mytyres.co.uk Reviews 16,280

I ordered their 'In Stock' tyres, as MyTyre's frontpage highlights 'fast delivery' (while their competitors offered 'not in stock', 3 day despatch). But after 2 days without hearing of even a predicte... See more

Paid for tyres and fitting. Never supplied the fitting voucher. When I raised support ticket they never sent it and by the time fitting came a few weeks after, still no voucher. Remember, the garage c... See more

I am amazed that anyone in the uk has had a good experience with this company. As other reviewers have noted they are based in Germany but the website is set up to obscure this. Delivery was meant to... See more

Mytyres UK is actually based in Germany. So when the website states your tyres are in stock for delivery in 2-4 days, please be aware it might take 8 days to deliver as they are shipping with DPD fro... See more

Wish I'd read the reviews before I ordered. What a strange business this is. Ordered 2 tyres. First one arrived the day after I ordered via dx. 2nd one didn't turn up until 8 days later via dpd. Why o... See more

I ordered 2 sets of winter tyres front and rear. Front tyres arrived to the garage quick, but the rear tyres are nowhere to be found despite DPD marking them as delivered. AI agent based enqu... See more

Long lead time, took about 2-3 weeks to come. Customer service is non existent. It puts you through to a Ai, if you do speak to a human, they couldn’t be less interested. If you don’t mind waiting the... See more

PS: 1 week after ordering, the fitting vouchers have arrived now; after writing this review and after countless attempts via three channels to get them. Overall: unbeatable prices, tyres deli... See more

The website is easy to use, but their hype about express delivery is a fairytale. Excuse after excuse for non-delivery. Would not touch them again

I wanted specific central European winter tyres for my suv for ski trips to Europe. Couldn’t find a good one from any UK retailer. I was very concerned to order from mytyres due to low review score bu... See more

Ordered a set of 4 winter tyres, hundreds of pounds cheaper than elsewhere. Arrived from abroad after 2 weeks, all fine and no unexpected charges. Would definitely order again but if youre in a hurry... See more

I had a great experience. I have been buying winter tyres from them for years. When i read the reviews this time I was surprised hence my decision to leave a review . I ordered wheels with winter tyre... See more

Don’t be put off by the bad reviews on here !!! These are all to do with people that complain about tires not being delivered in 3 days! This is no Amazon, you have got to wait as they come from Germa... See more

Ordered 2 tyres on the 9th January and arrived on the 14th. Excellent service 👍

Worst customer experience ever. Ordered 2 tyres, one arrived three weeks later. The other never arrived or has yet to be dispatched. I don't actually know. Rubbish AI chat, rubbish telephone AI custo... See more

Incompetent, dishonest, slow and downright infuriating. I seriously regret ordering from here instead of my usual providers. Paid for fully fitted. Not only was it more than a week before the garag... See more

If I could give zero stars I would. Ordered 5 tyres on 19th Jan expecting delivery in 2-5 days as stated on website. No delivery and on 2nd Feb Mytyres cancelled my order giving no reason, then create... See more

I ordered 4 tyres. I received 2 tyres yesterday. I have tried to follow up 2 missing tyres without success It's impossible to contact a human being at this firm. the AI assistant is obviously de... See more

Paid in full for 2 Michelin tyres, 4 days later, no email, no tracking provided. Called helpline and got some horrible AI robot which is really annoying. The Web chat is a total joke. AI, no human to... See more

I ordered some really tricky tyres to find in the UK and they were shipped from Germany. I didn't check this website first and so was really worried after reading the reviews, but tyres arrived 12 da... See more

Good prices, they get a decent review for this and their correspondence, when delivery date wasn’t as described. If you’re not in a rush then yes go for it. Would have been 5 star if they put a mo... See more

Good value, all delivered as ordered. Delivery was so slow. If they were just honest and managed expectations, customers would probably not leave so many negative reviews. (Rather than claim 90% of... See more

Good tyres prices, but very long time for delivery.

