Bakers Bands Limited Reviews 

299
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of products, appreciating their excellent range and accurate descriptions. Many highlight the prompt and efficient delivery service. First-class customer service is also commended for being responsive and helpful, especially when resolving issues. However, some customers noted concerns regarding order fulfillment, experiencing delayed deliveries or difficulty accessing shipping information. A few others also felt that certain products had durability issues, like straps unraveling or breaking, or encountered problems with fit and compatibility.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt arrivals, with... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(299)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Ordered almost two weeks ago now

Ordered almost two weeks ago now, no sign or emails to suggest it’s on it’s way, I’ve emailed the company for an update however no response

22 January 2026
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Hi Kyle, thank you for taking the time to leave a review. We have looked into this and your order is showing as delivered on the 20th. We have just forwarded the tracking information over to you via email. Hopefully this will help you to locate the order. Kind Regards, Bakers Bands

Rated 5 out of 5 stars

Great product

Great product. Feels comfy. Well made and packaged. Top quality material.
If you have a problem you can email the company and you get a fast reply. I shall be buying again.
I bought the trail loop. Best I’ve ever had.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Can you please help with the faulty…

Can you please help with the faulty return thst I sent back in December as I have not had a refund

Order number 82723 ordered 2nd December

Given on Christmas Day

Sent back as strap snapped of at attachment point

Approved return email received and strap sent back. Approved: 73EB7D2806483

I received a confirmation of return on 6th January:8117902820246

I have not had my refund

Can you please investigate. Update 23/01/26. Refund has now been received. Thank you

2 December 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thanks for taking time to leave a review. I have looked into this and your refund was processed on the 19th. This can take 4-5 working days to reach your account. Please could you check your spam folder as the confirmation of this.

23/01 update - this should now be fully refunded and resolved.

Kind Regards,

Bakers Bands

Rated 5 out of 5 stars

Incredible customer service

I was mistakenly sent the wrong type of band and, without hesitation, the owner sent a new one out free of charge and offered to let me keep the old one. Incredible customer service. Would definitely use again.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

The strap is far too long and pretty…

The strap is far too long and pretty much wraps around my wrist to where the clasp is on the knuckle of my wrist, very uncomfortable and also slips as where it sits isn’t flat. Do you guys have a shorter strap band or and alternative of moving the clasp that can shorten the band?

29 December 2025
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. If you would like to contact us at sales@bakersbands.co.uk we will be happy to help on this.

Update 11/01 - no response from the customer to resolve this.

Rated 3 out of 5 stars

Fast service but disappointing product

The product arrived quickly and was well packaged but the strap was fitted the wrong way round and so didn’t attach properly around the wrist. I had to send it back. The returns process has been quick though.

29 December 2025
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave your review. Following our investigation, we can confirm that the item you received was correct, as the strap ordered was a two-tone design.

We’re pleased to hear that you found our returns process to be quick and straightforward. Should you wish to explore alternative options, please feel free to contact us at sales@bakersbands.co.uk. Our team will be happy to assist you in finding a single-colour strap that may be more suitable.

Kind regards,
Bakers Bands

Rated 1 out of 5 stars

Not for thin wrists

Bought a jubilee metal strap for my mums Xmas but as she’s elderly and very thin the watch cannot be adjusted enough to fit. Despite removing each removable link it still is far too big for her wrist. You need to remove the clear film to adjust the strap and then it’s not in same condition therefore can’t return it. Waste of money fir what looked like a decent strap.

19 December 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to share your feedback. We’re sorry to hear that the strap did not fit as expected and apologise for any inconvenience this may have caused.

We would welcome the opportunity to resolve this for you. Please contact us at sales@bakersbands.co.uk, and our team will be happy to arrange a replacement strap that is more suitable. On this occasion, we will provide the replacement free of charge.

Kind regards,

Bakers Bands

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it was in the Christmas mail rush but dispatched another band by 1st class post. Lo and behold both bands arrived within minutes of each other!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service - thank you

What can I say? The quickest, kindest resolution to my email when I realised I’d ordered the wrong size Apple Watch strap. Within hours a replacement was on its way - before I had returned the mistaken purchase. Couldn’t ask for better service than this. THANK YOU and Merry Christmas

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a gift

First time using this company. The website was easy to navigate and the goods arrived within a few days

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a watch strap on 03/12/2025 and…

Ordered a watch strap on 03/12/2025 and still not received it. Emailed the company last week, no reply, what a joke as I will not be home now to receive the item until after Christmas
Avoid ....

18 December 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. After investigating this matter, we can confirm that we have only received one email from you, which was sent today. We have also reviewed the delivery details provided at the time of purchase and found that the property number was omitted from the address. As a result, the courier was unable to deliver the package.

As the order was placed with incomplete address information, this issue was not caused by Bakers Bands. However, we are still happy to assist in resolving the matter. Please contact sales@bakersbands.co.uk
with a complete alternative delivery address, and we will arrange for a replacement strap to be sent free of charge.

Kind Regards,

Bakers Bands

Rated 5 out of 5 stars

I ordered a strap from this company.

I ordered a strap from this company.
Unfortunately I forgot to put my house number, so I didn’t receive the order.
When I realised my mistake I emailed them & very promptly got a reply!
They sent me a replacement & no cost to me.
Received my strap today & I am very pleased with the service & product.
Will definitely recommend & use again.
Thank you Bakers Bands!!

4 December 2025
Unprompted review

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