Videos produced look NOTHING like their ads - glitchy/not lip synced & clearly AI. Could never put this content out, it's freaky! Reached out to support twice for guidance...no reply either time.... See more
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They help us to make our best ad
Feedback after 6 months of use:
The service is waaay better than HeyGen.
We can generate UGC with up to 1,500 characters unlike other platforms lets us create full UGC videos extremely fast, which has saved us a huge amount of time in our creative strategy.
It also allowed us to produce a large volume of UGC at a much lower cost, including one video that became our biggest winning ad since our launch. being able to add emotions to the actors is outstanding and feels incredibly realistic.
Great tool for marketers
This is a great product. The talking actor videos sound much more natural than Creatify / are generally more convincing. The interface is super easy to use, and if for some reason the model gives you something weird, they will refund your credits which is huge. Definitely recommend to any media buyers!
Biggest bullshit ever
Biggest bullshit ever. Expensive, no revisions + worst customer service ever. Btw dont beleive the 5 stars they bought it!!
Very bad ! It’s essentially just a front-end…
It’s essentially just a front-end wrapper for existing AI video tools like Wan or Sora.
The price is nearly 20x higher, and there’s no trial — likely because once you pay, you immediately realise what’s happening and won’t want to stay.
This service provides nothing unique. You can do the same thing, faster and far cheaper, directly through the tools they rely on.
Worse, because their interface acts as a middle layer, video generation takes around five times longer.
Avoid it. If you feel misled, request a refund from your bank and report the transaction to Stripe to support your claim.
Not even a free trial
Not even a free trial, i paid for this scam and thought it was going to be worth the money, but they are running fake ads and fake videos
Massive Rip-Off — Don’t Waste Your Money
As a creative agency that uses AI tools every day, this has to be one of the biggest rip-offs I’ve come across. The pricing is ridiculous for how few credits you get, and you’ll burn through nearly half of them just trying to test or set things up. There’s no option to buy more credits either, which makes it impossible to properly trial or experiment.
I wasted most of my balance just testing one person and setup, and even then, the result sounded terrible — overly Americanised despite selecting Australian options. The product upload feature was just as bad, completely changing how my product looked.
Overall, the pricing model is poorly designed, the quality isn’t there, and it feels like a cash grab. There are far better and more transparent AI tools out there.
ARCADS Scammers
Please do not use them. Scammers have been taking money from me without my knowledge or consent, even though I'm not a subscriber. I paid for 1 month.
The service from Nilo has been amazing
The service from Nilo has been amazing. Very responsive regardless of how big Arcads has become
If i can give them 0 star i would love…
If i can give them 0 star i would love to. It is crazy expensive. I paid 150 and i created 1 video i cancelled my subscription and all my credits gone. They are ripping of people
All the reviews are fake
All the reviews are fake. 11$ per video. . a scam company and its gonna die very soon.
Waste of over $100 to test a product…
Waste of over $100 to test a product that is poor quality and over-priced. Do not recommended.
Very disappointing
Very disappointing. Costs £100 just to try and most of the features marketed don't work as well as suggested
ARCADS was well ahead of it's time
ARCADS was well ahead of it's time - I started using it as an early adopter and I was impressed with its ability to sustain long form audio over a period longer than 8 seconds. Is it perfect - no, but they seem to keep making improvements.
Great Tool with Outstanding Support
I’ve had a great experience with Arcads.ai – not only is the product easy to use and delivers great results, but the customer support is outstanding.
They responded quickly, were very friendly, and even reactivated unused credits for me without any hassle.
The only small downside I’ve noticed is that the audio quality can occasionally have some issues.
Highly recommend their service to anyone looking for a reliable and supportive team behind a great tool!
Amazing Ai avatar's
Amazing lip sync realism and live chat are also incredibly helpful!
Best customer support and UGC content
Arcads.ai delivers top‑quality user‑generated content, but what truly sets them apart is their outstanding customer support—they consistently exceed my expectations and I'm always left satisfied.
Great tool and support but be careful!
We used Arcads for a project at the university. The app is impressive, and we used the "scenes" feature a lot. We think Arcads has huge potential. Furthermore, the support is very attentive. Nonetheless, be careful with the usage of your credits. We made a lot of errors which cost €10 (1 credit) each. So read carefully how to use each option and watch tutorials before you begin creating something.
Buggy and slow
Buggy, slow, doesn't look real for most of the actors when they speak.. Also I lost all my videos suddenly for no reason (I spent credits for it). Certainly not worth 100$
I've used every AI UGC platform and…
I've used every AI UGC platform and Arcads has been the best, by far. They make the most realistic videos; the mouths sync up the best, the audio is the most realistic, and they back it up with great support.
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