Automotive Superstore Pty Ltd Reviews 

1,597
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,597)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Reasonable prices for the products i…

Reasonable prices for the products i have purchased the only issue was i spent almost $ 400 and had to pay for postage and i purchased 4 trico wiper blades but only received one free bottle of window cleaner i thought it was 1 free bottle per item purchased.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought an expensive item and requested…

Bought an expensive item and requested it be sent express. They agreed then delayed posting it for 5 days. Then the courier company Global Express lost it for 10 days. There was nothing but excuses. The item seems good but quite frankly I would be a wary of buying from them.

19 December 2025
Unprompted review
Rated 4 out of 5 stars

Windscreen wiper fitment

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure if I will get correct fitment.

19 December 2025
Unprompted review
Rated 2 out of 5 stars

Don’t try to ring - it’s too hard

Very unclear early on whether you could click and collect.
Tried to ring you to clarify but that was impossible - thousands of options via your system but none got me thru - obviously you trying to be efficient but your not friendly doing it

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Careful trusting there website tools (licence plate #)

I used there licence plate number thingy to order the right part for my car. Yet once I got it, it was for a wrong part. After jumping through hoops for a week, they accepted the return. I had already spent $20 on postage, then another 15 too send it back, now a 10% restock fee. It actually cost me 80, lost $43 because of there website tool. Thats complete Bs.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Very slow to post.

Ordered at the end of November, was not posted until the 10th of December, not received until the 15th, no notification of hold ups, no communication at all.
Save yourself the wait and order from SuperCheap/Repco or even a reputable Ebay seller.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

No customer service by phone only email…

No customer service by phone only email stores in Melbourne that don't stock the same parts as Sydney 10 days before order is dispatched I just hope the parts are quality I was better off sourcing the parts in store I would've had them by now...
NOT RECOMMENDED 0⭐'s

12 December 2025
Unprompted review

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