Asdatyres Reviews 18,666

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers found the process of ordering tyres to be simple and straightforward, appreciating the competitive prices and the wide selection available. People often highlighted the excellent value for money, noting that the prices were among the best they could find, and enjoyed the convenience of choosing a local garage for fitting. The service was frequently described as smooth and efficient, with many consumers praising the professionalism and helpfulness of the staff and fitters. However, some people were dissatisfied with issues related to incorrect tyre orders or unexpected additional charges, such as those for TPMS valves, which were not clearly communicated during the online purchase. A few other people also felt that the service could be unreliable, citing instances of cancelled appointments, long waiting times, or receiving tyres that were not suitable for their vehicle.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent service, quick fitting,... See more

Price

Customers consistently report positive experiences with pricing, often finding prices to be great,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the genuine quality, good... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Very easy to order. Tyres were as ordered and importantly, as shown in the image. (other websites do not always supply the tyres shown in their images!) Although my experience was good, being told t... See more

Rated 5 out of 5 stars

Needed a new tyre after MOT failure. Had what I needed in stock online, reasonable price (well I wanted premium but some of the budget prices were tempting!) and was super easy to organise appointmen... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more


Company details

  1. Tire Shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Turned up and no appointment had been made!

Booked appointment for next day fitting of a tyre. Drove 35 minutes each way to the fitter for the time specified. Then learned that they had no availability and that I had to return 3 days later. Has taken over 90 minutes out of my day, all with a toddler in the car. When raised with Asda they said they would not even reduce the price to compensate for my fuel, let alone my time. Utterly incompetant and I would recommend avoiding this company in the future.

ADDENDUM 25June. I have been offered 5% off a future purchase with asdatyres. However, given most purchases at asda include a discount code of at least this amount and it can not be combined with other offers, this is pathetic and frankly, insulting. I can not stress enough how terrible the customer service team have been and I wholeheartedly do not recommend using asda for tyre bookings. I certainly never will again.

23 June 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Good morning, we are truly sorry for the experience you had during your fitting, we have fed the issue into our network team to discuss with the garage, I can see you are in discussions with the CS team about resolution. kind regards

Rated 1 out of 5 stars

Refused to give a refund and said they…

Refused to give a refund and said they didn't take payment. Money went from my PayPal account. The staff on the phone were very polite and seemed friendly.
However, it doesn't bring my money back.

15 June 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Morning, Rob. Truly sorry about the issues you had with the payment. There doesn't appear to be any outstanding issues with PayPal at the moment. If you are still experiencing problems, please email our customer service team, and we will investigate it for you.

Rated 5 out of 5 stars

Great value and a really easy process

Great value and a really easy process. Ordered through Asda Tyres at a much better price than elsewhere, with a simple online booking. Fitting at Protyre was quick and professional – friendly staff and no hassle. Would definitely use again.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

New Premium Tyre

Needed a new tyre after MOT failure. Had what I needed in stock online, reasonable price (well I wanted premium but some of the budget prices were tempting!) and was super easy to organise appointment. The fitter was DGT and they are super friendly and helpful with a clean and tidy waiting area (with some pretty impressive alloys on the wall). Would definitely recommend.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I kind the whole experience easy and prompt from searching to booking. I turned up early for my appointment and didn’t have to wait long before they took my car into the garage fitted two new tyres and rotated them.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the new tyres and glad that…

Happy with the new tyres and glad that they are not bin end discounted tyres made ages ago. The tyres are made within last six months which is great. Asda also offers tyre insurance at £10 for a year which suits me well. I can support the local fitter and the repair shop with this on line purchase. Win win win.

18 June 2026
Unprompted review
Rated 2 out of 5 stars

Forgot/lost wheel bolts from my wheel

Basically I went to the fitting shop and I was waiting for 1h when they told me to chose a one hour slot , until they started work and I was told that they are busy and they don’t know if they will be able to fit my tires.

After they have done my fitting , they FORGOT to put one of the locking bolt on my tire and failed my MOT because of it.

I called Asda customer service and I send them the picture with the proof of my failed MOT and the picture from my wheel and they said they won’t be able to do anything as this is the fitters fault.

Now I have bought my tire and service from you Asda and now you’re fitter messed up and now you blame each other for this issue.

You risked my safety as the bolt was missing on my tire and wasted my whole day by failed MOT and then can’t use my car for that day and had to order safety locking bolts , go to a tire garage to fitted them for me and then rescheduled my MOT and missed a whole day of work.

So I won’t use your service again

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Great Team at TLC only 1 min from Junction 26 of the M5. Great Team very reasonable price and excellent service. Would recommend 100%

16 June 2026
Unprompted review

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