Arka logo
Visit website

Arka Reviews 

2,649
•
TrustScore 4.5 out of 5

4.7

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, with many appreciating the delicate and well-made jewellery that often lasts for years. People frequently highlight the excellent service, noting the responsiveness and how valued they feel. Reviewers also commend the incredibly fast delivery and affordable prices, making it a go-to choice for many. The thoughtful and nice packaging further enhances the positive purchasing experience. However, some customers also noted concerns regarding product quality, with items occasionally tarnishing quickly or breaking easily upon use. A few other people also felt that the actual products sometimes differed from their online images, appearing darker or with defects, and found some items difficult to insert or fragile.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many consistently praising the great quality... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality of products, with... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting the quick and efficient... See more

Price

Reviewers consistently express satisfaction with the pricing, noting that products offer great value and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my Huggies Wooden Earrings! And the customer service is truly special. I asked if there may be future batches in different shades and not only were they responsive, they actually did... See more

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Company details

  1. Jewelry Store

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,649)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Not Disappointed

Fast delivery, clear communication, great value for money, plus items received do not disappoint.

3 August 2023
Arka logo

Reply from Arka

Yay! Thanks Steph!

Rated 2 out of 5 stars

Disappointed

Priced ok as it was a sale but the pin plug is lose and won't stay in my ear so a waste of money.

30 July 2023
Arka logo

Reply from Arka

Hi Khloe, I looked up your order. Are you talking about the Hoor band you bought for £4? You didn't contact us about this. Everything is guaranteed for a month, so if there was a problem all you had to do was contact us and we would have sorted it out.

Rated 5 out of 5 stars

Excellent

Arka da lover a fast and reliable service. I’ve been using them
For about a year now and cannot fault them!

27 July 2023
Arka logo

Reply from Arka

Thanks Frankie!

Rated 5 out of 5 stars

A repeat purchase from the wonderful…

A repeat purchase from the wonderful team at Arka.

This time, they went the extra mile by holding on to my order until I had returned from holiday (I lost my plugs during a flight, so needed a replacement pair, and didn’t want them delivered till I returned home)

Arka have always been great when it comes to customer service, Mark, Lucia and the team have a great understanding of customer service, which keeps old customers coming back, and new customers becoming regular old customers.

3 July 2023
Arka logo

Reply from Arka

Thanks very much for this lovely review Jeff!

Rated 5 out of 5 stars

Great company

Products arrived a day after dispatch (UK to UK)
Great quality products, will be ordering again!

4 June 2023
Arka logo

Reply from Arka

Thanks for the review Russ!

Rated 5 out of 5 stars

Great quality products

Great quality products, interesting and beautiful designs, and quick delivery. Thank you

5 June 2023
Arka logo

Reply from Arka

Thanks for the review Gee!

Rated 5 out of 5 stars

I don’t buy anywhere else!

Arka is my go to shop for body jewellery so I am a repeat customer and always happy with the quality of product and speedy delivery. I even got a free pair of earrings too, maybe it’s because I forgot to use my discount voucher? Who knows but either way it was a lovely surprise thanks again arka 👍🏻✨

4 June 2023
Arka logo

Reply from Arka

Hi Charlotte! Thanks for the lovely review... and thanks for being a repeat customer! x

Rated 5 out of 5 stars

Love this company

Love this company, really great quality jewellery for amazing prices, and super fast delivery!!

30 May 2023
Arka logo

Reply from Arka

Thanks for the great review Lola!

Rated 5 out of 5 stars

I am in awe of the captivating designs…

I am in awe of the captivating designs available at this jewelry store. From intricate details to bold statements, the pieces showcase true artistry. The stunning colors add a touch of brilliance to each creation.

12 May 2023
Unprompted review
Arka logo

Reply from Arka

Hi Lydia! Thanks for the lovely review! It's great to know you appreciate our collection!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look