Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
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Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more
Company replied
Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more
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Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more
Company replied
Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.
kostenloser Versand und Finanzierung vom Fachhändler
Feidikstraße 93, 59065, Hamm, Germany
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service, great advice, great support, great prices. I am very impressed.

Reply from Auditorium GmbH
Everything worked as promised and quickly delivered. Good job.

Reply from Auditorium GmbH
Auditorium was easy to use, had good pricing, told you what was in stock and where, gave updates on preparation and shipping, and my item arrived just as stated, new in the box, and well packaged.

Reply from Auditorium GmbH
I am very satisfied with my experience with the store. They even wrapped the item in gift paper because I mentioned that it was a gift. A very customer-oriented approach — everything was fast and very convenient. Thank you! 😊

Reply from Auditorium GmbH
Superb shopping experience, quick dispatch and secure delivery.

Reply from Auditorium GmbH
Great product, packaged well, best price and free delivery, definetly a recomedation.

Reply from Auditorium GmbH

Reply from Auditorium GmbH
Timely delivery, dedicated point of contact was very helpful. Overall very satisfied customer!

Reply from Auditorium GmbH
There was an issue—the wrong cable length was sent—but they resolved it 200%! They sent out the correct cable without even waiting for the return of the original one. Huge thanks to the Auditorium team and especially manager Kristijan!

Reply from Auditorium GmbH
Do not buy IEMs from this company, at least not expensive ones. Since you cannot return them in case the sound or fit wasn't to your liking.
They're prob great when it comes to ordinari headphones tho.
I'm sure I missed some fine print before I made my order, but Im used to being able to try out even IEMS when I order from other Hifi-stores.
But for IEMs, look somewhere else.

Reply from Auditorium GmbH
Very good communication as the product was unavailable. Thanks very much, I am very happy with the CD player.

Reply from Auditorium GmbH

Reply from Auditorium GmbH
Delivery process was precise and well protected, with the added surprise of popcorn! Which i opened first!

Reply from Auditorium GmbH

Reply from Auditorium GmbH
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