Audika - Derby Reviews 

102
TrustScore 5 out of 5

4.8

Saint Peter's Street 111, DE1 2AD Derby, England, GB


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Rated 5 out of 5 stars

I was using another brand of hearing aids and was not happy with the service. I went to Audika and had a hearing test and got information on the different types of hearing aids available and the servi... See more

Rated 5 out of 5 stars

Have to say how good Teresa at Hidden Hearing, Derby is. My Dad has been having problems with his ears lately. We’ve had several visits to Hidden Hearing during the process of solving the issues. T... See more

Rated 5 out of 5 stars

I been having hearing test at Hidden Hearing for a few years after getting ear moulds for In Ear Monitors for Music Performance. Dee gave me a thorough test this year after my partner told me she tho... See more

Rated 5 out of 5 stars

Upon arrival I was met by Teresa who welcomed me in and with a glowing smile offered tea/coffee for myself with biscuits. Whilst waiting in the reception she made me feel at ease and the whole exp... See more



Contact info

  • Saint Peter's Street 111, DE1 2AD, Derby, England, United Kingdom

  • 01332 867860

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

4,963 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to appointment at the Babington…

Went to appointment at the Babington Lane Derby branch this morning for annual checkup. As always, Theresa greets you as an old friend. Her charming friendly welcome and hospitality immediately puts one at ease. My appointment was started on time and my Audiologist Dee, efficiently ran through all my tests which thankfully indicated no further deterioration in my hearing. Her work is professional, efficient and friendly, accompanied by cheerful chatter and a genuine smile. There is never a rush with plenty of time to complete the appointment. I left happy, complete with my next appointment date, food for thought on the clearly explained potential upgrades, some filters, domes and batteries in addition to a cheery genuine farewell. Thanks to HH and especially my two lovely hearing angels!!!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and wonderful visit

5 stars all-round, I would highly recommend this audiology service to everyone who is considering a hearing test.

Very well-organised establishment, they did gave me a phone-call service to remind me of my appointment and patiently gave me directions on how to get there including the professional I am having the appointment with.

Highly professional and kind people, a special mention to the receptionist (who I didn't get the chance to ask her name for) and Dee, the audiologist who did a thorough assessment and explained the results very well.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Everything works

Everything works! Dee and Theresa at Gower St., Derby are most attentive and highly capable. Impressed!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly everything explained in…

Very friendly everything explained in detail and demonstrated....very good follow up and checks that everything is working and knowing what if required alterations and adjustments made ..

14 April 2025
Unprompted review
Audika - Derby logo

Reply from Audika - Derby

Brilliant friendly service - exactly what we are aiming for. Thank you so much for taking the time to leave us a review to say that.

Of course, if we can do anything before the next consultation, please do let us know; we'd be happy to help.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Such a difference

Such a difference. My hearing is so much clearer. Dee is absolutely fabulous and very thorough. Lovely lady to whom nothing is a chore. Looking forward to the next meeting.
Thank you Dee 😊

14 April 2025
Unprompted review
Audika - Derby logo

Reply from Audika - Derby

Ah brilliant! We are pleased Dee has made such a difference.

Let us know if you need anything from us before your next consultation; we'd be happy to help.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Deep and Tereaa are fantastic

Today went very well with Dee.
Was struggling to hear right side and she sorted me out. And happy One Plan covered the repairs and very person. Happy to see them next year.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast repair of hearing aid

I had visited the shop two days previously for a routine appointment and on the way home discovered that one of my hearing aids was not working. The next day I telephoned and Theresa was very helpful in making me an appointment with Dee At this appointment Dee gave my aids a thorough clean and service and they have worked perfectly ever since. Many thanks

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and kind worker named Dee

Helpful and kind worker named Dee, has been of much assistance during my visits to the hearing tests, I would advise if you have any problems with hearing you go and check up with her!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

The few small issues were clearly…

The few small issues were clearly explained . She was very patient and pleasant. Nothing was too much trouble. I have already Reccommended Hidden Hearing to my friends. Excellent service from Dee.

22 August 2024
Unprompted review

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