Artforma Reviews 194

TrustScore 3.5 out of 5

3.7

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Company details

  1. Mirror Shop
  2. Bathroom Supply Store

Information provided by various external sources

A empresa Foram, conhecida também como Artforma, é um fabricante principal dos espelhos retroiluminados LED na Europa. O continuamente melhorado processo de produçãoe a experiência de muitos anos no setor garantemda melhor qualidade do produto com possibilidades de modificar praticamente ilimitados.


Contact info

3.7

Average

TrustScore 3.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Package stuck forever at courier service

A delivery had been stuck in a DHL branch office for nine days. Artforma contacted the courier service, and decided to produce a new mirror immediately.

On the same day, the mirror was suddenly delivered to my house. It is very well built and of great quality. Unfortunately, it was cracked in a corner because something intruded into the packaging from the outside (not their fault). Artforma are handling the case gracefully and are producing the new mirror. Communication is swift and competent. Looks like everything will go well after all. Will add the final star once the mirror arrives intact, but so far their service and quality has been excellent. Shame about the courier being lousy with the updates, and also cracking the merchandise.

24 March 2026
Rated 5 out of 5 stars

The products are beautiful and were…

The products are beautiful and were delivered on time . The stuff I communicated through e-mail is very helpful and professional. The response was very good , always answered in a timely manner . She / he made me feel your company is very professional and worth to trust .

19 June 2024
Rated 5 out of 5 stars

Great products from Artforma

We ordered a total of 5 mirrors from Artforma. They were delivered quickly. The construction is amazing, each mirrors is a different style and they’re all great quality. Would order again if I had more bathrooms :) Dziękuję

24 January 2024
Rated 5 out of 5 stars

Recomendo a 100% a Artforma!!

Recomendo a 100% a Artforma!!
Espelhos lindos e perfeitos, luz clara e forte e serviço de entrega para os Açores extremamente eficiente e rápido!!
Muito obrigada por tornarem a minha casa mais bonita!
__________________________

I recommend 100% the Artforma!!
The mirrors are beautiful and perfect, the light is bright and strong and the delivery service for the Azores was efficient and very fast!!
Thank you so much for making my house even more beautiful!

12 March 2022
Rated 2 out of 5 stars

The wrong mirror was sent over

The wrong mirror was sent over. Eventually the company sent the correct one but many emails were exchanged before this happened

27 February 2022
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasant situation which should have never happened.
We are still working to improve our service and we are really sorry for that.
We also sent you more information regarding the mirror to your email. Would you be so kind and check it out?
Best Regards.
Artforma

Rated 5 out of 5 stars

Excellent product with first class…

Excellent product with first class customer service and with fantastic secure packaging and speedy delivery. Great, user-friendly website - excellent attention to detail and description - it was a pleasure to spend money........

29 December 2021
Rated 5 out of 5 stars

I like to express that the entire…

I like to express that the entire process with Artfoma, from the order on the website, to the development process, delivery planning, took place in an extremely professional manner and without any kind of problem.

The dates indicated were always met and the products purchased were delivered to us in excellent condition as they left the factory.

Our sincere thanks to the Artforma team.

Best regards.

28 July 2021
Rated 5 out of 5 stars

Good Product

HIGH
Great packaging / Super safe
Good product

Low
Slightly longer time to deliver than announced
Instructions link is broken. Had to dig a bit to find the setup instructions.

17 July 2021
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