Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
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I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray i... See more
Company replied
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... See more
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
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Great customer service
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the technician calls me when he’s on his way and texts me what services he provided while here. We’re very happy with Aptive!
12 May 2026
Reply from Aptive Pest Control - Chicago
Hi Len,
Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that your home has stayed protected of pests and rodents, and that your experience with both our customer service team and service professionals has been consistently positive. Knowing you can reach a live person, get arrival updates, and receive detailed service notes is exactly the kind of seamless experience we strive for at Aptive.
We truly appreciate your trust in us to care for your home. We’ve got this handled on our end, and we look forward to continuing to keep things protected for you.
-Jasmine, Aptive Care Team
Went above and beyond requested service…
Went above and beyond requested service and addressed an issue we didn’t know he could handle
5 May 2026
Reply from Aptive Pest Control - Chicago
Hi Jim,
Thank you for taking the time to share this kind feedback. We’re really glad to hear your Aptive service professional went above and beyond and was able to take care of an additional issue you weren’t expecting to be addressed. That kind of proactive, thoughtful service is exactly what we aim to deliver every visit.
We appreciate your trust in Aptive, and we’ve got this handled on our end to keep making sure your home is well cared for and any concerns are taken care of along the way.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Chicago
Hi Gabrielle,
Thank you for taking the time to share this. I’m really glad to hear your home has stayed protected and that your experience with Aptive has been a positive one. That kind of peace of mind is exactly what we work hard to deliver.
At Aptive, I’m focused on making sure your home stays protected and any pest concerns are taken care of quickly and thoroughly, because when it comes to your home, we’ve got it handled. I truly appreciate you being part of the Aptive neighborhood and trusting us with your pest control needs.
-Jasmine, Aptive Care Team
Jerry was attentive to our needs. We continue to have no problems with pests since having Aptive as our service provider.
Jerry was attentive to our needs. We
7 May 2026
Reply from Aptive Pest Control - Chicago
Thanks for taking a moment to share this, John! Providing reliable, detail-oriented service is always our goal, and we're so glad you've been satisfied. We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Very good service
6 May 2026
Reply from Aptive Pest Control - Chicago
We love to hear this, Rohinton and Roshan! Our team aims to provide the best service possible every time we're at your home, and it's wonderful to know that you've been satisfied. Thanks for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Highly recommend Aptive Pest Control
I have been using Aptive for many years...the people that I work with are very kind and professional. Customers Service personnel are also very kind! Also they will come out and do a free re-spray if needed between treatments which I only asked for once in several years. I do the four times a year treatment and I'm very happy with them...I would highly recommend Aptive for natural pest control.
Barb C.
5 May 2026
Reply from Aptive Pest Control - Chicago
It's wonderful to hear you’ve had such a positive experience with Aptive over the years, Barb! It’s great that both our service professionals and customer service team have been kind and professional, and that the treatments have been effective for you. We’re also happy our team was able to provide a re-spray when needed. We truly appreciate your long-term trust and your recommendation of our service!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Chicago
Thanks for taking a moment to share this with us, Randy! It's wonderful to hear your service professional did a great job and was informative throughout the treatment. That combination of quality service and clear communication is exactly what we aim for. We really appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Julius was truly excellent
Julius was truly excellent. He texted before his arrival, did everything I requested, took pictures, and showed me personally an area of concern.
2 May 2026
Reply from Aptive Pest Control - Chicago
Hi Thomas,
We really appreciate you sharing this, thank you! It’s great to hear Julius delivered such a strong experience by communicating ahead of time, completing your requests, and taking the extra step to walk you through the area of concern in person.
That level of transparency and care is exactly what we aim for at Aptive, making sure you’re informed, involved, and confident in how your home is being treated. We’ll be sure to share your feedback with Julius as well.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Sprayed for ants
25 April 2026
Reply from Aptive Pest Control - Chicago
Hi Patty,
We appreciate you taking a moment to share this, thank you! It’s good to know your Aptive service professional was able to address the ant treatment during your visit.
Keeping pest concerns like ants properly handled is exactly what we focus on, and we’re always here to make sure your home stays protected. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Pest Free
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least 10 photos of the areas he worked on while he was spraying or removing spider webs. I have not noticed any spiders or bugs so they must be doing their jobs correctly. I continue to look forward to a bug free house with Aptive Environmental.
30 April 2026
Reply from Aptive Pest Control - Chicago
Hi Laura,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear Steve kept you informed ahead of time, followed through with a thorough service, and provided detailed photos so you could still feel confident in what was completed even while you weren’t home.
We’re also glad to hear you’re seeing fewer pests around your home, that’s exactly the kind of result we aim for. At Aptive, our goal is to make sure your property is consistently cared for, clearly documented, and fully handled from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Chicago
Hi George,
It’s great to hear your experience was timely, professional, and thorough, that’s exactly the standard we aim for at Aptive on every visit.
We’re glad everything felt handled smoothly from start to finish, with the level of care and consistency you expect. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
The never call head...and sometimes…
The never call head...and sometimes don't show up!
