Arcade World UK Reviews 124

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Needed some parts fast for some accessibility arcade style controllers that were needed urgently. Checked stock with them on the phone. Friendly and helpful. Paid the extra for fast delivery. Here s... See more

Rated 1 out of 5 stars

I recently ordered with Arcade World UK. Didn't get a notification after 5 days that the item was sent, so I checked up on it. The Arcade World Website was unreachable, so was their facebook page... See more

Rated 5 out of 5 stars

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look... See more

Rated 5 out of 5 stars

Everything arcade related, get it here. Only wish is to refresh their stock more often, and have more variety such as other levers/optical joysticks/silent buttons for some of us!! :p Otherwise produc... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Written by the company

We stock a wide variety of arcade spares and components, including arcade joysticks, arcade buttons, flat pack arcade cabinet kits, fight sticks and much more. We have everything you need for your arcade/commercial/academic project. Please do not hesitate to contact us if you need some help or advice on choosing the correct products. We are always happy to help and offer friendly advice. We hope you enjoy browsing the website.


Contact info

3.8

Great

TrustScore 4 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arcade Heaven

Friendly staff and every piece of hardware you could possibly want when building your own arcade cab

16 December 2022
Unprompted review
Rated 5 out of 5 stars

I bought the mouldings for my home made…

I bought the mouldings for my home made cabinet. It looks amazing, just like a professional build. Great service and delivery. I shall be a multiple returning customer as I am planning more projects, buying different items.

Regards Simon

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Great price, quick shipment - excellent!

I bought a set of Aramith pool balls from Arcade World last week and I was really impressed. I was slightly dubious as they were way cheaper than most other sites but they arrived yesterday and look fantastic. Quick shipment, good communication. I'm very happy.

4 December 2022
Unprompted review
Rated 1 out of 5 stars

They picked the lowest quality top-bat

They picked the lowest quality top-bat, with a stain-like factory issue, i payed 25€ tax on a 90€ order and got the most ugly top bat. Ty

9 October 2022
Arcade World UK logo

Reply from Arcade World UK

Hello - Thank you for your review. We are unaware of any issue with products received as we have received no contact to inform us. We are only too happy to help but we can't help if we are not made aware of any issue and given the opportunity to help.

The terms of trade are clearly displayed on our website and customers even have to tick the box during checkout to confirm they have read about the DDU (Delivery Duties Unpaid) and they are responsible for paying taxes and duties on their order. Kind Regards Andy AWUK

Rated 5 out of 5 stars

Exceptional Customer Support & Products

First time dabbling into the arcade industry so was stuck where to go and where to buy parts from. Got recommended this website and have not been let down at all

Firstly I had very little knowledge of anything so had multiple questions that I would ring/email and these guys would answer with no hesitation

Shipping was fast and all my stuff arrived next day. One bulb holder came damaged and I had a problem with a flickering Joystick LED down the line but these guys sent me replacements which arrived the next day too

Theyre a business but they honestly really care about their customers and dealing with any issues that arise

Any further orders I make will be on here, I cant recommend them enough especially if youre new to the arcade scene and need help!

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Great support and products

I've found the team really helpful in my first build. Initially I tried to shop for what I thought I needed, but on arrival found I was wrong, so I contacted them and they sorted it all out for me. I told them what I was trying to achieve and they recommend a selection which turned out to be bang on.

12 August 2022
Rated 5 out of 5 stars

Always a good experience

Always fast delivery, easy to use website for all various Arcade stick to Arcade cabinet needs, since there isn’t any well known distributors in the UK they are my go to.

1 August 2022

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look