Staff are always friendly, welcoming and professional. My hearing aid review was explained in detail and thoroughly carried out. Little changes to the settings have made a great difference.
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The premises were very comfortable, being air-conditioned during the current heat wave. The staff were polite, experienced and had recognised me from previous appointments. The test was all geared t... See more
Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... See more
I recently had an issue with one of my aids, so I contacted the Exeter branch who couldn't have been more helpful. Emma Rooms went above & beyond to fix the problem. I have always found the staff fr... See more
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Sound Service
Richard is a caring and efficient administrator in the office, so I am always assured of a calm welcome for any appointment. Mark is a real professional in keeping my hearing as effective as possible, and on the last occasion speedily diagnosed an unrecognized error tone and re-tuned my hearing aids to peak efficiency.
Thank you to both of you.
Excellent service from Exeter Hidden Hearing
Arrived early, drenched and cold. A warm welcome, a hot cuppa and a warm welcome. Quick review and diagnosis of problem with hearing aid
Great service made my life a lot more…
Great service made my life a lot more bearable they ware very kind and I would ŕeccomend hidden hearing to get a fast and curtious service make you very relaxed thank you guys
Excellent professional service service…
Excellent professional service service on time Richard was most helpful and my mot done by Michael was quick and excellent..left hearing much better
Speedy rectification of my problem
Speedy rectification of my problem
Excellent aftercare
Having had an invitation after 6 months of purchasing hearing aids from Hidden Hearing, Exeter, to go back for a review of how I was getting on, I had an excellent session with the audiologist Mike, who was able to give me some extra very good tips on how to optimise the performance of the aids. All this was done in a very professional, efficient and friendly manner
Professional Service
I have been using Hidden Hearing, Exeter for 2 years. The service is always very professional and very thorough. The Oticon hearing aids they supply are not cheap, however quality is excellent and service is superb.
Hidden Hearing in Exeter
The practitioner in Exeter is experienced and that is obvious from the moment one is welcomed into the surgery. His knowledge is first rate and the care taken in all the tests and application thereafter from the results was really helpful. Many thanks.
Wonderfully looked after and excellent…
Wonderfully looked after and excellent treatment.
Hearing test
Technician appeared competent and was very polite, also seemed knowledgeable, but I got the impression he was a little too eager to sell me the hearing aids before I made up my mind. But then I know that is part of his job.
Excellent home visit
The appointment was made the day before as they had a cancellation. The audiologist Jack Turner carried out a very thorough hearing test lasting about 90 minutes. At the conclusion of the test he suggested Oticon Real 1 would be best suited for me. It is the top of the range and the most expensive. But there was no pressure to make an immediate decision and said he would ring us after the weekend when we had a chance to discuss it.
Exceptional
The team at Hidden Hearing are all extremely friendly, helpful and reliable and go out of their way to provide a professional 5* service
Excellent Customer Service
Richard (Exeter Branch) went above and beyond to ensure that my problem was solved, and that my request was dealt with in a very professional manner (even though he wasn't really supposed to be working at the time). His help in solving my problem meant that my Mum was able to enjoy her Christmas. Thanks Richard.
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Prey on the vulnerable
My elderly mother bought hidden hearing aids which never stayed in . On seeing chime nhs audiologist we were told my mother had very narrow ear canals so should never have been prescribed hidden hearing aids .please save your money and contact chime instead of wasting thousands of pounds

Reply from Audika - Exeter
Prompt and efficient attention to a…
Prompt and efficient attention to a problem of my making! A very professional team.
Suzanne at Hidden Hearing in Exeter was…
Suzanne at Hidden Hearing in Exeter was great at explaining the procedures at my recent ear wax removal in Exeter.
What a hidden gem of place .
What a hidden gem of place .. easy free parking nearby . Great staff and so welcoming and helpful. Was put at ease and all aspects explained. Suzanne the nurse cleared my ears totally pain free. I cannot recommend them highly enough ⭐⭐⭐⭐⭐
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