I was received with warmth. Everything of the test was explained in details to put me at ease. Every test was done with professional expertise, taking precaution like washing the hands with sanitise... See more
Location
Switch location4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB
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See what reviewers are saying
Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... See more
I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... See more
Went for a hearing test at the Wolverhampton branch was greeted by a very nice receptionist and taken to meet zoyha who did the test she explained every thing really well to me and my wife everything... See more
Contact info
4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, United Kingdom
- 01902 796950
4.8
Excellent
122 reviews
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Ear wax removal carried out in a very…
Ear wax removal carried out in a very professional manner, whilst at the same time in a friendly and relaxed manner. Highly recommended
7 February 2026
Just a very professional company…
Just a very professional company couldn't ask for a better service.
23 January 2026
Most informative and thorough
Most informative and thorough. Impressed with interpersonal skills.
23 January 2026
Very professional and friendly
I went to the Wolverhampton clinic, no waiting well explained throughout, friendly and professional.
22 January 2026
Representative practitioner (Mr Safwan…
Representative practitioner (Mr Safwan Malek) was welcoming, well paced, clear/concise with all communication throughout the assessment for my 92 year old mother. Very proficient service.
23 October 2025
All the staff here are really good…
All the staff here are really good especially Stephanie the hearing specialist 👍
23 December 2025
Very helpful and friendly staff
Very helpful and friendly staff.
Main tech person was helpful - knowledgeable and informative .
20 December 2025
What an amazing team
What an amazing team! I can't thank you enough!
I can't believe that I will have my hearing restored!
11 December 2025
Excellent Experience
Stephanie, as always, was very welcoming and knowledgeable, explaining every test in depth. Completely putting me at ease. The coffee was very welcome also.
28 November 2025
May use AI-assist with repliesRead more
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the engineer was without a spare plug to lent.!!…
the engineer was very good at his trade, but it took a long time to persuade him that 1 of the plugs was not working all the time, he then said it would have to go back to the manufactures, OK but he did not have an ear plug to borrow. so I am on being lobsided. this must happen many times so why not have spares with him. now with Christmas looming, and I being with out over that time.
28 November 2025
Reply from Audika - Wolverhampton
Good morning, Mr Smallman,
Thank you for your review. We are pleased to hear that you thought our Hearing Aid Dispenser was good at what he does.
However, we are sorry to hear that you are without one of your hearing aids.
We have forwarded your review and feedback to our area team who will reach out to you.
If you would like to discuss further in the meantime, please contact our Customer Services Team on 0800 7408 796 will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd.
Your Wolverhampton Staff are excellent
19 November 2025
Helpful in identifying a slight hearing…
Helpful in identifying a slight hearing loss.
8 November 2025
Excellent service.
Every year I am given a very thorough examination with detailed feedback expertly communicated. My hearing aids are then set up with the most resent settings for another year.
14 November 2025
Wonderful customer service
Wonderful customer service from arriving at reception to my test with Stephanie who was amazing. Cannot speak highly enough how thorough the whole appointment experience was. No pushy sales technique either.
6 November 2025
Pooja Gupta, Hidden Hearing
My father, who has dementia, received several home visits from Hidden Hearing recently. It was difficult for him to communicate during the testing procedure - a potentially stressful situation, but we'd like to commend Pooja Gupta, for her professionalism, patience and kindness throughout the process
4 September 2025
Unprompted review
Pooja was patient
Pooja was patient, kind and helpful with my 90-year old Dad. Couldn't have been better really.
8 August 2025
Unprompted review
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