astrastraps.co.uk Reviews 

418
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, finding many straps comfortable and well-made. People appreciate the wide variety of options available, and the ordering process is often described as straightforward. Many consumers highlight swift delivery and good packaging, while customer service receives frequent commendation for being helpful and efficient in resolving issues. However, some customers also noted concerns regarding delivery times, with reports of items taking a long time to arrive. A few reviewers mentioned waiting weeks or even months for their purchases to be delivered.

What people talk about most

Product

Customers consistently note positive experiences with product quality, comfort, and style, with many praising... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift and fast delivery,... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, top-notch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

418 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(418)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great straps

This is my second order from AstraStraps and all have been of great quality.

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake offshore company

Looks like I should have read all the negative reviews. Evidently a scam company. Thought like many it was UK based but didn’t pay attention to a US phone number. No shipping details and expect the items will either not be shipped or be terrible quality IF they arrive.
I will keep posting negative reviews to get the star rating down. These scam companies need shutting down.
Update : the items did finally arrive, and as per others experience here, are totally cheap rubbish - unwearable. I don’t hold any hope of refunds.

15 November 2024
Unprompted review
Rated 2 out of 5 stars

Broke after a month

I bought a leather strap. It broke in just over a month. I contacted them. They offered to replace it but I had to pay £10.

Don’t waste your money

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous strap which will add a lovely…

Gorgeous strap which will add a lovely stylish look for an evening out or for an extra bit of bling if you like glamour every day. Great service and the availability of interest free payment options is nice to have too

20 October 2024
Unprompted review
Rated 4 out of 5 stars

The straps I got are great

The straps I got are great. Bright, colourful and comfortable. The only problem was I had to attach the clips myself which was quite a fiddly task and there were no instructions on how to do it, just the clips and the straps.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

3 October 2024
Unprompted review

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