Automotive Superstore Pty Ltd Reviews 

Very good with answering any questions needed to make sure we get the right fit

Easy to use online shopping, liked how I could put a heap of items in a wish list first before making final decision before going to cart. Helpful staff when I needed clarification if the item fitted. Fast processing and delivery.

Frazer has been a great help to me in ascertaining what accessories I should need to complete the installation of the parts that I wanted to order. The whole ordering process on line for an aged gentleman was easy to understand as well.

I order my part on Sunday 23rd of November, part peaked on Friday 28 of November, I have a message from their fright company, I will receive it on 9th of December. I am in Automotive parts as well and takes about a 7 to 10 days from time customer order to receive the order. This is very slow service.

It was so easy to buy online as I'm in North Qld.

ease of purchase thru web-site And location

Easy in and out. Had the products i was looking for and they arrived as promised

Very informative parts page with very detailed specifications and comparability.
Paid for the quickest postage and received my part within 48hrs.

Excellent pricing, easy to purchase, fast processing on website
Communication excellent, order confirmed, invoice issued within minutes, status sms updates.. very professional, recommend

Simple easy system to order products and good follow-up mail

Good fast and reliable service. Got exactly what I ordered. Even showed up at my door a day earlier than expected. Will return for more goodies in the future

Product was exactly as described, service was efficient, delivery was very prompt, price was very competitive.

When i asked question about Cerwin Vega speakers they were extremly helpful.

Advice with item needed was excellent. Payment was simple and item sent quickly and also received quickly. Great service.

Good pricing and good delivery

Overall great transparency, item specification and availability.

Pricing & range were great. Customer registration side wasn’t the best. Not very intuitive to load a different address to billing address.

Nice, easy to find and good price

Purchased two Turbosmart blow-off valves that weren't suitable for my needs. When I returned them unused in original packaging, I was charged a 10% restocking fee that was never disclosed during the checkout process - not in the cart, checkout page, or order confirmation.

When I questioned this, staff claimed it's "somewhere on their website" but couldn't point to where I would have seen it before purchasing. Under Australian Consumer Law, fees must be clearly disclosed before purchase, not hidden away.

Hi,
I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post.
When you see the pics you'll understand. Both rotors weigh about 15kg each and were taped together in there original boxes and that's it,no outer box or bubble wrap for protection. Both boxes were ripped on the corners and boxes had sign of heavy handling. Guys please take the time to packaging your products properly for shipping or get another freight forwarder. Its really poor to receive your products delivered in this way. Im happy to keep buying and I'm not asking for a handout.
Until my next purchase. Thanks again for a great product.
Cheers

Conrad