Aptive is fantastic! Jon always does a thorough job, and if I ever see insects, they come back and retreat right away. Amazing service all around.
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Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... See more
Company replied
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
Pablo did an excellent job arriving on time, answering my questions, asking me if there’s anything else, and offering to answer questions even if they came up after he left. He was very thorough, and... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
246 reviews
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Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team provided prompt and complete service. At Aptive, we take pride in delivering reliable, thorough pest control so our customers can feel confident their home is protected. We truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Marcus,
Thanks so much for the kind words. Great customer service is something we truly strive for at Aptive, so it means a lot to hear that reflected in your experience. We really appreciate you choosing Aptive and being part of the Aptive neighborhood. If there’s ever anything you need, we’re always here to help.
-Jasmine
stay away!!!
deceptive tactics to sign up for 2 year contract and can't get out without paying high fees.Last time out they spent 3 minutes spraying around house.
14 December 2025
Reply from Aptive Pest Control - Chicago
Hi Harry,
Thank you for sharing your feedback. I’m sorry to hear your experience with Aptive left you feeling frustrated, especially regarding the agreement terms and the length of your service visit. That’s not the experience we want for our customers.
Our service professionals aim to tailor each visit to the home’s needs, and we apologize if this visit felt rushed. We’d like the opportunity to review your account, clarify the agreement details, and ensure your remaining services are handled with the care and attention you expect from Aptive.
If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can work toward a better experience moving forward. Your feedback helps us improve how we serve our customers.
-Jasmine
Was hired predominately for outdoor spider control
Was hired predominately for outdoor spiders and webs on house and garage exterior. Came out 5 times as promised under the contract I signed from April to December. Spider problem was completely eradicated. We’re very satisfied.
21 December 2025
Reply from Aptive Pest Control - Chicago
Hi Linda,
Thank you for taking the time to share your feedback. I’m thrilled to hear that your spider concerns were completely resolved and that our team was able to fulfill all five visits as promised under your contract.
At Aptive, we strive to provide thorough, effective service while keeping our commitments to our customers. It’s wonderful to know your experience reflects that, and we truly appreciate you being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Never know when they’re coming they…
Never know when they’re coming and they haven’t resolved the issues they said they would. Not impressed at all
14 December 2025
Reply from Aptive Pest Control - Chicago
Hi Jason,
Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive hasn’t met your expectations. We strive to provide reliable, timely service and effective solutions, and it’s clear we fell short in your case.
I’d like the opportunity to review your account and work with our operations team to address the issues you’ve experienced and make sure your home receives the attention it needs. Please reach out to us directly at socialmedia@goaptive.com so we can follow up and work toward a resolution. Your feedback is important and helps us continue improving the service we provide to every Aptive customer.
-Jasmine
Although I wasn't home agent sent…
Although I wasn't home agent sent pictures of everything he did as well as a written explanation of why he was doing it. He gave me a advance notice of his arrival.
14 December 2025
Reply from Aptive Pest Control - Chicago
Hi Stephanie,
Thank you for sharing your feedback! We’re glad to hear that our agent provided advance notice and kept you informed with photos and a clear explanation of the work being done. At Aptive, we strive to provide thorough and transparent service so our customers always know what’s happening in their homes.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Raja,
Thank you for sharing your feedback! We’re glad to hear you had an experience with Aptive. At Aptive, we strive to provide professional, thorough, and attentive service to every home we visit, and we hope your experience reflected that.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
The best part of Aptive is it's field…
The best part of Aptive is it's field technicians. They are the face of the company, with direct interaction with the customer. My current tech, Franklin, is one of the best I've had in many years of service. He is personable, polite, courteous, and a pleasure to work with; he is also knowledgeable, experienced, and extremely helpful. Great service!
3 December 2025
Reply from Aptive Pest Control - Chicago
Hi Judith,
We’re thrilled to hear about your experience with Franklin! At Aptive, our field service professionals are truly the face of our company, and it’s wonderful to know Franklin’s professionalism, knowledge, and personable approach made such a positive impact. Feedback like yours inspires our team to continue delivering attentive, reliable, and thoughtful service to all our neighbors.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
These guys are great.
2 December 2025
Reply from Aptive Pest Control - Chicago
Hi Misty,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Aptive.
Our team works hard to provide reliable, effective service while keeping your home and family safe, and feedback like yours really motivates us to keep doing our best. We appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
Aptiv always keeps our house free from…
Aptiv always keeps our house free from outside creatures. Every once in a while, some ants may get into the heating ducts. Within one day, they are out and eradicate that infestation. We are very pleased with the results we get.
