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astrastraps.co.uk Reviews 

420
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TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and comfort of the watch straps, noting their stylish appearance and durability. Many also highlight the swift delivery and well-packaged items, making the ordering process easy. Customer service is often described as excellent, with staff being helpful, responsive, and effective in resolving issues. However, some customers noted issues with certain products, describing specific straps as poor quality, uncomfortable, or not fitting their watches as expected. A few others felt that delivery times could be long, with some items arriving late or damaged. Additionally, some reviewers were not happy with the customer service experience when trying to exchange or return faulty products, finding the process difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, comfort, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of products and straps,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising swift delivery times and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Customer service

Clients share positive opinions on customer service, frequently describing it as excellent, top-notch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great company, high quality products, swift delivery times and well packaged items. With 3 Apple Watch straps purchased from them now - 2 for casual day to day and 1 for smart dr... See more

Company replied

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

420 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(420)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I was looking for a nice rather than…

I was looking for a nice rather than expected iPhone watch strap and came across Astrastraps. I ordered a leather one for my husband and due to the discount offered I ordered a lovely usual one for myself.
Delivery was quick and product just as described.
We are already talking about ordering a few more to fit our mode or event.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great strap!

Having tried a third party strap before, I was a little sceptical. However, Astra have surprised me. The strap quality is great, and the connections feel perfect. I’d go as far as saying I would expect something this nice from Apple themselves. But for the price, amazing. Will definitely be a returning customer.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Really like the sports straps

Really like the sports straps for the pixel watch. Would love a yellow and white one. Have eight straps already. I'm a bit addicted to them. Always buy them when on offer. Good delivery. Straps are of good quality.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

really good

I ordered three leather straps for my Apple Watch from three different retailers, and astra straps was the only one I kept. Good quality and nice colours

12 August 2024
Unprompted review

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