The hearing aids I now use have changed my life dramatically as I am hearing so much more after several years of NHS aids. Many thanks to Audika and, in particular to Grichma at their Rugby branch. S... See more
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I came in to see if they could squeeze me in for a wax appointment but unfortunately they couldn’t, however, when I explained why I wanted the slot, I was advised to go and see my GP as there may be a... See more
Professional, thorough, open to questions and provides honest answers. I would (and have) recommended to my friends and relatives that they vist the local Audika branch if they have concerns about the... See more
Clear communication about appointment & all testing being carried out. Reassuring staff with very open friendly approach - Grichma & Kerry. Easy to talk to & time given to discuss all aspects.
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Very caring in Rugby branch.
Rugby staff always wonderful. Very personable. Been using them for over 20 years since discovering slight hearing loss at 41 due to measles as a child. (It brought on early age related hearing loss). Most of my friends still don’t know. I have better hearing now than others of my age. All thanks to Hidden Hearing.
Prompt and professional.
Prompt and professional.
And reasonably priced.
What more could you ask?
Emma was so lovely
Emma was so lovely. She explained very carefully what she was doing and why. I would recommend the business to anyone.
Excellent Service
I arrived in good time, was warmly welcomed by Reception and was seen after a very short wait. My ear wax removal was done in a very professional and friendly way by Emma who I have seen regularly in the past two or three years.
Thorough testing and review of my…
Thorough testing and review of my hearing great explanation of issues and options that could help. Very impressed.
Very helpful asked if there was any…
Very helpful asked if there was any problems or any concerns which I am well pleased with them and support I get
Painless micro suction procedure and…
Painless micro suction procedure and all the wax removed from my very blocked up right ear. Many many thanks!
Skilful vacuum de-waxing work carried…
Skilful vacuum de-waxing work carried out with full explanation at each stage. ‘Normal’ hearing when completed.
Fantastic service
Emma was extremely thorough and patient (compared to my experience at another company) she cleared my hearing on the first visit and I will take her advice and book yearly visits. Kerry was most helpful and gave me good advice on my initial call. I have no hesitation in recommending them.
Very Professional
Excellent explanation of the process and of the results, followed by a practical demo that actually used the test results.
Hidden Hearing Experience
I had an appointment with Emma last week for ear wax removal. This was carried out very professionally with no issues and Emma is brilliant an puts you at ease.
I had an appointment with Hassan Jamil today for a hearing test and this was also carried out very professionally and everything was explained well in a friendly professional manner
Although the branch coordinator was not…
Although the branch coordinator was not present,the audiologist managed very well by himself.As on previous appointments,the hearing test was very thorough and I was taken through it,step by step.He answered any questions clearly,that I had.
Hassan is very thorough in his exam
Hassan is very thorough in his exam, explains everything ,very happy with my Hearing aids. Hassan is also very helpful and friendly. Kerry is a delight friendly, cheerful and helpful. Regards Trevor Collins
The hearing test was great
The hearing test was the most thorough I've ever had and the hearing aids were amazing. Very friendly and professional staff.
Could not fault Hassan
Today my husband and I went to see Hassan Jamil at Hidden Hearing, as I had some concerns with my hearing. He was brilliant, he introduced himself after welcoming us. He was great, he explained everything he was doing, was polite, professional yet approachable. The test was very thorough and we felt at ease with the tests carried out. We could not fault him, nor anything else there. The receptionist was friendly too.
I would recommend him 100 %.
I always book a home visit for dad…
I always book a home visit for dad through the Rugby team,as he tends to relax more in his home environment. Kerrie is so friendly when booking the appointments or ordering parts. And I cannot express enough how friendly and calming they are when they visit. Always addressing dad rather than myself even if I have to answer them for him.
Wax removal
Booking easy, seen on time, everything explained and completed in timely fashion.
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