The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company. But.....Artforma has an very smart system for packing,is amazing p... See more
Poor communication over delivery. We weren’t sure about one parcel was lost or delayed. The traking notification was about 1 parcel instead of 3, so it wasn’t useful. The email response to our qu... See more
Company replied
The mirror was badly damaged. The phone numbers don't work. Barely got a response by mail, but nothing conclusive. Bad experience overall, and still don't have a resolution to my problem, hope I don... See more
Company replied
Company details
Information provided by various external sources
Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.
Contact info
Romania
- artforma.ro
3.3
Average
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. I am vey pleased with the product, the delivery time and the overall experience. I would recommend Artforma.
15 December 2020
My order did not arrived!
Initial review:
My order did not arrived!
What service is that?
Thank god i did not used my VISA in advance.
Later Edit:
The mirror came but late. Upon delivery I could not check the product to see if it is broken because the courier informed me that checking the product is not included in the shipping price. My luck was that the mirror was packed very well and was not broken. The support from Artforma was there also in order to help if any issues with the mirror (thanks). I don't know what is the procedure if an item arrives broken and you sign for the reception without having the right to look first into the package. That's not normal as we talk about fragile products!
The product looks to have good quality, I like it. 4 stars for the product but only 1 for delivery.
13 December 2020
Reply from Artforma
Good morning,
Please, take our apology for that unpleasant situation.
As we can see, this item has been delivered. Is everything ok with your order?
Best Regards
Artforma
I received the mirror broken
8 December 2020
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
As we can see, total refund for this item has been made.
Have you received your money back?
Best Regards.
Artforma Team
Good quality product.
7 December 2020
High quality products
High quality products, delivery as scheduled, very responsive to my emails. Excellent experience!
14 November 2020
I really like the mirror,but I review…
I really like the mirror,but I review only 4 stars because the electric cable should be longer than 20 cm( we needed to add some cable in order to connect) and the UPS delivery was very very disappointing( after my calls they delivered- it was already shipped in my town but took them 4 days to deliver at my house).
13 November 2020
everything was in time and the product…
everything was in time and the product was according with my expectations.
Very flexible policy and trustful company,
14 October 2020
I ordered 4 Weeks a go
I ordered 4 Weeks a go, and i Didnt recived nothing.
Badest site online ever.
Order number:
Artforma - Oglinzii Baie cu Iluminare :: Confirmarea comenzii 73/09/2020 #5BF38309
I dont need IT Anymore.
13 October 2020
Reply from Artforma
Dear customers.
We apologize for the delay in completing the order. Please check your e-mail, we have sent you detailed information about the order.
At the same time, we would like to inform you that due to temporary technical problems, we have updated information about realisation time of order in our offers.
Best Regards,
Artforma Team
Is very good choise!
27 September 2020
Unprompted review
The mirror is manufactured beautifully!
21 September 2020
Unprompted review
The product is amazing!
The product is amazing!! I totally love it!!!
It's easy to install and it arrived in a perfect condition due to the really good packing. The bluetooth speakers are working perfect and the volume could also go really high if you want to, which is amazing.
Totally recommend it! Worth every penny
28 August 2020
Unprompted review
the problem is your comunication…
the problem is your comunication because you have not un number phone wheare the client give the information of their contract with you . The interval of delivery one product is gone and i did not say when the mirroir will came to me
25 August 2020
Unprompted review
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation because it should have never happened.
Would you be so kind and keep in touch with us us by email? We would like to help you because your satisfation is very important for us.
Best Regards.
Artforma Team
Info and advice from your app are not…
Info and advice from your app are not clear.
You are posting that you do kind of mirrors but in the end you can't do it from different reasons.
18 August 2020
Unprompted review
Reply from Artforma
Good morning,
Please, take our sincerely apology for that.
Would you be so kind and send us more details about it?
We would like to help you.
Best Regards.
Artforma Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.