Bakers Bands Limited Reviews 

299
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of products, appreciating their excellent range and accurate descriptions. Many highlight the prompt and efficient delivery service. First-class customer service is also commended for being responsive and helpful, especially when resolving issues. However, some customers noted concerns regarding order fulfillment, experiencing delayed deliveries or difficulty accessing shipping information. A few others also felt that certain products had durability issues, like straps unraveling or breaking, or encountered problems with fit and compatibility.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and prompt arrivals, with... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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4.3

All reviews

(299)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service!⭐️⭐️⭐️⭐️⭐️

I ordered a watch strap for my Apple Watch from Bakers Bands Ltd, they had lots of straps to choose from at very affordable prices, it was really easy to order and the strap was shipped quickly!
Unfortunately the strap split on the second time that I put it on my watch.
I emailed the company and Gary emailed me to apologise and offered me a replacement strap free of charge, I decided to try a different strap which was double the price, so I offered to pay the difference, but Gary insisted that there would be no charge, the new strap is on the way, amazing customer service!!
I’ll definitely be treating myself to more straps from Bakers Bands Ltd and recommending them to all my family and friends!

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I would highly recommend Baker Bands Limited. Gary emailed me back promptly regarding the wrong colour strap I ordered. He sent me a replacement within two days and told me to keep the first strap ordered. I will definitely use this company in the future.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer service has been exceptional

Customer service has been exceptional. I have had a few bands from Bakers Bands in the past and always been happy with the quality. One was faulty this week, however Gary was quick to resolve and send out a replacement immediately.

Will continue to use and recommend Bakers Bands. Thank you

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and superb service

Excellent quality and superb service. I had ordered incorrectly but my issue was resolved incredibly quickly. Would highly recommend this company as it is UK based, so you are dealing with a real person!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company always use these guys

Fantastic company always use these guys
Bought several straps for my iwatch
Quality is very good. Latest order I ordered ocean style green strap I didn’t like the colour
I emailed Gary he sent me a grey one with no charge and told me to keep other colour..
Couldn’t recommend a better company 🙌

29 March 2025
Unprompted review
Rated 5 out of 5 stars

A genuinely positive experience

A genuinely positive experience. I had completed a lot of research on straps for my watch. A few of my pals had purchased from Bakers Bands and they loved them.

I ordered a metal band in black, really well made. I have large wrists and the band was a little snug. I reached out via email asking for a couple of extra links and how would I pay for them and the postage. I didn’t expect them for free and I expected to pay as what they offered for sale I brought it and it was as described.

I wasn’t expecting a reply for a couple of days. Lo and behold the company replied the same day and sent the links out free of charge.

A lot of the bigger companies could learn a lot about customer satisfaction from this company.

Would I buy from them again? yes definitely. Would I recommend them to others? Yes definitely.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Superb product and customer service

Order: 71328

Ordered a green watch strap and it was the wrong green (my fault)

Gary sorted it out and had the right green sent out to me fast! Can't fault superb service like that

Great colour and nice feel to the strap A+

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Baker Bands were extremely helpful when…

Baker Bands were extremely helpful when my order of a strap did not arrive. Gary’s response was swift and a further strap was dispatched which I received within a couple of days. Love the brown leather strap which looks very stylish on my wrist. Would highly recommend Bakers Bands.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, communication with customer services was quick and smooth. Great customer service.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a leather link strap for my Apple Watch. Their despatch was fast and the strap looked great. Even though it was too large for my skinny wrist the customer service was fantastic. Highly recommended.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with the fastener on…

I had a problem with the fastener on one of my many Bakers Bands …
I asked for a replacement and literally within 30mins I had a reply from Gary to say that a replacement was on its way …WOW … thats what I call EXCELLENT CUSTOMER SERVICE !!! Thank you so much Ann Nowland

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality band and great customer service

I recently ordered a Nike style sports band. Order confirmation was swift and I was informed with shipping updates via email. The band also arrived in 2-3 days which was perfect. When the band arrived it fit my watch perfectly. I also had a query about the band which I submitted through the contact us section on the website and I revived a reply within 2 days. Great customer service and good quality band. Would recommend and will be purchasing again from this company.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Great watch straps that fit perfectly…

Great watch straps that fit perfectly with my Apple Watch and at an affordable price! I went with the Velcro strap to allow for a comfortable fit, they do also dry quickly.

After just under 12 months the plastic clip broke, however I emailed and straight away a replacement was shipped out to me 1st Class. Excellent customer service!

1 March 2025

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