Was a little wary after reading some of the reviews but I ordered 4 x Tyres on 14/02, they were all delivered to the garage 10 days later (which was a week earlier than expected) with no issues... See more

Just another unhappy customer. Paid for fitting at their chosen garage but the fitters insisted that I would have to pay them directly as MyTyres never transfer the payments. Contacted customer se... See more

Wrong tyres delivered. The name and address on the delivery form is correct , however they've sent similar tyres but a different manufacturer and lower spec. Cust Svc no. 08081891233 is a BOT. USELESS... See more

No updates, AI customer service abysmal, and 1 week with no tyres. Web chat and phone call just get you AI responses, after an hour on webchat I think I got a human, but 1 minute later they were... See more

So - so far - two deliveries - both incorrect. I ordered 4 Yokohama tyres received 3 and 2 much smaller random Hankooks. I have returned all and not received a refund. Takes a week to get an email res... See more

I ordered wheels & tyres and didn't realise it would take weeks to deliver, I managed to find the cancel function on their website within 60 minutes of placing the order. My order is confirmed can... See more

Ordered 4 x winter tyres. Advised same day that order now passed to warehouse. No feed back till 04/11/25 where I'm advised by E-mail that the order has been cancelled and there is no alternatives to... See more

DO NOT ORDER TYRES THROUGH MYTYRES. Ordered 2 tyres on the 15th August 2025 it's now 28th August 2025 and the garage I am using have still not received tyres even though it stated 4 days for deliv... See more

Very poor and uncontactable customer service. All communication has to go through a contact form. I ordered tyres and was advised they would be despatched in 5 working days. After 45 days they still... See more

Ordered tyres fully fitted . Got email confirming sale and tyres to be sent to fitting centre. After no other contact I contacted fitting garage and they confirmed tyres were there but none of my d... See more

1 month later, no tyres, and useless communication, this used to be a good company but at present its down the pan Im still waiting for their reply to my asking for progress with order, so at pre... See more

I am not satisfied with their services. I ordered four tires, but after 15 days I received only two, while the other two were reported as lost. I canceled the order because the representative informe... See more

What a terrible company to order tyres from. Order placed and confirmed for 2 goodyear tyres at a respectable but not cheap price. Next day I get email saying 'out of stock' despite them showing mo... See more

Ordered winter wheel package, over 25 days later still no acknowledgement or payment taken after many attempts to contact them. Therefore i ordered from elsewhere. That afternoon payment was taken fro... See more

Really bad customer experience. Automated delivery emails said the tyre had been picked up by delivery agent but then that it would take 11 working days after the order & payment, to deliver. Too late... See more

Ordered two tyres with a delivery time stated at 5 business days. Within days they were showing as delivered on the website. Contacted them and was told it was ticked because they were in France.... See more

I placed an order on the 12th of September. Shipping took 3 weeks. Once eventually shipped the tyres arrived in the uk (that’s if it was tyres) and after speaking with dpd I know that the paperwork wa... See more

Ordered tyres on the 12th of the month and received notification that I would not receive them until the 30th. All the web chat operator would do is cancel my order. Complete waste of time. Watch out... See more

I ordered snow tyres as i was going to the Alps. 3-4 days delivery so plenty of time!!! 3 days to confirm order, eventually after 8 days I contacted customer service. what a joke call, message, or we... See more

Absolutely shocking company. Ordered 4 winter tyres with estimated 2-5 working days delivery. They then final delivered 10 working days later with only 3 tyres. You can’t speak to anyone as it’s all A... See more

Since they have replaced customer service with retarded AI agent (worst I've ever encountered) there is no way to speak to live person or with any representatives. I've paid for my order but the AI c... See more

I have never left a negative review but I feel this time I need to warn people as the website says fast and free delivery. I placed an order on 26/10/25, and had to call 7 times to k... See more

Found the right tyres at a good price website said in stock with a delivery time of 3 to 5 days. great i had a few days off and the bike is my only form of transport 2 and a half weeks later they arri... See more

Ordered a set of four tyres, two of them were perfect, two of them were muddy and had old tyre lube on with signs of slight use, also didnt have the tyre stickers on which is a legal requirement... See more

After almost a month of waiting. Only 1 of 4 tyres showed up. After repeatedly leaving messages and emails and trying the ai chat I have been forced to order through another vendor almost 500 quid in... See more