Ask Rose Reviews 

4,874
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,842 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the online forms and website to be very user-friendly and straightforward, making the process of filling in information quick and easy. Many appreciated the clear instructions and well-structured questions, which simplified what could otherwise be a daunting task, even for those less familiar with online processes. The overall service was described as efficient, with people noting the accessibility of the forms and the ease of navigation. However, some customers expressed concerns regarding the claim process itself, particularly about the company's fee structure and the lack of visible successful claim reviews. A few people also encountered technical issues, such as difficulties with signing on smaller devices or system glitches preventing claim completion, and some were wary about providing extensive personal information.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the forms and instructions... See more

Website

Clients share positive opinions on the website, with many reviewers finding the online forms easy to navigate... See more

Instructions

Customers had positive experiences with instructions, finding them very clear and easy to follow, which... See more

Claim

Consumers find the claim process to be ambiguous, with some reporting difficulty navigating mobile platforms... See more

Service

Reviewers highlight positive aspects of service, noting that the company is very good and provides great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more

Company replied

Rated 5 out of 5 stars

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

Company replied

Rated 5 out of 5 stars

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

Company replied

Rated 5 out of 5 stars

I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more

Company replied


Company details

  1. Tax Consultant

Written by the company

Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,874)

4,873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy form to fill in ..have date…

Very easy form to fill in ..have date of birth and NI number on hand to fill in details required .straight forward form

27 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Pauline,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Form was easy to complete and only took…

Form was easy to complete and only took a couple of minutes.

27 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Krysia,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

As long as you have National Insurance…

As long as you have National Insurance number then everything else is just your personal details

23 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Kitty,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

As Sergei would say - Simples!

I managed to fill this in at nearly 2am in the middle of the heatwave - I'm nearly dead on my feet but can't sleep because of the heat. The form was, thankfully, easy to fill in and didn't need much brain power to do so. If only every other form was as easy as this. Now to wait.....

27 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jayne,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

I was very surprised how easy it was to…

I was very surprised how easy it was to fill in the form.

26 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Colin,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy form to fill in

Very easy form to fill in. Have all your details ready!

26 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Liz,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So very simple to use

26 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
Your review is greatly appreciated. We are pleased we could make the process smooth and reassuring for you.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

Information needed for claim.

It would be helpful if, before starting a claim, to be informed of what details would be needed. Otherwise, a very straightforward process.

26 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
Your review is greatly appreciated. We are pleased we could make the process smooth and reassuring for you.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

Website nearly perfect.

Website was fine except for finding my address. I could find no way to scroll to the bottom of the list so having accidentally clicked on the wrong number I had to enter it manually. But for that glitch I would have given 5 stars.

25 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Diana,
Your review is greatly appreciated. We are pleased we could make the process smooth and reassuring for you, but sorry to hear of the slight issue.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

It was very easy nothing I couldn’t…

It was very easy nothing I couldn’t answer or deal with..
It didn’t take long to fill in information…

25 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Joy,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to use

25 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Laurie,
Thank you for the feedback.
If you have any queries along the way, please do no hesitate to reach out to us.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy to use

Easy to use. Now let’s see what it gets me? 🧐

25 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Christine,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very straightforward and easy to fill in

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to fill the form out.

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So easy to follow and great guidance…

So easy to follow and great guidance from the operator

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Linda,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Im a fossil with my phone …

Im a fossil with my phone But found this VERY simple and easy to follow Questions easy to answer Thankyou for been self explanatory Look forward to hearing from you soon Many thanks 😊

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Joan,
We truly appreciate your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Straightforward to use.

Straightforward to use.
Just a little concerned abought giving so much personal information

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Ms JM,

Thank you for your feedback.

We're pleased to hear that you found the process straightforward to use.

We completely understand your concerns about providing personal information.

The details we request, such as your National Insurance number, date of birth, previous names and address history, are needed to verify your identity, locate the correct HMRC and DWP records, and assess potential eligibility for a claim.

Many of the records involved can date back several decades, so accurate identification is essential.

Please be assured that we are an authorised HMRC agent, and all personal data is handled in accordance with our Privacy Policy and applicable data protection laws.

-The Ask Rose Team

Rated 5 out of 5 stars

Quick and easy to follow

Quick and easy to follow
Straighforward questions

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The questions were straightforward

The questions were straightforward. I am now waiting to see if I qualify.

24 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Anne,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

So easy to do

So easy to do, even if not entitled worth the couple of minutes it took to do

23 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Joy,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

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