Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.
Company replied
The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.
Company replied
I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more
Company replied
Company details
Written by the company
Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.
Contact info
2 George Street, Altrincham, WA14 1SG, United Kingdom
- 0161 518 0986
- info@askrose.co.uk
- askrose.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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So easy to do
So easy to do, even if not entitled worth the couple of minutes it took to do
23 June 2026
Unprompted review
Reply from Ask Rose
Hi Joy,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹
I found the information you asked for…
I found the information you asked for was easy to understand and easy to apply
23 June 2026
Unprompted review
Reply from Ask Rose
Hi James,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹
This setup was spam IMO.
I was not sure of all the exact details, not having all documents to hand. But the system did not allow me to say I didn't know. So I filled in one or two answers with guesses. But that made me feel uncomfortable as if I had lied. Other than that, the form was easy to physically fill in.
Update. I had not realised that this was spam. I have cancelled. Note they charge you £200 for cancelling after the 14-day cooling off period. I have no doubt that more fees will apply in due course, if you don't cancel.
23 June 2026
Unprompted review
Reply from Ask Rose
Hi Linda,
Thank you for your feedback.
Where possible, it's always best to complete the application when you have the relevant information or documents to hand, rather than guessing.
The information requested is used to assess eligibility and help locate the correct records, so accuracy is important.
We are sorry to hear that you've come away with the impression that this is spam or a scam. We are a legitimate company, an authorised HMRC agent, and our service is designed to help people navigate what can often be a complex claims process.
Our fees, terms and conditions, and cancellation rights are clearly explained before any claim is submitted.
With regard to cancellation, any applicable fees are set out in the terms and conditions that customers review and agree to before proceeding.
We believe it's important that customers have all of the information they need to make an informed decision about whether our service is right for them.
We're pleased to hear that you found the form itself easy to complete and appreciate you taking the time to share your experience.
-The Ask Rose Team
Very good and quite easy
23 June 2026
Unprompted review
Reply from Ask Rose
Hi Ann,
Thank you for your feedback.
We’re carrying out the necessary checks and will update you as soon as we hear anything.
- The Ask Rose Team 🌹
Clear, simple & quick.
Very quick & easy to use. Clear about the information needed.
23 June 2026
Unprompted review
Reply from Ask Rose
Hi Ann,
Thank you for your kind words. It is wonderful to hear that you found everything clear and easy to complete.
-The Ask Rose Team 🌹
Reply from Ask Rose
Hi Heather,
We are really grateful for your feedback. Our goal is always to keep things straightforward and supportive.
-The Ask Rose Team 🌹
Reply from Ask Rose
Hi Janice,
Thank you for taking the time to leave such a positive review. We are glad the process met your expectations.
-The Ask Rose Team 🌹
So easy to use fingers crossed i get…
So easy to use fingers crossed i get rhe rebate
23 June 2026
Unprompted review
Reply from Ask Rose
Hi Christine,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹
Quick and easy
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Donna,
Thank you for your feedback.
We’re pleased to hear you found it easy to fill in the details.
- The Ask Rose Team 🌹
Super easy to fill in the online form
Super easy to fill in the online form . Fingers crossed 🤞 for a bit extra money as my poor old car is 20 years old now. So a newer one would be great .
22 June 2026
Unprompted review
Reply from Ask Rose
Hi there,
Thank you for your feedback.
Many people weren’t aware of this, so it’s always worth checking.
- The Ask Rose Team 🌹
Reply from Ask Rose
Hi Patrick,
Thank you for the feedback.
If you have any queries along the way, please do no hesitate to reach out to us.
- The Ask Rose Team 🌹
Reply from Ask Rose
Hi Heather,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹
Ask Rose
Website easy to use, Clear info requests. Gave estimate of potential claim. Confident to recommend to other users.
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Elaine,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹
Very easy to complete
Very easy to complete. Fingers crossed for a good outcome
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Gillian,
Thank you for your review.
We’re pleased to hear everything went smoothly.
- The Ask Rose Team 🌹
Very easy to fill in the form
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Denise,
Thank you for your kind words. It is wonderful to hear that you found everything clear and easy to complete.
-The Ask Rose Team 🌹
Think it is very worthwhile.
Wasn't too sure if this was a good idea ? But yes it was fast easy & quick to hear if I was suitable for it .recommended .
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Sherry,
Thank you for the review. We’re glad you found the process easy to complete. Your details will now be reviewed and we’ll keep you informed as things move forward.
- The Ask Rose Team 🌹
Reply from Ask Rose
Hi Anne,
Thank you for the feedback.
If you have any queries along the way, please do no hesitate to reach out to us.
