It was very easy to book online, easy to make a choice of a charity and easy to put the bags outside ready for collection. My mother in law passed and getting her clothes, niknaks and kitchenware bagg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used this charity collection service to donate to donate to the Funzi and Bodo trust for the last few years. The employees are always polite, friendly and happy to help as much as possible... See more
Company replied
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Company details
- Charity
- also in
- Donations Center
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept up to date with pick up time and…
Kept up to date with pick up time and collected on time by a very polite and friendly driver.
Will certainly be using them again.
17 September 2026
Unprompted review
Reply from Bag2Charity
Hi Karen, thank you for your wonderful review.
We're delighted to hear our updates kept you informed about your collection time and that everything was picked up as planned. It's also lovely to know our driver was polite and friendly.
Thank you for your continued support. We really appreciate it and look forward to helping again. 💙
Easy booking process
Easy booking process, great communicative updates throughout, and prompt , issue free collection. A great service
17 September 2026
Unprompted review
Reply from Bag2Charity
Hi Lucy, thank you for your lovely review.
We're delighted to hear you found the booking process easy and appreciated the updates throughout. It's great to know your collection was prompt and everything went smoothly without any issues.
Thank you for choosing Bag2Charity and supporting your chosen charity. We really appreciate it. 💙
Easy to book collection
Easy to book collection, came and took the bags hassle free
16 September 2026
Unprompted review
Reply from Bag2Charity
Hi, thank you for your lovely review.
We're delighted to hear you found the collection easy to book and that your bags were picked up without any hassle.
Thank you for choosing Bag2Charity and for supporting your chosen charity. We really appreciate it. 💙
Reply from Bag2Charity
Hi Koko, thank you for your lovely review.
We're pleased to hear you found the Bag2Charity service straightforward and easy to use.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
Very easy to organised
I organised the bags to be picked up online which was easy and very convenient. I received a text message the day before to remind me they were coming which is very useful and they came when they said they would
15 September 2026
Unprompted review
Reply from Bag2Charity
Hi Anna, thank you for your lovely review.
We're delighted to hear you found arranging your collection online easy and convenient. It's great to know the reminder text was useful and that everything was collected when expected.
Thank you for choosing Bag2Charity and for supporting your chosen charity. We really appreciate it. 💙
Absolutely brilliant service
Booked and they came a week later on the day they said they would and came within the time slot they gave. Then sent an email to confirm they had picked it up and saying Thankyou. Absolutely brilliant would highly recommend and will use again.
15 September 2026
Unprompted review
Reply from Bag2Charity
Hi Jennifer, thank you for your wonderful review.
We're delighted to hear everything went exactly as planned, with your collection arriving on the booked day and within the time given. It's also great to know you appreciated receiving confirmation once your donation had been collected.
Thank you for your recommendation and for supporting your chosen charity. We look forward to helping again. 💙
Easy to arrange
Easy to arrange.
Good charities to choose from.
Kept informed of pick up date and time.
Collected as arranged
15 September 2026
Unprompted review
Reply from Bag2Charity
Hi Maureen, thank you for your lovely review.
We're delighted to hear you found everything easy to arrange and valued having a choice of charities to support. It's great to know our collection updates kept you informed and everything was collected as planned.
Thank you for choosing Bag2Charity. We really appreciate your support. 💙
The website and collection booking…
The website and collection booking service is so easy to use, the communication regarding the time of pick up is perfect and the fact you can help a charity that’s personal to you is an added bonus, collection always on time and I like that you get a confirmation that’s it’s been collected too,
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Claire, thank you so much for your wonderful review.
We're delighted to hear you find our website and booking process so easy to use, and that our collection updates and confirmation messages keep you well informed. It's especially lovely to know that being able to choose a charity that's personal to you makes the service even more meaningful.
Thank you for your continued support and for choosing Bag2Charity. We really appreciate it. 💙
So easy
So easy! Booked a convenient pick up
and my no longer needed items were taken on time.
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Jenny, thank you for your lovely review.
We're delighted to hear you found the whole process so easy, from choosing a convenient collection to having your unwanted items picked up on time.
Thank you for supporting your chosen charity and giving your unwanted items the opportunity for a second life through reuse. We really appreciate it. 💙
Extremely efficient service
Extremely efficient service… text reminders and prompt pick up …left 14 bags outside my house really appreciate them being collected knowing that they’re going to a good cause
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Sarah, thank you for your wonderful review.
