Aptive is fantastic! Jon always does a thorough job, and if I ever see insects, they come back and retreat right away. Amazing service all around.
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Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... See more
Company replied
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
Jame is always right on time and very thorough in spraying all of the areas we ask and then some. Even the cracks in the driveway and other small places around the house were completed.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
244 reviews
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Reply from Aptive Pest Control - Chicago
Hi Erin,
Thank you for sharing your feedback! We’re glad to hear that you find our service reliable and communicative. At Aptive, we strive to provide professional, consistent, and transparent pest control, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.
-Jasmine
Very knowledgeable staff
Brandon did a great job explaining what solutions we had and how to help prevent pest from getting into our house. Very knowledgeable and polite. Did a wonderful job with the prevention around the house.
7 November 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Brandon not only provided effective prevention around your home but also took the time to clearly explain the solutions and steps to help keep pests out. At Aptive, we take pride in offering service that’s both knowledgeable and tailored to each home, and it’s wonderful to know Brandon delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Mobin,
Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with our service professional did not meet your expectations. At Aptive, we strive to provide knowledgeable, professional, and courteous service with every visit, and it’s clear we fell short in this instance.
We take feedback like yours seriously and would like the opportunity to learn more about your experience and make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure any concerns are properly addressed.
At Aptive, we value every customer and are committed to providing the highest level of service possible.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Thomas,
Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and accommodating with scheduling. At Aptive, we take pride in providing reliable, friendly, and flexible service, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.
-Jasmine
Technician checked that he was doing…
Technician checked that he was doing what we needed and took care of our needs.
9 October 2025
Reply from Aptive Pest Control - Chicago
Hi Donna and Dezi,
We’re thrilled to hear that our service professional made sure your needs were fully addressed. At Aptive, we take pride in going beyond the basics to provide personalized care and attention for every home. Your feedback reassures us that our approach is making a difference.
Thank you for trusting Aptive to protect your home, we look forward to keeping your space comfortable and protected for years to come.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that our team took the time to listen to your concerns. At Aptive, understanding our customers’ needs is a top priority, and we strive to provide thorough, personalized pest protection. We appreciate you being a part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Above and beyond Service
I wasn't home at the time of service , but was texted. When service was concluded I was texted with pictures of areas he had serviced which I greatly appreciated! This serviced was above and beyond in my opinion. Thank you
26 October 2025
Reply from Aptive Pest Control - Chicago
Hi Connie,
Thank you for sharing your feedback. We’re thrilled to hear that our service went above and beyond and that the text updates and photos provided reassurance while you weren’t home. At Aptive, we take pride in our service professionals who are thorough, communicative, and committed to keeping our customers informed and confident in their pest control solutions.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your home.
-Jasmine
Thactechnicians are always terrific
Thactechnicians are always terrific! The custome service is mostly terrible.
26 October 2025
Reply from Aptive Pest Control - Chicago
Hi Joan,
Thank you for sharing your feedback. We’re glad to hear that our service professionals have consistently provided terrific service. At the same time, I hear your concerns regarding our customer service, and I’m sorry that it has not met the high standards we aim for at Aptive.
Your feedback is valuable, and we are actively reviewing our processes to improve communication, responsiveness, and overall support for our customers. Please reach out to us at socialmedia@goaptive.com so we can address any immediate concerns and ensure your experience with Aptive is positive from start to finish.
We truly appreciate you being part of the Aptive community and want to restore your confidence in all aspects of our service.
-Jasmine
Cameren Highsmith did a great job…
Cameren Highsmith did a great job walking through some of his pest observations with my wife. He was very helpful and gave us good advice to address a couple of issues we are having.
17 October 2025
Reply from Aptive Pest Control - Chicago
Hi Jim,
We’re thrilled to hear that Cameren was able to provide helpful advice and walk you through his observations! At Aptive, we take pride in having service professionals who not only address pest concerns effectively but also provide guidance so our customers feel confident in protecting their homes. Thank you for being a valued part of the Aptive neighborhood!
-Jasmine
Tech was on time and listened to all my…
Tech was on time and listened to all my concerns.
17 October 2025
Reply from Aptive Pest Control - Chicago
Hi Robert,
We’re glad to hear that our service professional was on time and attentive to your concerns! At Aptive, we take pride in providing thorough and responsive service so our customers feel confident and supported. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Walk around to solve problems
I was able to walk the property with your service agent. He asked specific questions to address the issues that I had seen.
