Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

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Rated 5 out of 5 stars

Unparalleled customer service!

I big thank you to Andy for helping me with my order where I had incorrectly ordered a number of items that either wouldn't fit properly or I had accidentally ordered more than I needed. I called him 10 minutes before the shop closed to try to leave a message for tomorrow so I could correct the problem, but instead of locking up and going home he called back immediately and went through the whole order to check it over with me so I wouldn't worry. He also spent the time going through different options in case I hadn't thought about it.

The box arrived the next day well packed and everything was present and correct.

Andy, you set a very high bar for customer service and I cannot thank you enough. The 5 stars for this company are well earned and I would recommend it to anyone.

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Button I bought are constantly getting…

Button I bought are constantly getting stuck, so they do not serve their purpose rendering my whole arcade stick useless :(

1 May 2022
Arcade World UK logo

Reply from Arcade World UK

Hello - Thank you for your review. We were unaware that you have any issue with the products ordered as we have not received any email or notification from you asking for help with a product. It is very unlikely that the buttons are at fault and more likely to be wiring issue or PCB fault. If you email sales and explain the exact issue with your setup, we will try and help. We are always here to help out customers and we ask that you contact us first to ask for help before leaving a review, without giving us the chance to help you. Kind Regards Andy AWUK

Rated 5 out of 5 stars

Ordered an arcadestick

Ordered an arcadestick, changed the order a bit through email that was super efficient and helpful, got my stuff in time and in great shape, nothing more to ask really

1 April 2022
Rated 5 out of 5 stars

Very happy with the service I got

Very happy with the service I got. They were very customer friendly and went beyond expectations to ensure that I was happy with purchases. It's the best place to buy arcade products in the UK.

I ordered a variety of parts to mod my fight stick. Products came quickly and were priced very reasonably.

8 March 2022

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