Waited a long time for my order. Looking at these Trustpilot reviews got me panicking and I had to jump through some hoops to get to the bottom of it all. There was a problem with Royal Mail wh... See more
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See what reviewers are saying
The drip don’t stop, even in lockdown, and your boy needed a retro Fila jacket to wear around the house to look sick for the pots and pans, and maybe catch the eye of a hot neighbour during the clap f... See more
Company replied
Purchased online, cash out account, no emails from shop, no order number more importantly, no updates at all, this shop have offered zero communication Do better I will be reversing the tran... See more
Company replied
ordered the 27th of Nov, emailed info x 4 times and had one response on the 3rd simply stating to 'bear with' because of black friday. now it appears i'm just being ignored. no tracking number or any... See more
Company replied
Company details
Information provided by various external sources
Offering a unique collection of designer & streetwear brands at unbeatable prices. Stocking various brand names such as Stone Island, C.P Company, Stussy, Ralph Lauren + many more.
Contact info
The Causeway, TW18 3BA, Staines-Upon-Thames, United Kingdom
- 03301330815
- info@artifactsapparel.co.uk
- artifactsapparel.co.uk
2.3
Poor
736 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still haven’t received my order..
I still haven’t received my order... I realise this is down to Hermes but they are next to impossible to get anything out of. I’d like a refund for the delivery
2 November 2020
Great product arrived as described and…
Great product arrived as described and prompt.
26 October 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Conartist
Conartist, messed me out of money. Had to go through my bank fraud department to get it back.
12 October 2020
Great online company
Great online company. Quick delivery, good comms and timely refund when I sent my CP Company shirt back as it was a little small. Would definitely use again👍🏻
12 October 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Canvasprint
Everything, from order to delivery, was handled professionally.
22 September 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
AWFUL CUSTOMER SERVICE
I've been waiting over 4 months for my parcel; asked for a refund and they've gone MIA. Artifacts got artifice reviews, I await my money.
2 September 2020
Unprompted review
Reply from Artifacts Apparel
Sorry you haven't received your order. Please can you email us your order number as I cannot see an order under your name. Our email is info@artifactsapparel.co.uk
Great!
Expedient shipping, carefully packaged, great quality. Will undoubtedly use again!
30 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Bought a product
Bought a product, swift delivery and the garment was in great condition. 5 stars!
30 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Cracking product and top service
Ordered a t shirt Thursday and arrived Monday - really good quality and the website is dead easy to use. Really impressed
27 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Sick clothes but the delivery company sucked
Hermes sucked but the team helped with the delivery Issue situation and made sure everything was all good, will buy more from this place!
23 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Very fast delivery.
23 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Live savers.
You guys were a literal live saver, after looking for this jacket e v e r y w h e r e for my boyfriend’s birthday.
Definitely will use your website again, super fast delivery and great quality.
23 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great shop,large range at decent prices
23 July 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Item came quickly was very impressed
31 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
No problems at all and order came…
No problems at all and order came quickly
28 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Excellent 👍
26 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
I am really happy with my order
I am really happy with my order, the t-shirt that I bought fit me well and the delivery was faster than I thought. For sure I'll be buying at your shop
25 May 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
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