mistake, I emailed and Gary was quick to reply and his responses were very helpful. He has issued me the correct strap free of charge. Would highly recommend for quality of product and great customer service.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality

I have a number bands from other suppliers none of which compare to the quality of Baker bands. If and when I change my Apple Watch I will not hesitate to buy my bands from Baker.
Highly recommend!

23 April 2025
Unprompted review
Rated 4 out of 5 stars

Great customer care

I ordered a magnetic band thats made for all sizes. The colour and material is beautiful. Its way too long snd goes too far around my wrist to hold the face in place. I emailed the company, got a quick and friendly response and a refund was issued. Thank you for good customer care.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and quality product!

I had a small issue on my end and reached out to the company. Gary responded quickly and was incredibly helpful in making sure I received the correct leather iPhone watch strap in time for a gift. The communication was excellent throughout. The strap itself is high quality and exactly as described. I wouldn’t hesitate to order from here again!

19 April 2025
Rated 5 out of 5 stars

Brilliant products and service

Brilliant products and service, quick delivery and very responsive to emails. We have ordered from Bakers Bands before and definitely will do so again, highly recommend, great high quality products

17 April 2025
Unprompted review

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