This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Fast and quality service
Fast and quality service. The watch is great quality & the engraving is superb
Fantastic service
Fantastic service. Fantastic time scales. Every question answered in a timely fashion and the necklace was just perfect! Exactly what I imagined!
The watch I ordered is perfect
The watch I ordered is perfect. The engraving is beautifully done. And excellent customer service and reaching out to me when I had made a mistake on the request. Amazing! Highly recommend!
Would recommend over and over again!
Kasia helped me with so many different parts of the order and when it came it was perfect and absolutely beautiful ❤️ would buy from again a thousand times over! Cannot recommend them enough
Wow just wow!!!
Wow just wow!!!
I was looking for special gift for my partner and couldn't ask for anything better. Watch is amazing exactly what I was looking for and engraved message on the back it's just amazing.
I would recommend Architect watches for anyone who is looking for original and unusual gift!!!
Such a classic watch
The watch is a present for my partner who will be 80 on the 27th and the watch with engraving is beautifull and she will enjoy it. Well done for a quality service.
Excellent customer service
Ordered a beautiful watch from here as…
Ordered a beautiful watch from here as a birthday gift. Came within a few days, well wrapped and presented. Can't wait to gift it.
Lovely watch
Received the watch as described looks great and engraved message is a lovely touch.
Lovely good quality watch
Lovely good quality watch, it was for my son’s 30th birthday and he loves it. It arrived quickly in a very nice luxurious presentation box.
Architect Watch - Engraved
Awaiting a reply re metal strap as i was not happy with the leather strap it came with..

Reply from architectwatches.co.uk
Amazing ❤️❤️❤️
Absolutely beautiful watch and the engraving is perfect. The words used are from a very old piece of writing and they’ve come out perfectly. So happy with this!
Engraving was exactly what I requested…
Engraving was exactly what I requested and the watch looks terrific. Fast and efficient delivery and I liked the shipping updates. Thank you.
Great watch and quick delivery!
Love the watch I bought for my boyfriends 30th and the fact I could have it engraved and delivered so quickly.
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