Audika - Hatch End Reviews 

135
TrustScore 5 out of 5

4.8

419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB


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Rated 5 out of 5 stars

James at the Hatch End UK branch was very welcoming and knowledgeable.He put me.at ease as this was my first ever hearing test,which he carried out very efficiently. He then offered various solutions... See more

Rated 4 out of 5 stars

I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... See more

Rated 5 out of 5 stars

Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... See more

Rated 5 out of 5 stars

Hearing test was conducted in a professional manner Hearing aid dispenser carefully explained the procedure and was very informative on the test results. Whole appointment was conducted in a frien... See more



Contact info

  • 419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, United Kingdom

  • 020 8515 8300

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

All reviews

(135)

4,800 reviews in the last 12 months

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Rated 5 out of 5 stars

Consultation by Nicolo Grano

A full hearing test and analysis carried out by Nicolo Grano. Nicolo was excellent, very professional and explained the results of my tests clearly. The result is a considerable improvement in my hearing clarity.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

First visit…

Mum was but at ease, and left with valuable information which will be crucial when she decides.
The receptionist was also very friendly.
Thank you

10 June 2025
Rated 5 out of 5 stars

I would like to thank Nicolo Grano for…

I would like to thank Nicolo Grano for impeccable service and attention to detail was excellent. I can’t thank you enough and you can’t have been more helpful.

7 May 2025
Unprompted review
Audika - Hatch End logo

Reply from Audika - Hatch End

We are so pleased that Nico provided impeccable service and his attention to detail is exactly as you would expect.

Thank you so much for your review and of course, if we can do anything further then please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Convinced by presentation but no unwelcome hard sellell

Host person carried out exhaustive hearing test and convinced me that a hearing system from Hidden Hearing would solve current equipment inadequacies.Cost was an issue,however and it was agreed that I should look into competitor firm (Boots) and see whether their product offered like performance at lower cost. I expect to have answers by end of next week. No pressure was exerted to make me take Hidden Hearing product there and then

26 March 2025
Rated 5 out of 5 stars

The Hatch End team have been very…

The Hatch End team have been very responsive and supportive. The audiologist was very patient and professional with my mother and shared each step of the test and the results with us. So far, their follow up service for testing and troubleshooting has been great.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I'm a happy customer

I recently visited the hearing center and had a fantastic experience. What made my experience truly great was the opportunity to express my concerns and share my symptoms with the staff before they began their assessment. This open and empathetic approach made me feel heard and understood.

The team's willingness to listen and address my specific needs was impressive. Their professionalism, expertise, and kindness were evident throughout the entire process.

What the company is doing exceptionally well is prioritizing patient-centered care. By allowing patients to share their experiences and concerns, they're creating a safe and supportive environment that fosters trust and collaboration.

16 January 2025
Rated 5 out of 5 stars

Better hearing

They listen to how we are feeling and have helped me build up my confidence and I now don’t feel left out
They explain how bad my hearing has become and helped me over come this
They are friendly helpful and always listen to how you feel and help you along they way to better hearing

11 January 2025

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