14 October 2025
Reply from Aptive Pest Control - Chicago
Hi Andrea,
Thank you for sharing your feedback! We’re glad to hear that your service professional took the time to walk the property with you and ask specific questions to address your concerns. At Aptive, we strive to provide thorough, personalized service that ensures every issue is properly evaluated and resolved, and it’s wonderful to know this was reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Christine,
Thank you for sharing your experience! We’re glad to hear that our team’s communication made your service easy and stress-free. At Aptive, we strive to make every interaction smooth and clear, and it’s wonderful to know that came through for you. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Aptive Pest Control is the BEST!
They are so kind and knowledgeable and do a thorough job every time they visit!
30 September 2025
Reply from Aptive Pest Control - Chicago
Hi Becky,
Thank you for sharing your experience! We’re delighted to hear that our team consistently provides kind, knowledgeable, and thorough service. At Aptive, we take pride in delivering care and attention with every visit, and it’s wonderful to know that has made a positive impact for you. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine
A+++EXPERIENCE
I met Robert in the driveway and he listened intently to all my concerns with compassion and validated my position. In informed me on his exact procedure and protocol with sincere intent to have my needs meet.
Great personality and knowledge of gameplan.
He went above and beyond with his through inspection and completion of application.
Overall, great experience and would love to have him back for my next application.
Thanks
Russell Anderson
2937 Parkwood Ct.
Oak Foerest, IL. 60452
5 October 2025
Reply from Aptive Pest Control - Chicago
Hi Russell,
Thank you so much for sharing your experience! We’re thrilled to hear that Robert provided attentive, compassionate service and clearly communicated his procedure while addressing your concerns. At Aptive, we pride ourselves on knowledgeable and thorough service professionals, and it’s wonderful to know that Robert went above and beyond to ensure your needs were met.
We truly appreciate having you as part of the Aptive family and will make sure to pass along your kind words to Robert. We look forward to serving you again on your next application!
-Jasmine
Addressed all issues pest and bugs.
I had a service done from Aptive pest control and the service tech Jerry was awesome! He took care of all my concerns I had and went above and beyond! I’m very satisfied with the results I received from Jerry and Aptive pest control.
5 October 2025
Reply from Aptive Pest Control - Chicago
Hi Atif,
Thank you so much for sharing your experience! We’re thrilled to hear that Jerry went above and beyond to address your concerns and provide effective service. At Aptive, we take pride in our team’s dedication to delivering thorough and professional pest control, and it’s wonderful to know that Jerry and our services met your expectations.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been thorough, friendly, and attentive. At Aptive, we strive to provide professional and personable service for every customer, and it’s wonderful to know our efforts are making a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected.
-Jasmine
The call backs if we have an issue
The call backs if we have an issue. The quality of the employees in knowledge and communication
26 September 2025
Reply from Aptive Pest Control - Chicago
Hi Susanne,
Thank you for sharing your feedback! We’re glad to hear that our team’s knowledge, communication, and responsiveness to any follow-up needs have made a positive impact. At Aptive, we strive to provide thorough, professional, and reliable service for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Prompt
Prompt, reliable and courteous service. They do a great job of letting you know when they are arriving and what they have done.
2 October 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for your kind words. We’re glad to hear that our team’s communication and service have given you confidence in your protection. At Aptive, we strive to not only provide reliable treatments but also to keep you informed every step of the way, so it means a lot to know that’s coming through. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
THE BEST
Great communication, have seen almost nothing from the start. Timely and professional
24 September 2025
Reply from Aptive Pest Control - Chicago
Hi Mitch,
Thank you for sharing your experience! We’re thrilled to hear that our team has provided timely, professional service and that you’re already seeing results. At Aptive, we take pride in effective pest control paired with clear communication to give you peace of mind.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
This technician was GREAT !
This was my 3rd or 4th visit from Aptive and I think was the best. The technician Robert, I think his name was, went above and beyond what a service person should do. The first few people were done in 5 minutes, mainly went around the house and property with a long brush knocking down spider webs and were back in their truck in 5 minutes. How can you do a good and complete job in that short of time?
Robert, on the other hand, spent about 45 minutes applying 3 or 4 different kinds of product, spraying, brushing the walls, inspecting the foundation and the flower beds arounds the house along with the shrubbery planted around the house. He had this bright light he was using to inspect all around the foundation of the house and also all along the property lines of the lot. We had a bee trap that he also replaced. Robert did a great job and I hope we get him again to service our property.
27 September 2025
Reply from Aptive Pest Control - Chicago
Hi Dan,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that Robert went above and beyond during your service visit. At Aptive, we pride ourselves on having knowledgeable, thorough, and dedicated service professionals who take the time to ensure every home is properly treated and protected.
We appreciate you highlighting Robert’s attention to detail and the extra effort he put into inspecting and treating your property. We’ll be sure to share your kind words with him, and we’re glad to hear you hope to have him again. Your trust in Aptive means a lot, and we look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
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