Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

5-star
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Rated 5 out of 5 stars

Great

Great, and efficient company.
11 out of 10

31 January 2022
Arcade World UK logo

Reply from Arcade World UK

Thank You for your kind review - AWUK Team

Rated 5 out of 5 stars

Just amazing!!

Just amazing!!

Same everytime, everything arrives on time, neatly boxed and it just works!!

Couldn't fault the guys and throughly recommended.

Thanks again,

Chris.
Nightlife SEE

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Fast, helpful, and stocking very high quality parts.

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here super quick. Really superb outfit, nice-web-site and most importantly well packaged and high-quality parts.

100% recommended.

12 January 2022
Unprompted review
Rated 2 out of 5 stars

never again

ordered 2 times
1. order(i dont know what its called right know but the green thing with the switches on it for a japanese lever) - everything was fine untile it startet to have malfunktions after a few month rarely using the stick

2. order(Crown CWL-309MJ-KMS-ST35 Arcade Joystick) - tought everything was fine but after 2-3 days the stick felt like a cheap china production. 1 side the input is instatntly there and other side i almost have to pull the lever to the edge

6 January 2022
Unprompted review
Arcade World UK logo

Reply from Arcade World UK

Hello - Thank you for your review. We are unaware that you had any issues with products ordered. We are always here to help all our customers but we have not received any email or notification from you about this.

1/ This part is called a TP-MA.
2/ The Crown Joysticks are high quality Korean Imports and used by many customers and professional players. Sometimes these can take some getting used to if a customer has never used one before, but they are far superior to cheaper parts. Might be worth reseating the rubber grommet on the joystick to see if this helps. The microswitches can also be tweaked to increase or decrease sensitivity, by using a pair of long nose pliers.

Hope this helps. Please try and ask for help prior to leaving a review, as we always like the opportunity to help.

Kind Regards Andy AWUK

Rated 1 out of 5 stars

That's the last chance I'm giving this…

That's the last chance I'm giving this company. Paid £10 extra for deliver before 12noon that was Thursday. Just got a text from DHL it won't be here until Monday and I know what they will say its not our fault its the delivery company but what's the point of paying all that extra to get item quicker if they can't back it up. Finished now . I will never order again and I suggest if you need anything from them order it a least 2 weeks before you need it.

17 September 2021
Unprompted review
Arcade World UK logo

Reply from Arcade World UK

Customer ordered on a Thursday evening at 19.38pm
Our cut off time for same day courier dispatch is 12 Noon, which is clearly mentioned at the top of the website and also on our shipping information page.
https://www.arcadeworlduk.com/pages/delivery-information.html#ukoptions

Our hours of business are 9am to 5pm, so ordered Thursday evening when we were closed and we dispatched the next morning on the service selected.

DHL Parcel By 12:00 Noon:
Tracking: https://track.dhlparcel.co.uk/
The cut off time for same day dispatch for this service is 12:00 Noon (Mon - Fri)
Customers are provided with a 1 hour delivery window, notified by SMS* (Text Message) and email.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.

Rated 5 out of 5 stars

Arcade World are the awesome.

Arcade World are the awesome.. I have built 3 arcades using parts from these guys.. I was so surprised even when I bought custom mixed colour buttons.. Every single one was correct to the order. All high quality parts..

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Recently got into arcade machines as a…

Recently got into arcade machines as a hobby. Not really knowing where to shop just researched on the net. I ordered bits from a few places and arcade world IS BY FAR THE BEST. Delivery was twice as fast as the other places all orders were complete and no hassle. This is now the only place I will get my parts from. Excellent!!!!!

9 October 2020
Unprompted review
Rated 5 out of 5 stars

I bought a bunch of happ buttons and …

I bought a bunch of Suzo happ buttons and cherry switches to upgrade my X-Arcade, items arrived well-packed within two days. I will definitely be buying from them again when I upgrade the sticks!

Also, I had a couple of product questions and emailed them, they replied within a day with honest, detailed and helpful advice. Great customer support!

9 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service !

Great service, received a 2 player joystick package / bundle, where one of the joystick shafts, had a thread too small for the balltop to stick.

Wrote to Arcadeworlduk, to ask for instructions for returning the joystick.

They simply sent me a new joystick, the old one, I could keep for spareparts - GREAT service.

Will surely do business here again !

13 January 2017
Unprompted review
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