Bakers Bands Limited Reviews 

299
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of products, appreciating their excellent range and accurate descriptions. Many highlight the prompt and efficient delivery service. First-class customer service is also commended for being responsive and helpful, especially when resolving issues. However, some customers noted concerns regarding order fulfillment, experiencing delayed deliveries or difficulty accessing shipping information. A few others also felt that certain products had durability issues, like straps unraveling or breaking, or encountered problems with fit and compatibility.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt arrivals, with... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(299)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

It arrived quite quickly. Fitting was easy and it was a perfect fit.
The strap is a little long but I have small wrists.

26 October 2025
Rated 5 out of 5 stars

Excellent service. Highly recommended

I had a query about my order and it was dealt with quickly and entirely to my satisfaction. This company has A1 customer service and I would recommend anyone to look at their products and order with confidence.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Very poor support & Lack of communication

Order number: #81074
Refund request: #814E702758242

Ordered a band for iWatch, but due to small wrist and the fact that the band was bigger than original ones decided to return.
Return is not straight forward: you receive an email that it has been approved(how it can be not ?) and then you have to go to the mail and post it.
Send it back on 6th of Nov by post. No notifications - nothing ever since.
Tried the email address from refund message - no results.
Contact form on their website brought the same pitiful results.

The question is: where is customer service here?

2 November 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Hi Ekaterina,

Thank you for taking the time to leave a review. I have looked into this matter and can confirm that our customer service team has processed a refund for your order. We have not yet received the returned item; however, we understand that parcels can occasionally go missing with Royal Mail, so we issued the refund anyway.

Kind Regards,

Bakers Bands

Rated 5 out of 5 stars

Apple Watch straps

Excellent have had a few Apple Watch straps from bakers bands & they are good quality straps communication is also great & Gary was very helpful will definitely use again

20 October 2025
Rated 5 out of 5 stars

Ordered a strap over 9 months ago.

Ordered a strap over 9 months ago.

Not much use, as I use this watch for walks and runs, but it had snapped.

Emailed to say I was unhappy, but due to the timeframe, I didn’t expect a refund.

3 days later, a new strap has arrived.

It’s rare to get customer service like this these days and as a result, I will now be looking for a new strap for my Wife’s Apple Watch.

Thanks Barkers Bands team 👏

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality watch straps

I ordered silicone watch straps before for my Apple series 9 and was amazed at the quality, they are identical to Apple straps at a fraction of the of the price!
I have just ordered a metal link strap for the same watch and again fantastic Quality.
I would highly recommend Bakers Bands, also
Delivery was prompt

24 October 2025
Unprompted review

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