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astrastraps.co.uk Reviews 

417
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TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, finding many straps comfortable and well-made. People appreciate the wide variety of options available, and the ordering process is often described as straightforward. Many consumers highlight swift delivery and good packaging, while customer service receives frequent commendation for being helpful and efficient in resolving issues. However, some customers also noted concerns regarding delivery times, with reports of items taking a long time to arrive. A few reviewers mentioned waiting weeks or even months for their purchases to be delivered.

What people talk about most

Product

Customers consistently note positive experiences with product quality, comfort, and style, with many praising... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift and fast delivery,... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, top-notch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

417 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(417)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fitbit strap

Definitely recommend buying my strap from Astra strap genuine strap excellent quality brilliant customer service *****

5 January 2025
Unprompted review
Rated 1 out of 5 stars

This company is not based in the UK - long shipping

This company is not based in the UK! It is based in the US, shipping is not 'UK' based or Royal Mail as advertised on their website and takes around 2 weeks to arrive in UK, which I was only informed of after purchasing. I tried to cancel my order but was informed after emailing immediately after purchase that the item had already shipped. Would not recommend due to the GHG emissions and lengthy delivery time.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Great fit

Bought it as a Christmas present.Delivered promptly.Fitted the Apple Watch perfectly.Lovely colour.appears to be good quality.

20 December 2024
Unprompted review
Rated 4 out of 5 stars

Great product, good price

The strap was as expected at a manageable price everything was perfect except delivery. The person who delivered my parcel left the parcel in a really bad location and this almost meant I never found it.

18 December 2024
Unprompted review
Rated 4 out of 5 stars

The magnetic strap arrived 3weeks from…

The magnetic strap arrived 3weeks from ordering, unfortunately it was not suitable as it easily fell off my wrist.customer services were amazing and I have replacement with fasteners, hopefully arriving soon

28 December 2024
Unprompted review
Rated 4 out of 5 stars

Great replacement Apple straps

I have bought a couple of replacement straps for an Apple Watch and they look great. My recent purchase of a leather strap looks very smart, slides on very easily just like the original Apple strap and has lots of holes so is suitable for a range of wrist widths. The strap was dispatched promptly by Astrastraps.co.uk but delivery was via Evri and I had no update from them on tracking other than “we have received it” for 5 days so it was unclear when delivery was going to be made. I did however get notification that delivery would be made on the day of delivery.

26 November 2024
Unprompted review

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