29 November 2025
Reply from Aptive Pest Control - Chicago
Hi Rebecca,
Thank you so much for sharing your experience! We’re thrilled to hear that Aptive has helped keep your home protected from outside pests and that any occasional issues are quickly resolved. At Aptive, we pride ourselves on providing timely and effective service so our customers can feel confident and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home for years to come.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Patty,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professionals were both knowledgeable and friendly during your service.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
They keep you informed! …
They contacted me to inform me when they would be arriving. I then received a text saying what all was performed and that they had finished. Nice knowing when they have arrived and completed the job!!!
26 November 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our communication before, during, and after your service made the process clear and convenient for you.
It’s wonderful to know that knowing when we arrived and completed the job made a difference. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
My tech did a great job and took care…
My tech did a great job and took care of all my requests.
18 November 2025
Reply from Aptive Pest Control - Chicago
Hi Kari,
Thank you for taking the time to share your experience! We’re thrilled to hear that your service professional was able to take care of all your requests and provide the quality service you expect.
At Aptive, we take pride in delivering thorough, respectful, and attentive service, and feedback like yours reinforces the care we aim to provide every day. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Pest Control
He listened to my needs about pests. He sprayed where I asked him to & provided me with some glue traps.
He was quick, friendly & efficient. Thank you
29 October 2025
Reply from Aptive Pest Control - Chicago
Hi Debbie,
Thanks so much for sharing this! We're really glad to hear our service professional took the time to listen to what you needed, treated the areas you were concerned about, and made sure you had those glue traps on hand. It’s great knowing you felt everything was quick, friendly, and efficient, that’s exactly the type of experience we want our Aptive neighborhood to have.
Thanks again for choosing Aptive, and we’re always here to help keep things protected whenever you need us.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Allison,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve continued to receive excellent service. Providing consistent, high-quality care is always our goal, and it’s wonderful to know that our team is meeting your expectations.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
I get an email that reminds me that my…
I get an email that reminds me that my service will be in a couple of days.....this is very helpful for me to make sure I'm home so that I don't miss an appointment. Then on service day the Technician calls me when he's approximately 30-45 minutes out.
16 November 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing this, and for being a part of the Aptive neighborhood. We really appreciate you taking the time to let us know how the service reminders and day-of call are working for you.
It’s great to hear that the email ahead of time helps you plan, and that our service professional’s call on the day of your appointment makes things even smoother. Clear communication is something we work hard on at Aptive, so knowing it’s making your experience easier truly means a lot.
We’re grateful to have you with us, and we’ll keep doing our best to deliver a service you can count on. If you ever need anything or have suggestions, we’re always here and happy to help.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Janeise,
Thank you for sharing your feedback! We’re thrilled to hear that your experience with Aptive was professional, courteous, and prompt. Our team works hard to provide reliable and attentive service, and it’s wonderful to know that was reflected in your visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback inspires us to continue delivering exceptional service to all our neighbors.
-Jasmine
Reliable service
Reliable service. They listen to your concerns and do their best to take care of them.
13 November 2025
Reply from Aptive Pest Control - Chicago
Hi James,
Thank you for taking the time to share your experience! We’re glad to hear that our team has been reliable and attentive to your concerns. At Aptive, we take pride in providing thorough service while making sure our customers feel heard and cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
Great service!
I appreciate the comprehensive pest control service and great communication from Aptive. Our technician, Jacob, texted that he was arriving soon and inquired about specific issues we might have, then sent me photos to show the areas he had paid special attention to.
12 November 2025
Reply from Aptive Pest Control - Chicago
Hi Jan,
Thank you for sharing your experience! We’re thrilled to hear that Jacob provided thorough service and kept you informed every step of the way. At Aptive, we pride ourselves on clear communication and comprehensive pest control solutions, and it’s wonderful to know our team delivered on both. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
My technician Jeff was great
My technician Jeff was great. He was polite, professional, and thorough.
11 November 2025
Reply from Aptive Pest Control - Chicago
Hi Maria,
Thank you for sharing your experience! We’re thrilled to hear that Jeff provided polite, professional, and thorough service. At Aptive, we take pride in our team’s dedication to delivering top-notch care and protecting every home, and it’s wonderful to know Jeff exemplified that during your visit. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
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