I had my first ever micro suction today to remove ear wax in both ears. I’m quite a nervous person about any medical procedures. Luckily I had Roopa samani who was very tentative and calming. I feel s... See more
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I was a little annoyed to have an email and a text and a phone call reminding me of my appointment but I appreciate there are probably a lot of no shows. I was pleased that my hearing was reasonable f... See more
Even though I was late for appointment due to traffic, I was greeted in a friendly way and offered, coffee. I had been having problems fitting new pro wax and caps every few weeks and it was explaine... See more
Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stub... See more
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Very professional & kind
May use AI-assist with repliesRead more
Have been having my hearing looked…
Have been having my hearing looked after by Hidden Hearing for last 10years, best thing I ever did !! The audiologists are very good, excellent care.......

Reply from Audika - High Wycombe
Great service with positivity and reassurance
Brilliant service from Hidden Hearing High Wycombe. The staff there were polite, professional and incredibly supportive. Despite having to come back a second time due to one of my ears being very stubborn, they were always positive and reassuring that my case could be resolved. Special thanks go to Bronwyn and Cherelle in particular who were superb all throughout. Thank you!

Reply from Audika - High Wycombe
Both receptionist and nurse were very…
Both receptionist and nurse were very helpful and pleasant
Wonderful experience ever!
Absolutely amazing service, staff are very welcoming and friendly, staff are understandable and it makes it easier to communicate confidently as it took me a while booking a date convenient for me after a few cancellations. I highly recommend Hidden Hearing to all my friends and family after my visit on Tuesday. Thanks 😊
Very professional review of my hearing…
Very professional review of my hearing situation. All aspects explained fully.
Features and benefits of hearing aid options explained, with no hard selling.
Follow up appointment already set up for review of hearing aid settings and to ensure the device is working at it’s best for my needs.
No annual service due to 'some' ear…
No annual service due to 'some' ear wax. It is a pity your colleagues could not deal with this on the spot. There seem to be kits available even for amateurs

Reply from Audika - High Wycombe
Friendly and provided a clear…
Friendly and provided a clear explanation of the procedure. Will go back!
Wonderful service
I’ve used HH a few times now due to continuous earwax issues over the years. Bronwyn and Cherelle (High Wycombe branch) were very professional and everything was explained clearly. The procedure was quick and painless.
Highly recommended!
Excellent and friendly greeting on…
Excellent and friendly greeting on arrival.
Person testing me (JoE) has excellent people skills
Professional and Stress free
Very friendly, professional and thorough.
No pressure just a relaxed situation to understand the options
2 Happy PeopleMy wife and I were greeted very warmly…
My wife and I were greeted very warmly and looked after by Bronwyn?the lovely receptionist who was first class.
We met Joe for rhe first time..who was so pleasant and kept us fully informed about what he was doing during the tests and why.I have had quite a few tests now and Joe was the first to show diagrams
and fully explain what and how deafness occurs.So a really satisfying and pleasant visit.
Joe was efficient and friendly
Joe was friendly, efficient and nothing was too much trouble for him.
I had my hearing test and the results…
I had my hearing test and the results given in a way that is easy to comprehend there is no sales presure just good advice and help
Very Very helpful and professional
Very Very helpful and professional. Henna is a asset to the company.
Yassin at High Wycombe could not have…
Yassin at High Wycombe could not have been more helpful. He explained every step of my hearing test and the results. I will certainly return to Hidden Hearing for hearing services.
Excellent service
Excellent service, a professional approach with a willingness to carefully explain and answer questions by Yassin Ali (MSHAA) made my visit very worthwhile in the purchase of hearing aids.
A great service start to finish
Reception was good. Coffee and a biscuit offered. Appointment was on time. Very thorough and very professional, knowledgeable about the product too which always helps with the confidence in their suggestions for improvements to my hearing aid experience.
Very polite and considerate gentleman…
Very polite and considerate gentleman infact had have 3 representatives from your company and they were all very nice and helpful 👍 thanks 😊
Alex is a very competent person who…
Alex is a very competent person who speaks very clearly and logically. He gave me tests which challenged me more than in the past especially bringing in outside noise. I was convinced that he had diagnosed my deteriorating hearing condition very well and was motivated to buy the latest hearing aids. Not only that, but he is prepared to follow up their installation in the future. I welcome the continuity of having Alex involved with my hearing
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