Bakers Bands Limited Reviews 

Got the item I wanted and it was delivered earlier than expected.

I haven’t received the items so cannot give any real review 🤷🏻‍♂️
I can now say that since my initial review I have received the Watch Strap from Bakers Bands and have no complaints on quality and only high praise for their customer service - well done to them

Great communication after I accidentally made a mistake on my order. Soon got it replaced and the right band sent too me with no extra charge.

Excellent customer service and great product.
Great quality watch strap at a very affordable price.
The strap was too big for my wrist so I contacted customer service for advice on removing some links. Had a reply straight away and they sent me a tool to help take the links out, free of charge. Would definitely recommend this company.5*

Excellent company to deal with.Any queries where dealt with immediately.
Watch straps are quality and would have no issue ordering off Baker Bands in the future.

I purchased a rose gold Milanese loop for my Apple Watch, and the quality is absolutely dreadful. Within just two months, the metal discoloured badly. On top of that, the strap is so poorly made that the loops began unraveling and snagging on my clothing. Very disappointing product—avoid at all costs.

Updated - 07/10/25
Replaced strap - Thank you!

Great company. Second time I’ve ordered from them and both times they sent the item quickly. Items were as specified. I had a small issue which was dealt with quickly and communication was first rate. Very happy with the outcome. Will definitely use this company again

I ordered the protective cover for my Apple Watch… however even it arrived it was not the one I ordered… as you can imagine I was most disappointed now I have to attend to return it which I have tried and is proving very difficult.
I will never use this company again

I’m terrible at online shopping. I get anxious and confused over the payments. Despite this, Gary was extremely patient and helpful throughout the purchase. I now have the Milanese loop band and it is light as a feather, lets your skin breathe and looks great. 100% recommendation.

Excellent service,
I bought a strap,it took a while to arrive but it was delt with very quickly and efficiently
The strap seems very nice and good quality match very well with my starlight watch,exact colour(magnetic starlight strap)

I’ve bought from Bakers Bands before but wanted a new strap for my summer holiday. I had only had it for a couple of weeks or so and the strap failed whilst I was on a zip line. It was a nylon sport loop with Velcro fastenings that I thought would be very secure. Fortunately my watch was found by the zip team abseiling into the forest below but my watch case has been damaged. The strap had pulled away from the plastic fitting that slides into the watch case. I raised this with customer service. I have had no communication as such but received first an email order for a replacement band at nil cost and further to a second complaint by me a refund of my order. I have received the replacement band today and it is apparent that the two straps are not the same and the new one appears to be better quality. I’d say order with caution as this firm appears to use different suppliers with different quality goods even for the same strap designs and colours. I’m left with a damaged smart watch and not even an apology from the firm.

Despite the reply below, I’ve still not received any actual communication from customer services. It’s a shame I cannot add any photos because it is very clear the 2 straps are not the same - the colour of the Velcro and the plastic fittings are very different.

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I received an immediate reply advising that he would send out tool free of charge. In the interim granddaughter decided this type of strap was too clumsy for her so I started the return process and order a replacement. Was advised that the replacement would be sent out FOC and that they did not want the original returned.
I cannot but praise Gary and Baker Bands enough.

Excellent service. We had a problem with a band and it was replaced immediately with no quibbles or back and forth communication. We have ordered a couple of times and will definitely be ordering again. There is a great choice of style and price. Highly recommend.

Ordered two straps for my Apple Watch Series 10 - they was a little bit delayed due to Royal Mail, I contacted customer services where a very helpful representative called Gary immediately dispatched two further straps due to postage delays, the true test of a company is when things go wrong and they acted immediately and I am very happy with my straps. Would recommend highly

Ordered a strap that was nice but had a problem with it. Customer service response was immediate in providing a replacement, a very positive experience.

Fab customer service - I ordered wrong size face covers for Apple Watch - promptly dealt with and sorted. Love the watch straps and protective covers - highly recommend this company - love being able to personalise my lovely watch.

I bought 6 straps for me and my husband. One was the incorrect strap.
Contacted them 3 times but no response in 3 weeks?

Thank you for resolving this issue and sending me the correct strap

Lovely item (leather watch strap)lovely colour, delivered quickly and safely. Excellent customer service as contacted them to ask for a different size instead of what I’d ordered, they responded very quickly and sent the right size immediately. Would buy from again without hesitation.

Good quality items and great customer support. I definitely recommend this company