We're delighted to hear you found the service so efficient and that our text reminders kept you informed ahead of your collection. It's great that we could make donating all 14 bags simple and convenient.
Thank you for supporting your chosen charity with such a generous donation. We really appreciate it. 💙
I have used bags2charity twice now and…
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely.
The instructions are clear . The guy who collected from my doorstep today was punctual and friendly. I highly recommend this charity.
15 September 2026
Unprompted review
Reply from Bag2Charity
Hi Bev, thank you so much for your lovely review and for choosing Bag2Charity for a second time.
We're delighted to hear you've received excellent service on both occasions and found our communication timely and instructions clear. It's also great to know our driver was punctual and friendly when collecting from your doorstep.
Thank you for your recommendation and continued support. We really appreciate it. 💙
Great company
Great company. Very easy to deal with. Upto date live tracking for when your items will be picked up.
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Gianluca, thank you for your lovely review.
We're delighted to hear you found Bag2Charity easy to use and that the live tracking helped you keep up to date with when your collection would arrive.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
Easy to book great service
Easy to book. Great service will use again.
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Joanne, thank you for your lovely review.
We're delighted to hear you found it easy to book your collection and were pleased with the service you received.
Thank you for supporting your chosen charity. We really appreciate it and look forward to helping again. 💙
Collection on time no fuss respectful…
Collection on time no fuss respectful of property would definitely use again. Thank you
14 September 2026
Unprompted review
Reply from Bag2Charity
Hi Samantha, thank you for your wonderful review.
We're delighted to hear your collection arrived on time and was completed without any fuss. It's especially lovely to know our driver was respectful of your property.
Thank you for choosing Bag2Charity. We really appreciate your support and look forward to helping again. 💙
Great service voice of charities good
Great service voice of charities good
Always pick up on time
10 September 2026
Unprompted review
Reply from Bag2Charity
Hi Irene, thank you for your lovely review.
We're really pleased to hear you continue to find our service reliable and that your collections are always picked up on time. It's also great to know you value the choice of charities you can support through Bag2Charity.
Thank you for your continued support. We really appreciate it. 💙
Very easy to arrange collection
Very easy to arrange collection, good communication Re pick up time.
10 September 2026
Unprompted review
Reply from Bag2Charity
Hi Ann, thank you for your lovely review.
We're delighted to hear you found it easy to arrange your collection and that our communication about the pickup time kept you well informed.
Thank you for choosing Bag2Charity and for supporting your chosen charity. We really appreciate your support. 💙
Easy to place an order
Easy to place an order, came the next day, gentleman was happy to wait whilst we loaded another bag
9 September 2026
Unprompted review
Reply from Bag2Charity
Hi Amanda, thank you for your lovely review.
We're delighted to hear you found the booking process easy and were able to have your donation collected the very next day. It's also great to know our driver was happy to wait while you added another bag to your collection.
Thank you for supporting your chosen charity. We really appreciate your support. 💙
A great experience
A great experience, it was no hassle. Would reccomend using them.
9 September 2026
Unprompted review
Reply from Bag2Charity
Hi Jo, thank you for your lovely review.
We're delighted to hear you had a great experience and found the whole process hassle-free.
Thank you for recommending Bag2Charity and for supporting your chosen charity. We really appreciate it. 💙
Very polite when came to pick up
Very polite when came to pick up. Even all correspondence was very polite and very attentive to what we asked of them. Very helpful 👌
9 September 2026
Unprompted review
Reply from Bag2Charity
Hi Denize, thank you for your wonderful review.
We're delighted to hear you received friendly and attentive service throughout, from your correspondence with our team through to the collection itself. It's especially lovely to know our driver was polite and helpful on the day.
Thank you for your kind words and for supporting your chosen charity. We really appreciate it. 💙
So easy to book a date they ask you…
So easy to book a date they ask you which charity you want your clothes to go to and came at the time I was given I will definitely be using them again
9 September 2026
Unprompted review
Reply from Bag2Charity
Hi Diane, thank you for your lovely review.
We're delighted to hear you found it easy to book a collection, choose the charity you'd like to support and that our driver arrived at the expected time.
Thank you for choosing Bag2Charity. We really appreciate your support and look forward to your next collection. 💙
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