astrastraps.co.uk Reviews 

417
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, finding many straps comfortable and well-made. People appreciate the wide variety of options available, and the ordering process is often described as straightforward. Many consumers highlight swift delivery and good packaging, while customer service receives frequent commendation for being helpful and efficient in resolving issues. However, some customers also noted concerns regarding delivery times, with reports of items taking a long time to arrive. A few reviewers mentioned waiting weeks or even months for their purchases to be delivered.

What people talk about most

Product

Customers consistently note positive experiences with product quality, comfort, and style, with many praising... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift and fast delivery,... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, top-notch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

417 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(417)

88 reviews in the last 12 months

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Rated 4 out of 5 stars

Astra Inflexus Elastic Nylon Braided Solo Loop Strap

I purchased the Inflexus Elastic Nylon Braided Solo Loop Strap around November/December time last year. For a reasonable price with speedy delivery, the nylon strap is vibrant in colour and is very comfortable on the skin, doesn’t get as sweaty as a silicon strap does. I was happy with the product until the clasp broke, and because the clasp is narrower than the ends of the straps I can’t buy a replacement clasp, Astra offered me a discount code to replace the item, however I would prefer to not waste the product and buy a replacement clasp. Since purchasing this product there must have been other complaints as this strap exists, but the one I purchased with that specific clasp does not anymore, it is very weak and did not have enough plastic support. I would purchase one with the metal/or magnetic clasps. (However metal gets scratched easily)

6 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Thank you for sharing your experience! We’re glad you enjoyed the comfort and color of the strap. We’re sorry to hear about the clasp issue, and we appreciate your feedback. We will look into this matter further and work in improving our product quality. Please contact our customer support team if there is anything else we can do for you.

Rated 5 out of 5 stars

Really good quality

Really good quality, better than the photos

25 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Maria, Thank you for the great review! We’re thrilled to hear the quality exceeded your expectations. Enjoy your purchase!

Rated 5 out of 5 stars

Strap is great

Strap is great, exactly as expected, and gives a lift to the watch for going out rather than the standard sport band. The shipping was slightly confusing as the tracking didn’t work for a few days but spoke to someone at Yodel who explained that updates would only happen once the parcel arrived in the UK and that the tracking information was correct.

24 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi, Thank you for your feedback! We're so glad to hear the strap is exactly what you were looking for. Apologies for the shipping confusion. Thanks for your patience, and we hope you enjoy the new strap!

Rated 5 out of 5 stars

Great watch strap

The strap is lovely. It looks good and feels comfortable. When I reached out because delivery was slower than expected, my concerns were immediately responded to positively.

14 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Pam, thank you for your feedback! We're so happy to hear you love the strap and that it's comfortable. Apologies for the delay, but we're really glad we could resolve it quickly for you. We truly appreciate your understanding and are grateful for your support!

Rated 5 out of 5 stars

great quality

great quality, comfortable and looks good

7 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Gordon, Thank you for the kind words! We're thrilled to hear you're happy with your purchase.

Rated 4 out of 5 stars

High quality strap with a strong magnet…

High quality strap with a strong magnet plus fast shipping

1 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi James, Thank you for your feedback! We’re so glad to hear you’re happy with the quality and fast shipping. Enjoy your new strap!

Rated 1 out of 5 stars

Not UK

Not UK, comes from china and sent me 3 promotional emails within 10 minutes around midnight, bad form yo

13 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Peter, We’re sorry to hear about your experience! We apologize for the promotional emails and any inconvenience caused. We’ll look into this further. If there’s anything else we can assist with, please don’t hesitate to contact our customer support team.

Rated 5 out of 5 stars

Lovely…

Lovely watch strap fits well and looks great

9 February 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Kirsty, Thanks for the feedback! We're so glad to hear that the strap fits well and looks great on you!

Rated 4 out of 5 stars

Great new watch strap and ideal as the…

Great new watch strap and ideal as the size can be adjusted.
I had a query re delivery (due to courier company) which was quickly resolved by Astra straps customer service.

24 January 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi GC, Thank you for your feedback! We're glad to hear you're happy with your new watch strap and that our customer service was able to quickly resolve the delivery issue. We appreciate your support!

Rated 5 out of 5 stars

Despite me ordering the wrong size…

Despite me ordering the wrong size strap, Astrastraps were really helpful and great communicating with me to replace my strap. I won't hesitate to use them again.

14 January 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Thank you for your review! We're glad we could help you find the right strap. Your support means a lot, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

A good quality watch strap that arrived…

A good quality watch strap that arrived very quickly. Very happy with my purchase.

17 January 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Anthony, thank you for your kind review! We're thrilled to hear you're happy with your watch strap and that it arrived quickly. Enjoy your purchase, and let us know if you ever need anything else

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