I filled out a form on AutoEuropa to rent a car from Bologna Airport. I accidentally entered my wife's credit card information on the form. The money was withdrawn from the card, but my reservation wa... See more
Company replied
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I filled out a form on AutoEuropa to rent a car from Bologna Airport. I accidentally entered my wife's credit card information on the form. The money was withdrawn from the card, but my reservation wa... See more
Company replied
Not clear at all that credit card needs to be in drivers name. Once at car rental place autovia they said no debit card (but all other rental companies around did) and cancelled our booking which was... See more
Company replied
Great price, unfortunately they did provide the wrong address and phone number for pick up which is a huge problem for people coming from airport.
Good and bad at the same time! The website and the booking experience are very good. First of all the anticipated payment is NONSENSE... the prices of the cars continue to vary but the price paid for... See more
Company replied
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Landsbergerstrasse 155, 80687, Monaco di Baviera, Germany
No recent history of asking for reviews
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good! Be careful about payment with AMEX, sometimes carent office doesn't accept this kind of credit card.
Great Broker and great Car hire company with Auto Europe.
Thanks for all
Unacceptable customer service and almost fraudulent way of conducting business.
Following an incident in which the diesel in the car I rented froze, even after I've added antifreeze as per their recommendation, I have been charged for the car towing even though I have paid for full roadside assistance. after a month of being charged this enormous amount, I have incurred further charges without being notified or told what for. These are currently under dispute via my credit card provider and I will proceed into legal action if these are not resolved accordingly. It is unacceptable to continuously steal money from an account without any notice or reason. The customer service is never available to answer calls!
I would definitely not recommend this provider to anyone. Stick to something with a decent customer service, such as Avis, Hertz etc.

Reply from Auto Europe Italia
Great service in finding the best prices with reputable companies. Some information are not complete however, for example when you purchase the damage cover there are no clear information on the procedure for asking for a refund in the eventuality that you will incur an accident that will cause a charge from the rental company. At least I cannot find those information on the Web site
They did not give me back the deposit in Malaga. Thieves. Be careful. It is better to pay for a professional company and have a chat. Gooldcar works with them and they are a disaster.
Nie oddali mi depozytu w Maladze. Zlodzieje. Uwazajcie . Lepiej doplacic do profesjonalnej firmy i miec spokuj. Gooldcar z nimi wspulpracuje i oni to sa katastrofa

Reply from Auto Europe Italia
Returning customer for many years. Allways content.
I rented a car with Auto Europe in Italy this summer and loved the experience! It was easy and we knew all the costs upfront. I like that they include collision damage waiver, theft protection and third party liability insurance (with zero deductible) in the quoted price. As usually it's a surcharge and a surprise each time you rent a car anywhere else. Will definitely be renting with Auto Europe in the future.
signorina alla reception molto educata e disponibile
Good price, good service but.....
I recommend to read all small details in the contract in order not to find bad surprise as I had with luxury car
uso intuitivo dell'applicativo e ottima gamma di scelta di autonoleggiatori.
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