Audika - Rugby Reviews 

123
TrustScore 5 out of 5

4.9

21-22 High Street, CV21 3BG RUGBY, Warwickshire, GB


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Rated 5 out of 5 stars

The hearing aids I now use have changed my life dramatically as I am hearing so much more after several years of NHS aids. Many thanks to Audika and, in particular to Grichma at their Rugby branch. S... See more

Rated 5 out of 5 stars

I came in to see if they could squeeze me in for a wax appointment but unfortunately they couldn’t, however, when I explained why I wanted the slot, I was advised to go and see my GP as there may be a... See more

Rated 5 out of 5 stars

Professional, thorough, open to questions and provides honest answers. I would (and have) recommended to my friends and relatives that they vist the local Audika branch if they have concerns about the... See more

Rated 5 out of 5 stars

Clear communication about appointment & all testing being carried out. Reassuring staff with very open friendly approach - Grichma & Kerry. Easy to talk to & time given to discuss all aspects.



Contact info

  • 21-22 High Street, CV21 3BG, RUGBY, Warwickshire, United Kingdom

  • 01788 573707

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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4.9

All reviews

(123)

5,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Very caring in Rugby branch.

Rugby staff always wonderful. Very personable. Been using them for over 20 years since discovering slight hearing loss at 41 due to measles as a child. (It brought on early age related hearing loss). Most of my friends still don’t know. I have better hearing now than others of my age. All thanks to Hidden Hearing.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I arrived in good time, was warmly welcomed by Reception and was seen after a very short wait. My ear wax removal was done in a very professional and friendly way by Emma who I have seen regularly in the past two or three years.

22 September 2025
Rated 5 out of 5 stars

Fantastic service

Emma was extremely thorough and patient (compared to my experience at another company) she cleared my hearing on the first visit and I will take her advice and book yearly visits. Kerry was most helpful and gave me good advice on my initial call. I have no hesitation in recommending them.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional

Excellent explanation of the process and of the results, followed by a practical demo that actually used the test results.

2 May 2025
Rated 5 out of 5 stars

Hidden Hearing Experience

I had an appointment with Emma last week for ear wax removal. This was carried out very professionally with no issues and Emma is brilliant an puts you at ease.
I had an appointment with Hassan Jamil today for a hearing test and this was also carried out very professionally and everything was explained well in a friendly professional manner

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Although the branch coordinator was not…

Although the branch coordinator was not present,the audiologist managed very well by himself.As on previous appointments,the hearing test was very thorough and I was taken through it,step by step.He answered any questions clearly,that I had.

6 February 2025
Rated 5 out of 5 stars

Hassan is very thorough in his exam

Hassan is very thorough in his exam, explains everything ,very happy with my Hearing aids. Hassan is also very helpful and friendly. Kerry is a delight friendly, cheerful and helpful. Regards Trevor Collins

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Could not fault Hassan

Today my husband and I went to see Hassan Jamil at Hidden Hearing, as I had some concerns with my hearing. He was brilliant, he introduced himself after welcoming us. He was great, he explained everything he was doing, was polite, professional yet approachable. The test was very thorough and we felt at ease with the tests carried out. We could not fault him, nor anything else there. The receptionist was friendly too.
I would recommend him 100 %.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I always book a home visit for dad…

I always book a home visit for dad through the Rugby team,as he tends to relax more in his home environment. Kerrie is so friendly when booking the appointments or ordering parts. And I cannot express enough how friendly and calming they are when they visit. Always addressing dad rather than myself even if I have to answer them for him.

30 October 2024

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