Audika - Lichfield Reviews 

Sharp practice - promotion of free hearing tests, promoted in doctor’s surgery misled us as, as soon as test was done they advised us cost of hearing aid would be about £3k. Testers were excellent. Sadly Mum (the patient) has died - I contacted HH (Lichfield branch) about recycling her hearing aids and they were extremely unhelpful

Learnt a lot, plenty of information, very helpful
All round professional service
Look forward to next appointment.

Tony was very informative in his explanation of tests and results.

Lovely staff. Nothing too much trouble.Explained lots of things. Was seen by dad of Charlotte last time who was also great! Charlotte's no nonsense approach was appreciated.

was on a day trip to Lichfield and one of my hearing aids stopped working. I called in at Hidden Hearing and was assisted immediately. My hearing aids are supplied by NHS but Hidden Hearing helped me without any charge. A big thank you to Charlotte and Karen - you were brilliant!

The staff are so welcoming and make their customers very comfortable. I always feel that the staff actually listen to me & not just trying to get a sale out of me.

Just had an earwax removal Tuesday carried out at their Lichfield Staffs branch.
The lady who did it was very friendly and managed to get a difficult blockage removed by sheer determination.
Fully recommended!!

Warm welcome on arrival.
All staff Friendly and courteous throughout visit
professional and reassuring advice

Came away confident and happy
Thank you Mr. Vaughan and staff

Knowledgeable, friendly yet professional. Customer service first class.

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing damage from a previous illness! I had a thorough examination and was treated with compassion! Can’t rate them enough…nothing too much trouble! Thank you so much for your care x

Very professional

Had a hearing test review after 3 years. Felt that the focus was on selling me more hearing aids!!!!

It was a quick, useful, courteous and gainful experience. As usual.

As always excellent service from the team at the Lichfield clinic. Hearing test was thorough and explanation regards my personal hearing loss was explained in simple terms. A further complication was discovered and assistance was provided to see a specialist consultant.

Thank you to both Tracey & Tony for fitting me in so quickly, after my sudden hearing loss and tinnitus came on today. I always feel like I’m in such good hands and well looked after with the Hidden Hearing team. Thank you all.

All staff I dealt with were friendly efficient and knew their trade. I felt comfortable at each appointment and everything was made very clear .

Felt i was put under pressure to get some new hearing aids after paying over £3000 only a couple of years ago

Excellent service
Charlotte was very helpful and informative from start to finish.i have only good things to say about hidden hearing and wouldn't hesitate to recommend their service.

I attended for a "hearing test" which consisted of the "specialist" whispering a few words and stated that my hearing needed attention because I hadn't heard the words correctly!!! Then told it would cost over £3900 to have new aids which would be for a "lifetime". Looking at reviews they are only covered for 3 years. Complete rip off merchants. Going to Boots or Specsavers for a more genuine test