I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more
Company replied
Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more
Company replied
Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more
Company replied
4.4
Excellent
417 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Lovely watch strap fits perfect to my…
Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits
10 March 2026
Unprompted review
Reply from astrastraps.co.uk
Hi,
Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.
Very cute and comfy watch strap
Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.
16 March 2026
Unprompted review
Reply from astrastraps.co.uk
Hi,
Thank you for your feedback!
We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.
Reply from astrastraps.co.uk
Hello,
Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.
We look forward to serving you again soon!
Great strap
This is my second strap purchase. The first lasted a few years and I am impressed so far with this one, lovely colour and soft quality silicone.
12 March 2026
Unprompted review
Reply from astrastraps.co.uk
Hello,
Thank you for your feedback and continued support! We’re so glad to hear that you’re happy with your purchase.
We truly appreciate you choosing us and hope you enjoy your strap!
Great item fast delivery 👍
4 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Chin, Thank you for your review.
We’re glad everything arrived quickly and that you’re happy with your purchase. We appreciate your support and for choosing Astra Straps.
10/10
Awesome elasticated strap, no more sore arms from silicone straps. Prompt and fun updates then delivered as promised!
25 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Gill, Thank you for the great feedback.
We’re glad the elastic strap has been a more comfortable option for you. It’s also great to hear the updates kept you informed along the way.
We appreciate your support and hope you continue enjoying your strap.
Refund!!! - I don’t really leave reviews despite…
I don’t really leave reviews despite countless bad customer experiences however this is one of the worst shopping experiences.
I wanted to exchange an item and was going back and forth for a week. I then asked for a refund as the were being difficult with the exchange which took another week to sort out.
By the time they agreed to the refund i thought happy days. 1 day later the refund that was due was actually taken out my account. So I was charged twice for the same order . In summary no refund and charged twice for one strap. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED.
20 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Emmanuel, Thank you for your review.
We would like to clarify that we cannot manually process new charges from our end after an order is placed. All payments are authorized and completed at checkout through our secure payment system. We do not have the ability to charge a card separately from the original transaction.
We have checked our system and do not see any record of an additional order or second charge on our side. In situations like this, it is often helpful to contact your credit card provider to confirm whether the amount showing is a pending authorization or a duplicated posting on their end.
If you would like us to review this further, please contact our customer support team with your order number and a screenshot of the transaction, and we will gladly assist.
Good selection of watch straps
Good selection of watch straps. Simple and straightforward purchase. Only issue I had was the delivery time which was beyond their control. Overall,a good experience and would buy from there again.
7 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Halima, Thank you for your thoughtful review.
We’re glad you found a style that suited you and that the ordering process was smooth. We truly appreciate your understanding regarding the delivery timeline.
We’re continuously working on improving our delivery timeframes and carrier coordination to make the experience even better.
It means a lot to hear you’d shop with us again.
Reply from astrastraps.co.uk
Hi Loraine,Thank you for your feedback.
We’re glad you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.
Straps far too big, impossible to get a refund
Straps far too big. When I asked for a refund, I kept getting refused - they just offered me a discount. I kept saying that they were too big so I wanted a refund, but they kept fobbing me off. This happend three times. After reading all the bad reviews here about the impossibility of being refunded, I accepted a 50% discount - as it was clear I would never get my money back.
11 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Janet, Thank you for your feedback.
We’re sorry to hear the sizing did not work for you. Strap length measurements are listed on each product page so customers can compare against their wrist size before purchasing, but we understand that fit can still vary from person to person.
Our team may offer partial refund options as one possible resolution, however a full refund is not automatically declined. Each request is reviewed based on the return terms provided at checkout.
If you feel your case was not handled correctly, please contact our support team again with your order details and we will re-examine it.
We are continuously reviewing our sizing information and support process to improve clarity and ensure a smoother experience.