Some of the techs are thorough but many are in and out so quick I have to call for reservices. Then they don't show up. I am going to cancel as soon as I am out of contract.
21 April 2026
Reply from Aptive Pest Control - Chicago
We really appreciate you taking a moment to share your experience, Stephanie. I understand your frustration with communication around arrival times and appointments not being completed as expected, especially when it leads to needing additional service visits. This isn't what we want for any of our customers, and I’d really like to review your account and recent appointment history to better understand what’s been happening if that's something you're open to.
Please reach out to socialmedia@goaptive.com with your service address and any additional details you'd like to share that could help us better understand your experience, and we'll handle it from there!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Chicago
Hi Kelly,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear our team has been attentive to your needs and that you’ve experienced kindness and politeness during your service visits. That’s exactly the kind of care we aim to provide at Aptive.
We focus on making sure every visit is handled with respect, clear communication, and genuine attention to what matters most to you. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Very professional and polite service…
Very professional and polite service technician who addressed all my needs.
18 April 2026
Reply from Aptive Pest Control - Chicago
Hi Alison,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear your service professional was polite, professional, and took care of all your needs during the visit. That’s exactly the standard we aim for at Aptive.
We focus on making sure every service is handled with professionalism, attentiveness, and care so nothing is missed and your home feels well protected. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Pest Control Acceptable, Customer Service Not
The representative who came out to do the treatment made a positive difference. He was thorough & communicated what was done on my property.I have some issues with the company’s reliance on automated communication. Sometimes, there is not an answer that fits the question asked. Last month on March 16, I had an appointment for the 1st treatment of the season. I had to cancel and rescheduled it online for March 24. On the 24th, I waited to hear from them when they were coming. No one contacted me and no one showed up for that appt. Even though I had a confirmation of the reschedule. Needles to say, I was not pleased and did not call but waited to see if I received any communication. I did not until the most recent treatment was scheduled on April 15. I did not need to reschedule and that is the treatment I’m reviewing. Cameren was the tech and his service convinced me to not cancel my account at this time. I have been very pleased with the lack of insects but the communication from the company needs to be less automated and more human centered. It’s very frustrating to have a scheduled appt. and no one show up. This March experience was the 2nd time that happened to me. I want to be home when someone is treating my house and I’m spending $174.
I honestly don’t think it’s too much to ask to have human contact when a schedule is made or needs adjusting.
15 April 2026
Reply from Aptive Pest Control - Chicago
Hi Jan,
Thank you for taking the time to share this detailed feedback, and we’re glad to hear Cameren provided thorough service and strong communication during your recent visit, along with the positive results you’ve seen with pest reduction. That said, we understand your frustration with the missed March appointment and the lack of clear communication around it, especially after confirming a reschedule and planning to be home. That’s not how this should have been handled at Aptive. We also hear your concerns about automated communication not always providing the answers you need, and we agree that moments like this require a more human-centered approach.
We’d appreciate the chance to review what happened with your scheduling and make sure it’s properly addressed. We’ve got this handled moving forward and would welcome the opportunity to help make things right. Please reach out to us at socialmedia@goaptive.com at your convenience.
-Jasmine
Our technician listened to us and was…
Our technician listened to us and was knowledgeable.
23 April 2026
Reply from Aptive Pest Control - Chicago
Hi Jayne,
Thank you for sharing this, we really appreciate it. It’s great to hear your service professional took the time to listen and provided knowledgeable service, that combination helps ensure your concerns are properly understood and addressed. That’s exactly what we strive for at Aptive.
We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
The technician was very communicative…
The technician was very communicative and detailed via text and gladly fulfilled a request to add more more traps and bait near the back shed.
22 April 2026
Reply from Aptive Pest Control - Chicago
Hi Richard,
We really appreciate you sharing this, and it’s great to hear your service professional kept you well informed and took care of your request without hesitation. That kind of communication and attention to detail is exactly what we aim for at Aptive, making sure nothing gets missed and your service is tailored to your home’s needs. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
He came to the door and introduced…
He came to the door and introduced himself and asked if they were any questions or issues areas of concern. We addressed those he was very knowledgeable and shared some ideas as well.
22 April 2026
Reply from Aptive Pest Control - Chicago
Hi Mary,
We really appreciate you sharing this, and it’s great to hear your service professional took the time to introduce himself and start the visit by listening to your questions and concerns. That kind of open communication and knowledgeable feedback is exactly what we aim for at Aptive, making sure you feel heard and supported while also getting helpful recommendations along the way. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
The service technician,Tyler
The service technician,Tyler, was exceptional. He did everything I wanted taken care of. And answered all my questions.
21 April 2026
Reply from Aptive Pest Control - Chicago
Hi Kathy,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear Tyler delivered such an exceptional experience. It’s great to know he took care of everything you needed and took the time to answer all your questions, that’s exactly the level of service we aim for at Aptive. We appreciate you choosing us, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Jerry,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had a great experience with Aptive, especially with our communication, punctuality, and professionalism. That consistency is exactly what we aim for on every visit, making sure everything is clear, reliable, and handled smoothly from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
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