- The Ask Rose Team 🌹
As I have hand tremors signing was more…
As I have hand tremors signing was more than difficult as Í do not have an i phone only a Nokia.
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Mrs Gabe- Jenkins,
Thank you for your review.
We're sorry to hear that signing the claim was difficult.
We appreciate that not everyone has access to a smartphone or touchscreen device, and conditions such as hand tremors can make electronic signatures particularly challenging.
If you're experiencing difficulties completing the process, please contact our support team, who will be happy to discuss the options available and help you find a suitable way forward.
Thank you for taking the time to share your experience.
-The Ask Rose Team
Good information straight forward to…
Good information straight forward to answer
22 June 2026
Unprompted review
Reply from Ask Rose
Hi Catherine,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹
Avoid avoid avoid
I started to fill out the information, but stopped when they wanted my NI number to look into things a bit more closely, as to what cut the Company took if the sesrch proved successful. What I read was typically 40 % to 50%.Another report read it can be based on their t and c's.Either way, I was not prepared to take any chances of it being an extortionate figure, so having done more homework, and with informed choice, I chose not to proceed and enter my Ni number.
Since doing this. I have received unwanted heavy pressure from this Company.
An e - mail informing me I had not completed it.
A phonecall - which was heavy sales pitch, and one had to wait for God knows how long for them to draw breath. I informed them I was not interested and why and ended the conversation, then blocked the number.
A text message was then received from yet another number a few days later giving me a polite reminder I hadn't completed the proces.This number has also been blocked and reported.
Any Company which uses that level of heavy pressure to try and gain customers from my perspective is a Company to be avoided at all costs.
It may be harder to do it oneself via the Govt Website Portal, amd huge hassle waiting for > 45 minutes for HMRC to pick up on a call to them.but at least with all their faults, doing it via these methods won't mean a sizeable proportion of ones pension which could be retrieved, isn't going towards paying the wages of this aggressive company who refuse to accept a 2 letter word NO for an answer on the phone or the reason why thar NO was given.
Avoid them at all costs.
Ha, love it!
With regard to our communications, reminder emails, calls and texts are intended to help applicants complete an application they have started, rather than to pressure anyone into proceeding.
However, we appreciate that not everyone welcomes follow-up contact, and we respect a customer's decision not to continue
Ha, I love it and
rest my case in saying anyone whether acting on behalf of a company or not, who cannot and will not accept a customer's decision to not proceed IS NOT under any circumstances showing
" respect " for their decision and deluding themselves if they believe they are! Think about it and how your clear refusal to accept my decision on hearing the word NO and clearly not understanding what the words you have written ie RESPECT DECISIONS means, and how that could be applied in other matters not pertaining to this particular topic. It's a very worrying thought indeed.
I made my wishes known via a telephone conversation. Why therefore having said I wasn't interested, and giving reasons as to why that was, did your Company choose to try and get in touch with me twice more? What do you not understand of the meaning of the word " NO?"
Lessons as to what the word NO and showing respect for a decision made by a customer means, needs to be clarified for anyone who is unclear and unsure and wondering whether to proceed. This will hopefully be very useful.
Disregard for Boundaries: Continuing to push by asking twice more after a clear "no" crosses the line from helpful guidance into aggressive, high-pressure sales tactics, and does not honour the customer's automomy and choices.
Erosion of Trust: Sending out reminders twice more after a clear " No " wss given makes customers feel patronized, MANIPULATED and/or unheard, which can permanently damage loyalty.
Professional Etiquette: A core tenet of ethical sales and customer service is to
respect a customer's stated preference. and not by continuing to send out reminders
If you can get this so very wrong it is more than a bit worrying what other misunderstandings you might mislead people into believing.
18 June 2026
Unprompted review
Reply from Ask Rose
Hi Fiona,
Thank you for taking the time to share your experience.
We're sorry to hear that our service was not the right fit for you.
To clarify, we do NOT charge 40%–50% of successful claims.
Our fees are clearly disclosed before any claim is submitted and are set out in our FAQ section and Terms & Conditions, which customers have the opportunity to review before proceeding.
We request National Insurance numbers because they are essential for identifying the correct HMRC and DWP records. Without them, it is generally not possible to assess or progress a claim.
With regard to our communications, reminder emails, calls and texts are intended to help applicants complete an application they have started, rather than to pressure anyone into proceeding.
However, we appreciate that not everyone welcomes follow-up contact, and we respect a customer's decision not to continue.
We also recognise that some people prefer to deal directly with HMRC themselves, while others choose to use a managed service for support throughout the process.
Ultimately, that choice is entirely personal.
Thank you again for your feedback.
-The Ask Rose Team
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