Terrible straps
Terrible straps, cheap and flimsy
Doesn't fit Google watches
6 February 2026
Unprompted review
Reply from astrastraps.co.uk
HI Elizabeth, Thank you for your feedback.
We’re sorry to hear the strap did not meet your expectations. Compatibility details are listed on each product page, including supported models, to help customers select the correct option.
If the item you received does not match the model selected at checkout, please contact our support team with your order number so we can review this for you.
We appreciate the feedback and continue working to improve product clarity and overall experience.
Really well made watch strap
Really well made watch strap, will definitely be ordering more.
7 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Lacey, Thank you for your kind words.
We’re glad you’re happy with your strap and that it met your expectations. It means a lot to hear you’re considering ordering again.
We truly appreciate your support.
Not a UK company despite their website…
Not a UK company despite their website and web address. I presume it is a Chinese company. Feel like I was tricked. Item still not arrived after 3 weeks. Tracking info does not work.
5 February 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Rosie, Thank you for your feedback. We understand your concerns regarding delivery and tracking.
We’ve flagged your case with our support team and are currently looking into it. You should receive an update from us shortly with more information.
We appreciate you bringing this to our attention.
Exactly as advertised
Exactly as advertised. Fits my watch perfectly
29 January 2026
Unprompted review
Reply from astrastraps.co.uk
HI Andrea, Thank you for your feedback! We’re glad everything worked out well and met your expectations.
We appreciate you choosing Astra Straps and taking the time to leave a review!
Reply from astrastraps.co.uk
Hi Wayne, Thank you for your feedback! We’re glad you were happy with your purchase and the overall experience.
We appreciate you supporting Astra Straps and taking the time to leave a review!
Good service
2 January 2026
Unprompted review
Reply from astrastraps.co.uk
Hi Peter, Thank you for your feedback. We appreciate you taking the time to share your experience and your support.
Reply from astrastraps.co.uk
Hi Natalie, Thank you for your feedback. We’re glad to hear the ordering process was simple and that you’re happy with your purchase. We appreciate your support.
I just want a refund!
I just want a refund!
I'm on email number 8....we've been through the £10 voucher, 30% refund and 50% refund. I appreciate they are trying to wear me down until my remaining will to live is sucked dry! At this point it seems a safari into the pointless and I anticipate months, maybe even years of futile emails ahead.
Stay tuned folks, if by some miracle this is resolved I will update. If not, take my silence as defeat.
19/01
Thank you for taking the time to reply to this review. If possible please extend the same effort and reply to my last email.
16 January 2026
Unprompted review
Reply from astrastraps.co.uk
Hi J Ollier, Thank you for sharing your feedback. We acknowledge your concerns regarding the extended email exchange and the resolution options discussed. We understand this process has taken longer than expected and appreciate your patience. If you would like the matter reviewed again or clarified further, please feel free to contact customer support so we can assist.
Wicked😁Customer services is like talking to your best mate …
Firstly I have to say customer services is absolutely top notch. The watch strap itself is a really really nice strap and a beautiful yellow and almost reminds me of the Mitsubishi evolution five Dandelion yellow that was made famous in the video in Gran Turismo back in the good old PlayStation one days.
The only reason I have not given as the strap the full five stars was because they used EVRI courier and I would only suggest this to people buying from Astra that is T if they can use a different courier as I had not a various experience in the formation company, but when I brought this up to The via email communication, it was like talking to your best mate that’s how well they looked after me so that ones have yet go ahead and be happy to purchase from Astra Straps
29 December 2025
Unprompted review
Reply from astrastraps.co.uk
Hi Squeezy, Thank you for taking the time to share such detailed feedback. We’re glad to hear you had a positive experience with our customer service team and that you’re happy with the strap itself. We also appreciate you sharing your delivery feedback, as this helps us review and improve the overall experience. Your support and willingness to shop with us again mean a great deal to us.
Reply from astrastraps.co.uk
Hi, Thank you for your feedback. We’re glad to hear the straps fit well and met your expectations. We appreciate your support.
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