Waited a long time for my order. Looking at these Trustpilot reviews got me panicking and I had to jump through some hoops to get to the bottom of it all. There was a problem with Royal Mail wh... See more
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See what reviewers are saying
The drip don’t stop, even in lockdown, and your boy needed a retro Fila jacket to wear around the house to look sick for the pots and pans, and maybe catch the eye of a hot neighbour during the clap f... See more
Company replied
Purchased online, cash out account, no emails from shop, no order number more importantly, no updates at all, this shop have offered zero communication Do better I will be reversing the tran... See more
Company replied
ordered the 27th of Nov, emailed info x 4 times and had one response on the 3rd simply stating to 'bear with' because of black friday. now it appears i'm just being ignored. no tracking number or any... See more
Company replied
Company details
Information provided by various external sources
Offering a unique collection of designer & streetwear brands at unbeatable prices. Stocking various brand names such as Stone Island, C.P Company, Stussy, Ralph Lauren + many more.
Contact info
The Causeway, TW18 3BA, Staines-Upon-Thames, United Kingdom
- 03301330815
- info@artifactsapparel.co.uk
- artifactsapparel.co.uk
2.3
Poor
736 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Quick and easy
Quick and easy! Super fast response with my order, and literally got my shirt in a few days.
18 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Authentic Brands Well Priced
Great selection to choose from and amazing customer service!
15 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Nice and quick with now issues
15 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Another happy purchase!
Always purchase from Artifacts Apparel, and I am never disappointed!
14 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Just took a bit longer than other on…
Just took a bit longer than other on line items
14 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Amazing company
Amazing company - cheap products delivered quickly and exceptional quality. Honesty, I recommend this shop to anyone!
14 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Fast shipping and products were exactly…
Fast shipping and products were exactly as advertised
7 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Speedy and well priced
7 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
I havent received my order
I havent received my order after 8 days ( was told delivery would be 3-5 days) I emailed and was sent my tracking information by Artifacts Apparel which just said the courier is waiting for the parcel from artifacts Apparel when I emailed artifacts again and said this I was just told 'they would open a case' its a Christmas present and I just want what I have ordered paid for and paid delivery for!
7 December 2020
Reply from Artifacts Apparel
Hi, sorry for any inconvenience caused, unfortunately your first parcel was lost in transit however I can see you received the parcel we resent for you.
Great service!
7 December 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
The quality of the product is worth the…
The quality of the product is worth the value and was satisfied with the services as well.
3 November 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
People skills aren’t the best!!
People skills aren’t the best!!! And need to be more helpful in assisting customers.
2 November 2020
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
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