Aqua Shield Heating & Cooling Reviews 

275
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently discuss the exceptional quality of the services provided, stating that urgent emergency repairs and full system replacements are always handled smoothly and efficiently. Many individuals emphasize that appointments are always managed with great punctuality, ensuring that all projects are completed without unnecessary delays or disruptions. Consumers frequently mention that administrative staff members are exceptionally knowledgeable, friendly, and always ready to offer comprehensive assistance from the initial survey onwards. Furthermore, people note that the field technicians are consistently polite, highly skilled, and thoroughly explain technical operations while ensuring that work areas are left completely immaculate.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that engineers and administrative... See more

Staff

Users describe positive interactions with staff, noting that fitters and engineers consistently arrive on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been with Aqua Shield for 15 years always given us good service and good attendance when required . Our boiler broke down altogether Boxing Day and even though it was the Christmas period the... See more

Company replied

Rated 5 out of 5 stars

Had an emergency boiler problem over bank holiday weekend aquashield sent someone out Alex he was lovely won’t go into all the details but it got sorted quickly and efficiently. I’ve used this company... See more

Company replied

Rated 5 out of 5 stars

Aqua Shield came to repair a water leak under the floor in the living room. We can't praise them highly enough - a simple repair turned in to repairing 4 leaks under the floor and having to fit in wit... See more

Company replied

Rated 5 out of 5 stars

Aquashield are a first class company who have the customers best interests at heart . Prompt and efficient and always provide a Can do attitude . All office staff I have had contact with over the year... See more

Company replied


Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Gas Installation Service

Written by the company

Aqua Shield Boilers & Air Conditioning. New boiler and air conditioning installation & replacement in Hull and Beverley, East Yorkshire. Boiler and air conditioning Servicing and repairs. Hull based installers and service engineers for Worcester Bosch, Ideal, Vaillant, Fujitsu, Daikin, Bosch, Panasonic and Mitsubishi. Established 2007. Interest free and low rate no deposit finance available. Book and buy your new boiler, boiler care and cover plan, service or repair on line from the comfort of your own home. Visit: www.aquashieldplumbing.co.uk for more information on all of our products and services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(275)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Great, reliable local company

We have used Aquashield for many years. They have always provided excellent heating and plumbing cover.

In September we had a new boiler fitted. And also an air-conditioning unit.

The service we received was excellent from beginning to end.

The advice we received was profssional and honest.

The office staff and the fitters were second to none and we are very happy with the work that they did.

We will continue to use them for any repairs in the future and I would definitely recommend them.

A great local company who can be trusted and relied upon to provide a first class service

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Been with Aquashield before when I…

Been with Aquashield before when I moved into my house. Needed a new boiler fitted - absolutely excellent service all round - quote, expertise, wonderful customer service. Big shout out to Dave who installed our new boiler - lovely man who gets the job done like a superhero. Many thanks to you all.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding would recommend

Excellent service used Aquashield for last 8 years always outstanding no nonsense service. More recently our Vaillant boiler was replaced without delay. The office staff were very professional and efficient providing fast quotes and installation date. Ian and Tom arrived on time provided a fast neat tidy hassle free job in just a few hours. I wouldn't bother going elsewhere, we will continue to recommend Aquashield to friends and family who have also received an excellent service.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

I just wanted to say a massive big…

I just wanted to say a massive big thanks to Ben and the 2 ladies in the office I contacted for advice. Not only where the ladies, (I think it was Jo and Mandy), forgive me if I'm wrong, able to give me some practical advise, they also managed to contact Ben and he was round in only ten minutes. He has temporarily fixed the fault and is putting in a request for new parts. What a great piece of customer service a real triumph in this day and age. This shows why we remain customers of yours. Keep up all your good work. Thankyou all so much.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Aqua shield always get it right…

Aqua shield always get it right. We’ve used them for a number of years - providing cover on rental properties and our family home. Recently Jason quickly diagnosed, promptly ordered the replacement parts and is in the process of repairing a leaking bath. Nothing is a problem and the quality of service is as good as it gets. Aqua shield get the balance right in terms of being big enough to cope but small enough to care. Highly recommend 👍

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

Aqua shield Hull installed my new Ideal combi back in September. Excellent service from the friendly office staff, and a really professional installation by the engineers. The price was great and the quote was exactly what I paid. Great service all round by Aqua Shield.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

I had a new boiler fitted

I had a new boiler fitted arrange a date 2 nice young men(Jason & Ian) arrived they fitted the new boiler without making a mess very tidy and respectful. Not a problem it went seamlessly which is wonderful.
When the rep came to talk to me he was very helpful
Price was good.

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent installation of air…

Excellent installation of air conditioning and customer service before and after. Fitted in a day by the professional and personable team. Clean and tidy workmanship and polite and courteous. Delighted with the product having already benefitted from both the Air Con and the heating. Thanks to the team.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

From my first contacting Aqua Shield ,I…

From my first contacting Aqua Shield ,I found the whole team to be courteous ,professional and on time with my appointments.
The estimator was knowledgeable and listened to my reqirements and provided a competative quote for the work I wanted doing.
The two tradesmen who completed the work did so in a very skilled manor and in the time allocated
to complete the job.
I would highly recommend that if you are wanting a combi boiler fitting to contact Aqua Shield Heating & Cooling.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service

Dave came to service the boiler today,been with Aquashield for a number of years in fact they fitted the boiler which has performed well from day one.Would definitely recommend them for efficiency and price.Hopefully another trouble free year.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

New Boiler Fitted

Excellent service from getting our quote right through to having the new boiler fitted. A big thank you to everyone we have dealt with .
Ian and Tom did a great job fitting .
Both were very polite and left everything tidy . I will be recommending Aqua Shield to friends and family.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

My new boiler

Initial consultation gave me all of the information I needed to make a decision to choose and buy a new boiler. Installation carried out with care and fitters were polite, efficient and tidy.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Just had a replacement boiler fitted by…

Just had a replacement boiler fitted by Aquashield. (Who also installed the previous one.) Polite, friendly and knowledgeable office staff. Fitters efficient clean and tidy. Overall excellent service by all concerned.
Highly recommend this company.
Many thanks.
Chris and Terry Harrison

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, our engineer was Dave B and talked me through everything he was doing in the service we had. Very efficient and highly recommended. Will definitely be using again.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Simply Outstanding

Quick, easy smooth process from start to finish, Lisa really was super helpful.

Tom and Ian well what can I say! I've dealt with plenty of tradesmen in my time and they are by far two of the best! Polite, courteous, informative and never have I seen tradesmen clean up to there standard!! Spotless!

Also super impressed with Tom cannot belive how talented and multi tasking he is for 19 and an apprentice ! He definitely has a long future ahead of him.

Both a credit to your company and good tradesmen are hard to come by so look after them!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

New boiler

All the staff where excellent in meeting our needs. Harry and Sam who fitted my boiler today where both amazing in delivering excellent service during the time of fitting my boiler. I would highly recommend aquashield to anyone

22 March 2023
Unprompted review

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