James at the Hatch End UK branch was very welcoming and knowledgeable.He put me.at ease as this was my first ever hearing test,which he carried out very efficiently. He then offered various solutions... See more
Location
Switch location419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB
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See what reviewers are saying
I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... See more
Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... See more
Hearing test was conducted in a professional manner Hearing aid dispenser carefully explained the procedure and was very informative on the test results. Whole appointment was conducted in a frien... See more
Contact info
419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, United Kingdom
- 020 8515 8300
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Effective and painless wax removal
Jesse greeted me pleasantly. She was knowledgeable and performed the wax removal procedure quickly and painlessly
Very thorough and always helpful with…
Very thorough and always helpful with every day issues
Consultation by Nicolo Grano
A full hearing test and analysis carried out by Nicolo Grano. Nicolo was excellent, very professional and explained the results of my tests clearly. The result is a considerable improvement in my hearing clarity.
First visit…
Mum was but at ease, and left with valuable information which will be crucial when she decides.
The receptionist was also very friendly.
Thank you
Made to feel welcome and offered a…
Made to feel welcome and offered a drink on arrival everything on time, felt at ease and all parts of examination explained.
May use AI-assist with repliesRead more
I would like to thank Nicolo Grano for…
I would like to thank Nicolo Grano for impeccable service and attention to detail was excellent. I can’t thank you enough and you can’t have been more helpful.

Reply from Audika - Hatch End
Convinced by presentation but no unwelcome hard sellell
Host person carried out exhaustive hearing test and convinced me that a hearing system from Hidden Hearing would solve current equipment inadequacies.Cost was an issue,however and it was agreed that I should look into competitor firm (Boots) and see whether their product offered like performance at lower cost. I expect to have answers by end of next week. No pressure was exerted to make me take Hidden Hearing product there and then
The Hatch End team have been very…
The Hatch End team have been very responsive and supportive. The audiologist was very patient and professional with my mother and shared each step of the test and the results with us. So far, their follow up service for testing and troubleshooting has been great.
i was contacted in time and also seen…
i was contacted in time and also seen on time,the staff are very nice and efficient and helpful.
Excellence at Hatch End branch
I visited the Hatch End branch. Excellent service and I would like to commend the professionalism of my audiologist Nicolo Grano. Very happy.
Once my consultation started it was…
Once my consultation started it was done professionally and timely. Nicolo was very polite and explained everything well.
I'm a happy customer
I recently visited the hearing center and had a fantastic experience. What made my experience truly great was the opportunity to express my concerns and share my symptoms with the staff before they began their assessment. This open and empathetic approach made me feel heard and understood.
The team's willingness to listen and address my specific needs was impressive. Their professionalism, expertise, and kindness were evident throughout the entire process.
What the company is doing exceptionally well is prioritizing patient-centered care. By allowing patients to share their experiences and concerns, they're creating a safe and supportive environment that fosters trust and collaboration.
Better hearing
They listen to how we are feeling and have helped me build up my confidence and I now don’t feel left out
They explain how bad my hearing has become and helped me over come this
They are friendly helpful and always listen to how you feel and help you along they way to better hearing
Welcoming staff First Class service
Welcoming staff First Class service
Wouldn’t go anywhere else
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