BabyRice Reviews 

24
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Ordered a couple of deep shadow box frames recently and couldn't be happier with the quality of the frames. Both arrived promptly and extremely well packaged, looking like they'd easily survive be... See more

Rated 5 out of 5 stars

Amazing company! I order all my frames from here for my company. The packaging for delivery is superb and delivery is quick. The frames are robust and excellent quality. Website is so easy to use... See more

Rated 5 out of 5 stars

Ordered a large casting kit from Amazon, however I believe going through eBay or direct is cheaper. The kit states 12 newborn casts are achievable however we managed 4. Getting the right siz... See more

Company replied

Rated 3 out of 5 stars

Customer service was helpful and the frame arrived quickly and well packaged. Unfortunately, I was disappointed with the instructions and assembly. The frame felt clumsy to put together, with o... See more

Company details

  1. Craft Store
  2. also in
  3. Baby Store
  4. Gift Shop
  5. Handicraft
  6. Picture Frame Shop

Written by the company

UK manufacturer and supplier of 3D baby hand and foot casting kits, family hand casting kits, baby hand and footprint kits, couple holding hands casting kits, alginate impression powder, stone casting plaster, inkless wipes and cards, shadow box display frames, pet paw printing kits, display plinths, engraved plaques and so much more! Fast and free UK delivery, BabyRice also ship Worldwide.


Contact info

3.7

Average

TrustScore 3.5 out of 5

24 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(24)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great company to deal with, always fast and efficient

22 June 2022
Unprompted review
BabyRice logo

Reply from BabyRice

Thank you Sue for the review! We really appreciate your custom, we look forward to being of service to you again x

Rated 1 out of 5 stars

Absolutely awful i followed the…

Absolutely awful i followed the instructions on their actual website and the video stated 1min 40 secs to mix the alginate and then put your hand in. The alginate went white after 40 secs and was very very clumpy. They need to change their videos and actually be honest. When i contacted customer service they were rude and stated people only buy off their website if they are a business and questioned why i bought something in particular off them and not the actual casting kit. Sorry but that has nothing to do with you what i bought. I WILL NOT be buying again. I warned 2 other people to not buy as they wanted it for their children. Awful

27 January 2022
Unprompted review
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Reply from BabyRice

Dear Amma, to state we were rude in our reply is a lie and if you took the time to properly read our reply, we certainly did NOT state only businesses buy from us and we were happy to assist. You bought casting materials (too much) - rather than purchasing one of our ready made kits with everything you need, including comprehensive instructions, that are specifically tailored for hand casting, to make a hand cast. So with the casting materials only, you made a mistake in the impression mould process. We were expecting a reply from you in response to our message, so we could advise further on the kit you need with hand casting instructions - but instead, you have sadly chosen to spend your time repeatedly leaving the same review on any review platform that you can find... Oh well, we guess you feel much better with yourself now! :)

Rated 5 out of 5 stars

I’d rate more than 5 stars if I could!!

I love BabyRice and their products. I have ordered a few times, once from eBay and the rest from the BabyRice website.
I have done 2 foot casts so far of my 2 year old daughter. It says for the basic casting kit you get around 2-3 for a 2 year old and around 6 for a new born.
We still have loads of alginate and plaster left so I reckon we may even have enough for another 2-3!! (my 2 year old is very petite!) it’s only £14+ for the basic kit and I LOVE it!! I have recommended BabyRice to all of my friends and family.
You even get the handy pots of paint too, again, which I still had LOADS left of too. The only thing I didn’t like was the paint brushes supplied. I had to keep picking off hairs while painting so I use an old make up brush instead.

Other than that tiny thing, I’d highly recommend BabyRice.

I love my casts and can’t wait to order more for the family! Thanks BabyRice!

6 May 2021
Unprompted review
BabyRice logo

Reply from BabyRice

Many thanks to you Nicole for taking the time to write a lovely review about our BabyRice 3D casting products. Making hand and foot casts are a lovely way of capturing a moment in time when your daughter is young. Sounds like you have plenty of casting materials to create your daughter's 3d hand casts next!

We have noted your comments about the supplied paintbrush with the kit and will be checking our current stock :)

Thank you so much Nicole for recommending us to your friends and family, we really appreciate it. We certainly hope to hear from you again. x

Rated 5 out of 5 stars

Good Quality & Good Fun!

Ordered a large casting kit from Amazon, however I believe going through eBay or direct is cheaper.

The kit states 12 newborn casts are achievable however we managed 4. Getting the right sized tubs and reducing waste is key.

Also ordered the frame and engraved name tag through them. The packaging and the finish was great. For 2 newborn casts 7x7” and below is enough with a 4.6cm depth.

Only wished their YouTube video was more in-depth and showed a start to finish process including the casting to assembly of the frame. A simulator on the website would be great which shows the colours of the frame selected in real-time.

Overall half price compared to getting it done professionally, would recommend.

19 February 2021
Unprompted review
BabyRice logo

Reply from BabyRice

Thank you so much for taking the time to leave us a review :) Some of our products on Amazon can indeed be a little more costly, but this is due to extra commission to be paid and a next day delivery cost for Prime customers.

What a great idea, we will certainly add a video to our BabyRice Youtube channel to show how easy it is to glue baby hand and foot casts to the backing card, add their cute photo and assemble the shadow box display frame. We would love to add a simulator to our website of the frame finishes and will add that idea to our list!

Thank you so much for your lovely and helpful comments, we look forward to hopefully being of service to you again in the future.

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